Speedway

For residents of Amherst, Massachusetts, and the surrounding communities, a gas station serves as more than just a place to refuel; it's often a crucial stop for quick errands, a much-needed coffee, or essential convenience items. In the bustling academic town of Amherst, finding a reliable and accessible spot for these needs is key. Speedway on West Street aims to be that local hub, providing round-the-clock fuel access and a convenience store designed to cater to the diverse demands of its patrons.

Speedway, a widely recognized name in the convenience store and gas station industry, strives to offer a consistent experience across its locations. This particular Amherst branch, however, has elicited varied feedback from local customers, highlighting both its strengths and areas for improvement. This article will provide an in-depth look at Speedway in Amherst, covering its strategic location, the range of services it offers (including its convenience store and fuel options), key features like its 24/7 operation and delivery services, and why it remains a relevant option for locals despite some noted challenges.

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Speedway is conveniently located at:

468 West St, Amherst, MA 01002, USA

This address places Speedway on West Street, a significant thoroughfare in Amherst. West Street connects various parts of the town and provides relatively easy access for residents coming from different neighborhoods, as well as for students and faculty of the nearby universities and colleges. Its position on a main road ensures visibility and straightforward entry and exit, which is crucial for a gas station and convenience store aiming to serve a high volume of traffic.

The accessibility of this Speedway location is a definite advantage for busy Massachusetts residents. Whether you're on your daily commute, running errands around Amherst, or heading out of town, its placement allows for a quick and convenient stop without extensive detours. The layout of most Speedway stations is designed for efficient traffic flow, aiming to minimize wait times at the pumps and for in-store purchases. This localized access makes it a practical choice for routine fueling and grab-and-go needs within the Amherst community.

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Speedway at 468 West St in Amherst, MA, offers a range of services typical of a modern gas station and convenience store, designed to meet the diverse needs of its customers.

• Fuel Sales: The primary service, providing various grades of gasoline. Speedway stations typically offer regular, mid-grade, and premium unleaded fuels, catering to different vehicle requirements. Diesel fuel is also available, indicated by diesel price listings.
• Convenience Store: A core component of Speedway, offering a wide array of products for on-the-go needs. Based on typical Speedway offerings and delivery menus, this likely includes:
  • Beverages: A selection of soft drinks, bottled water, energy drinks, juices, and coffee (including Speedway brand coffee).
  • Snacks: A variety of chips, candies, chocolates, nuts, and other pre-packaged snacks.
  • Fresh Food/Grab-and-Go: Items like donuts, pastries, bananas, sometimes hot food items such as roller grill options (e.g., taquitos, roller chicken).
  • Basic Groceries: Limited selection of essential grocery items.
  • Other Convenience Items: Such as tobacco products, lottery tickets, and perhaps automotive essentials like windshield washer fluid.
• ATM: For cash withdrawals.
• Bill Pay & Money Orders: Providing essential financial services for the local community.
• Restrooms: Available for customer use.
• Parking for Customers: Designated parking spaces for those utilizing the convenience store or other services.

It's important to note the varying customer experiences regarding inventory within the convenience store, as highlighted by one review indicating "Constantly out of basic things" like "half and half" for coffee. While the intent is to offer a wide selection, actual availability may fluctuate.

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Speedway in Amherst offers several key features and highlights that are intended to benefit local customers, though some are met with mixed customer experiences:

• 24/7 Operation: A significant highlight is that the gas pumps are accessible 24 hours a day, 7 days a week. This "24/7 gas" availability, as noted by a positive review, provides unparalleled convenience for those with early morning commutes, late-night travel, or anyone needing fuel outside of standard business hours.
• Convenience Store Access: The presence of a Speedway convenience store means customers can easily pick up snacks, drinks, and other essentials alongside their fuel purchase. This integrated approach aims to save time for busy individuals.
• DoorDash Delivery: A modern and highly convenient feature is the availability of DoorDash delivery from this Speedway location. As highlighted in a review ("DoorDash you can’t beat that"), this allows customers to order items from the convenience store menu and have them delivered directly, which is especially useful for those who cannot or prefer not to visit in person.
• Speedy Rewards Program: As part of the Speedway network, this location participates in the Speedy Rewards program. This loyalty program allows customers to earn points on fuel and merchandise purchases, which can then be redeemed for discounts on gas, free items, or exclusive coupons. Members can also choose monthly perks and participate in clubs (e.g., "Buy 6 Coffee, Fountain, Speedy Freeze... get a reward"). This adds value for frequent patrons.
• Accepts Credit Cards: Standard for modern gas stations, credit card acceptance ensures convenient payment options at the pump and inside the store.

