Pride

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(27 reviews)

Nearby Gas StationsMassachusettsHampshire CountyHadleyRussell Street

Hampshire County . Massachusetts

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Operating Hours

Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:30 AM - 9:00 PM
Sunday 7:00 AM - 9:00 PM

Pride Introduce

For anyone navigating the dynamic roads of Massachusetts, particularly in the Pioneer Valley, finding a gas station that offers more than just fuel is a true advantage. In Hadley, Massachusetts, the Pride gas station located at 445 Russell St, Hadley, MA 01035, USA, stands as a prominent local establishment aiming to meet a wide range of daily needs for drivers and residents alike. Pride, a brand known for its convenience stores and fuel services across New England, strives to be a go-to destination for those on the go.

This article will provide a clear, engaging, and informative overview of this specific Pride location. We'll delve into its strategic accessibility, the diverse array of services it offers, its distinctive features—including amenities highly valued by customers—and any promotions that can enhance savings. We will also incorporate real customer feedback, offering a balanced perspective on both the strengths and areas for potential improvement, helping Massachusetts locals make informed decisions about their fueling and convenience stops. Our aim is to present a factual yet friendly portrayal of this essential community resource.

In Massachusetts, where busy schedules and diverse needs are common, a gas station that prioritizes convenience, cleanliness, and comprehensive service becomes an invaluable asset. The Pride station on Russell Street embodies this, striving to provide a reliable and efficient experience that aligns with the expectations of local users, ensuring that whether it's a quick fill-up or a grab-and-go snack, your visit is productive.

Location and Accessibility

The Pride gas station is strategically situated at 445 Russell St, Hadley, MA 01035, USA. Russell Street, also widely known as Route 9, is a significant and highly traveled arterial road in Hadley. This location places the station at a prime spot, offering excellent visibility and straightforward access for a broad spectrum of drivers traversing the Pioneer Valley, including those commuting between towns like Amherst, Northampton, and beyond.

Its position on a main thoroughfare means that it is easily reachable whether you are heading east towards Amherst or west towards Northampton. For drivers in Massachusetts, seamless entry and exit are crucial, and the design of Pride gas station forecourts typically facilitates smooth traffic flow around the pumps and parking areas. This thoughtful layout helps to minimize congestion, even during peak hours, enabling customers to quickly get in, refuel, and continue their journeys without unnecessary delays.

The Hadley area itself is a mix of commercial and agricultural landscapes, attracting both local residents and a steady stream of visitors. The accessibility of the Pride station at 445 Russell St makes it a practical and time-saving stop for a variety of needs, from daily commutes to quick errands or longer road trips. The presence of handicapped parking and an entrance designed for ease of access (no extra lip at the door) further enhances its suitability for all community members, as noted by customer feedback.

Services Offered

The Pride gas station at 445 Russell St in Hadley offers a comprehensive range of services, designed to cater to the diverse needs of its Massachusetts customers, from fueling vehicles to providing quick convenience items.

  • Full Range of Fuel Options: Customers can expect to find various grades of gasoline, typically including regular, mid-grade, and premium unleaded. Clear descriptions of each fuel type at the new pumping stations are a notable highlight, making it easy for drivers to choose the correct fuel for their vehicle.

  • Convenience Store: The integrated convenience store offers a "Good variety of snacks, drinks food and other options." This indicates a well-stocked selection of beverages (hot and cold, including coffee), confectionery, pre-packaged food items, and potentially some basic grocery essentials for those on the go.

  • Car Vacuum Station: A valuable additional service, the station provides a small car vacuum area, allowing customers to quickly clean the interior of their vehicles after fueling up, which is a convenient touch.

  • ATMs: Most Pride locations are equipped with an Automated Teller Machine for easy cash access.

  • Lottery Tickets: For those who enjoy a chance at winning, lottery tickets are typically available for purchase.

  • Restrooms: Clean and well-maintained restrooms are a standard offering, providing a necessary comfort stop for travelers and local patrons.

  • Pride Star Debit Program: As part of the Pride network, customers can utilize the Pride Star Debit program for savings on fuel and in-store purchases. (More details in the promotions section).

These services, combined with the general cleanliness and customer service (despite some individual feedback noted below), aim to make the Pride station a reliable and efficient stop for various daily needs in Hadley.

Features / Highlights

The Pride gas station at 445 Russell St in Hadley, MA, boasts several notable features that enhance its appeal and utility for the local Massachusetts community, as highlighted by customer feedback.

  • Exceptional Cleanliness: A consistent highlight from customer reviews is that the station is "Always very clean, Trash is always taken out and handled." This commitment to cleanliness across the facility, from the pumps to the convenience store, provides a pleasant and comfortable experience for all visitors.

  • New Pumping Stations with Clear Descriptions: The recent upgrade to "New pumping stations with clear descriptions of each type of gas (no longer just giving a row of the number for the gas without knowing what is what)" is a significant improvement. This feature enhances user-friendliness and ensures drivers can easily select the correct fuel.

  • Handicapped Accessibility: The station prioritizes accessibility, offering "Handicapped parking, on the first floor with no extra lip at the door to make it difficult for walkers or wheelchairs to go over." This thoughtful design ensures the facility is welcoming and convenient for customers with mobility aids.

  • 24/7 Operation: While not explicitly stated in the provided text for this specific address, many Pride locations operate 24/7 according to the Pride Stores website, providing continuous access to fuel and convenience items, which is a major benefit for early morning, late-night, or emergency needs in Massachusetts. (This should be confirmed by visiting the Pride website's specific store locator if more precise hours are needed.)

  • GasBuddy App Compatibility: A valuable feature for budget-conscious drivers, the station is "compatible with the GasBuddy app," allowing users to save more on their gas purchases by leveraging GasBuddy discounts and finding competitive pricing.

  • Variety of Snacks, Drinks, and Food: The convenience store offers a "Good variety" of options, ensuring that customers can find something to suit their preferences for quick refreshments or sustenance on the go.

  • Car Vacuum Station: The availability of a small car vacuum station provides an added layer of convenience for customers looking to keep their vehicle interiors tidy.

  • General Customer Service (Mixed Feedback): While one review praises "Good customer service very friendly and dont make you feel rushed," another highlights a negative experience with a specific employee, citing rudeness and lack of eye contact. This suggests that while overall the aim is good customer service, individual experiences may vary.

These features collectively define the customer experience at the Pride station in Hadley, showcasing its strengths in convenience, accessibility, and utility, while also acknowledging areas where individual customer interactions can vary.

Promotions or Special Offers

Pride gas stations, including the location at 445 Russell St in Hadley, MA, are known for offering various promotions and loyalty programs designed to provide value to their customers in Massachusetts. These initiatives help patrons save on fuel and in-store purchases.

  • Pride Star Debit Program: This is a prominent loyalty program offered by Pride.

    • Everyday Fuel Savings: Members can save 10¢ per gallon every day on fuel purchases. This discount is instantly rolled back at the pump when using the Pride Star Debit card.

    • Secure Payment: The program is managed by ZipLine, which employs robust security measures, including real-time data encryption and PIN protection, to ensure secure transactions.

    • Mobile Payment Option: Customers can link their Pride Star Debit account to the Pride Stores mobile app, allowing them to pay for purchases using their phone without needing to carry a physical card.

    • No Fees (Generally): Typically, there are no enrollment fees, annual fees, or finance charges for the consumer to use the Pride Star Debit program.

  • Pride Points Rewards Program: This program allows customers to earn "Pride Points" on purchases made at the stores.

    • Dollars Off Purchases: Points can be redeemed for dollars off convenience store purchases.

    • Club Freebies: Members automatically enroll in various clubs (e.g., Coffee Club, Fountain Club) where they can earn free items after a certain number of qualifying purchases (e.g., buy 5, get the 6th free).

  • GasBuddy App Compatibility: As noted in customer feedback, the station is compatible with the GasBuddy app. This allows customers to leverage GasBuddy's features, such as finding the lowest gas prices and potentially earning additional savings through GasBuddy's Pay with GasBuddy program.

  • In-Store Promotions: Like most convenience stores, the Pride station often runs various promotions on snacks, beverages, and other merchandise. These can include discounted prices, multi-buy deals, or seasonal offers, typically advertised with signage inside the store.

To maximize savings and take full advantage of these promotions, customers in Hadley are encouraged to sign up for the Pride Star Debit program, register their Pride Points card, download the Pride Stores mobile app, and utilize the GasBuddy app when fueling up at the 445 Russell St location. Checking in-store signage and the official Pride Stores website is also recommended for the latest offers.

Contact Information

For your convenience and any inquiries, here is the contact information for the Pride gas station located in Hadley, Massachusetts:

Address: 445 Russell St, Hadley, MA 01035, USA

Phone: (413) 253-7905

You can use this phone number to inquire about current gas prices, store hours, or general services. For issues related to loyalty programs or specific in-store availability, a direct call or visit may be most effective.