However, it is crucial to acknowledge the negative feedback provided in customer reviews, which contrasts with the intended highlights:

• Inconsistent Stocking and Availability: A significant concern is the report of the store being "Constantly out of basic things," particularly common items like "half and half" for coffee. This undermines the "convenience" aspect of the store and can lead to frustration for customers expecting a reliable supply of everyday essentials.
• Customer Service Issues: The review mentions an "oh well" attitude from staff, describing them as "not friendly" and having "flat affectation." This suggests a lack of consistent customer engagement and responsiveness to customer complaints, which can detract significantly from the overall experience.

While Speedway aims to provide a convenient and rewarding experience, these specific customer observations highlight areas where the Amherst location might fall short of expectations regarding inventory management and staff interaction.

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Speedway, as a major chain, offers various promotions and loyalty programs designed to benefit its customers. For the Amherst, MA location, locals can generally expect to take advantage of the following:

• Speedy Rewards Program: This is Speedway's flagship loyalty program, offering several ways to save and earn:
  • Points Accumulation: Members earn points on both fuel (typically 10 points per gallon) and merchandise purchases (typically 20 points per dollar spent).
  • Monthly Perks: Customers can choose a monthly perk, either a merchandise perk or a fuel perk, which provides bonus points or discounts on specific purchases.
  • App-Exclusive Speedy Deals: The Speedway mobile app often features exclusive coupons and deals on a variety of products like coffee, snacks, and beverages.
  • Clubs: The program includes "Clubs" for frequently purchased items, such as the "Buy 6 Coffee, Fountain, Speedy Freeze... and receive a reward."
  • Fuel Savings: Points can be redeemed for discounts on gas, helping to lower per-gallon costs.
• Speedy Rewards Credit Card: For even greater savings, customers can apply for the Speedy Rewards Mastercard, which offers accelerated point earning (e.g., 50 points per dollar at Speedway on fuel and in-store purchases) that stacks with the regular loyalty points.
• Partnerships with Reward Apps (e.g., Upside): Speedway locations often participate in third-party cash-back apps like Upside, allowing users to claim offers and earn cash back on gas purchases in addition to their Speedy Rewards. This provides an extra layer of savings.
• Seasonal and Limited-Time Offers: Like most convenience stores and gas stations, Speedway periodically runs special promotions on specific products, such as limited-time deals on beverages, snacks, or bundles. These are often advertised in-store or through the app.

To maximize savings and stay informed about current offers, Amherst residents are encouraged to download and utilize the Speedway mobile app, enroll in the Speedy Rewards program, and check for in-store signage. While one review points to general stocking issues, the rewards program itself is designed to be robust across all participating Speedway locations.

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For inquiries, customer service, or to check on specific product availability at Speedway in Amherst, MA, here is the contact information:

• Address:

  468 West St, Amherst, MA 01002, USA

• Phone:

  (413) 253-3448

  You can also use the mobile phone number: +1 413-253-3448.

Given the 24/7 operation for fuel, the phone number serves as the primary contact for any issues that may arise outside of typical business hours for in-store staff (if any specific shifts are not covered). For questions regarding convenience store stock or specific items, calling ahead may be advisable based on some customer feedback.

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For residents of Amherst, Massachusetts, Speedway on West Street presents itself as a suitable option for everyday fueling and convenience needs, primarily due to its strategic location and core services, despite some notable areas for improvement highlighted by recent customer feedback.

The most compelling reason for locals to consider Speedway is its 24/7 accessibility for fuel. In a busy town like Amherst, having access to gas around the clock provides immense convenience, catering to varied schedules, late-night travel, or early morning commutes. This constant availability ensures that drivers are never left without options for refueling, which is a significant advantage in any community.

Furthermore, the availability of DoorDash delivery from this location is a modern convenience that truly sets it apart. For those unable to leave their home, or simply preferring the ease of delivery, being able to order essentials, snacks, or beverages directly from Speedway is a major benefit. This service particularly caters to the needs of students and busy professionals in the Amherst area.

The Speedy Rewards program also adds significant value for frequent customers. By earning points on both fuel and merchandise, and with options for monthly perks and exclusive deals through the app, loyal patrons can realize tangible savings over time. This incentivizes repeat visits and makes the overall cost of convenience more palatable.

However, it is crucial for locals to be aware of the feedback regarding inconsistent stocking of convenience store items and occasional customer service issues. While the facility aims to provide convenience, the reported "inconvenience store" aspect due to empty shelves and less-than-friendly staff could detract from the experience for some. Locals should adjust their expectations for the convenience store portion accordingly and be prepared for potential fluctuations in product availability.

In conclusion, Speedway in Amherst offers a foundational set of services – 24/7 fuel, convenient location, and delivery options – that make it a practical choice for locals. While there are noted areas where the convenience store's execution could improve, the core benefits of round-the-clock fuel and the Speedy Rewards program ensure it remains a relevant and viable option for fulfilling daily automotive and quick-stop needs in the Massachusetts community.