Conclusion: Why this place is suitable for locals

The Pride gas station at 445 Russell St in Hadley, MA, stands as a highly suitable and valuable resource for locals, seamlessly integrating into the daily routines of the Massachusetts community. Its suitability stems from a compelling combination of strategic location, comprehensive services, and a strong commitment to customer experience, despite isolated feedback regarding individual staff interactions.

Its prime location on Russell Street (Route 9) ensures exceptional accessibility for residents and commuters throughout the Pioneer Valley. This ease of access, coupled with what is likely 24/7 operation (typical for Pride locations), means that essential fueling and convenience needs can be met at virtually any hour, a critical advantage for busy individuals in Massachusetts. The thoughtful design, including handicapped parking and an accessible entrance, further underscores its commitment to serving all community members.

Beyond just fuel, the station's well-stocked convenience store offers a "good variety of snacks, drinks food and other options," providing a quick and efficient solution for on-the-go needs. The availability of a car vacuum station is a valued additional amenity, allowing for quick vehicle upkeep. Furthermore, its compatibility with the GasBuddy app and its own robust loyalty programs, such as Pride Star Debit (offering 10¢ off per gallon) and Pride Points, provide tangible savings that are highly appreciated by budget-conscious locals. These programs actively reward customer loyalty, fostering a sense of community value.

While one customer review highlighted a negative experience with a specific employee, the overwhelmingly positive feedback regarding cleanliness ("Always very clean, Trash is always taken out and handled"), new pumping stations with clear descriptions, and generally friendly customer service paints a picture of a well-managed and customer-focused establishment. Such feedback, both positive and constructive, helps ensure ongoing improvement.

In conclusion, the Pride gas station at 445 Russell St in Hadley is more than just a place to get gas; it's a comprehensive, convenient, and cost-effective hub that actively supports the daily lives of Massachusetts residents. Its dedication to cleanliness, accessibility, and customer rewards makes it an excellent and dependable choice for locals seeking a superior fueling and convenience store experience.

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Pride Customer Reviews

Always very clean, Trash is always taken out and handled. Good customer service very friendly and dont make you feel rushed to get you out the door. New pumping stations with clear descriptions of each type of gas (no longer just giving a row of the number for the gas without knowing what is what). Good variety of snacks, drinks food and other options. Handicapped parking, on the first floor with no extra lip at the door to make it difficult for walkers or wheelchairs to go over. They also have a small car vacuum station as well. The other reason I can keep going back to them is they are compatible with the GasBuddy app which I use, which helps me save more on my gas.

Jul 04, 2024 · Amanda Singleton

Today at 7:12 PM idk who that lady is that was working. but she’s very rude. No eye contact putting my money/ID on the counter instead of back in my hand. It’s very rude and disrespectful. I worked in retail/customer service for years. If she doesn’t like her job she should quit. Everytime i go in this store one of ur workers are being rude. Fire them!!!!! get someone who wants to work and enjoy there time being there. Instead of having a stank face and attitude. You’re supposed to great the customer at pride. She never does. If i could have 0 stars i would.

Feb 22, 2025 · chris edwards

I usually have no qualms with Pride station. It’s clean , it’s convenient and sometimes the cashiers are even pleasant . My complaint is that they’re just as dishonest as the other companies these days and that doesn’t sit right with me . Donuts are $1.39 each Promo sale is BUY A DONUT, get one for $1 that’s $2.39 in correct math speak since it’s food and non taxable ,correct ? So how does that add up to $2.97? It doesn’t ! The cashier had no answer for me , and stared at me like I asked for the square root of something . I didn’t get the difference back because I felt so bad at how confused she was , I just left shaking my head . Come on PRIDE! you can do better !

Jul 06, 2024 · Delta B

When to the pride today and immediately felt that they had no heat in the store. I work outside and felt in going in. The employees told me its been that way for weeks. What is the reason for no heat? Is the building owner a slum lord? Employees were great but fix the heat loser,i bet you have heat in your house

Jan 09, 2024 · David King

The employees are friendly. 2 stars because a lot of the time there is only 1 employee working. If it gets busy you will have to wait. Not only for convenience of customers but for the safety of the employees there should always be two people working. What if they have to use the bathroom or just want a break. Pride just being cheap. Saving money by putting employees at risk. 10/25/23 7:45 am, the store is not open.

Oct 25, 2023 · Ryan A