Shell

(35 reviews)

Nearby Gas StationsNew JerseySussex CountySpartaSouth Sparta Avenue

Sussex County . New Jersey

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Operating Hours

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Shell Introduce

Shell gas station is located at 85 S Sparta Ave, Sparta, NJ 07871, serving local users within the 'Nearby Gas Stations' category. You can contact them at (973) 729-6672 or +1 973-729-6672.

Based on customer reviews, this Shell location has received extremely negative feedback regarding unsanitary conditions, overcharging, and poor customer service.

One customer reported witnessing a fuel attendant "cough all over his hands and my debit card" before returning it. They expressed disgust and refused to touch the card, citing unsanitary conditions.

Another customer recounted an incident of being overcharged. They requested "$5 of gas" but were charged significantly more. When they attempted to stop the pump, they were admonished by a different attendant. The attendant claimed "they don't do five dollars of gas" and that they couldn't verify the requested amount due to debit card payment. The customer described the experience as "very alarming" and criticized the lack of an apology. They also alleged that a different attendant insisted they asked for "$25," despite not being the one who serviced them initially, and described the behavior as "very sketchy."

These reviews highlight serious concerns about unsanitary practices, dishonest financial practices, and extremely poor customer service at this location.

It is reasonable to assume that Shell provides standard gas station services, including:

  • Fuel (various grades of gasoline)

Potential customers should be aware of the extremely negative reviews regarding unsanitary conditions, overcharging, and poor customer service before visiting this Shell location in Sparta, NJ. The reported incidents raise serious concerns about the hygiene, honesty, and professionalism of the staff.

Shell Location

Shell Customer Reviews

I watched the younger fuel attendant cough all over his hands and my debit card before giving it back to me. I said I’m not touching that, throw it on the passenger seat and I’ll sanitize it when I get home.

Mar 09, 2024 · Ian Thomson

Frankly, I'm furious and I wished I could give 0 stars. I went to the gas pump today at about 7:30pm, and asked for $5 of gas. I'm not sure how much the attendant typed in, but when I saw that I was being charged well over $5, I began to panic and called for help. (Jersey girls don't know how to pump gas - a gentleman from the next pump over helped me manually stop the pump.) Once the pump had been stopped, a different attendant showed up to admonish me for stopping it. I angrily told him I had only asked for $5, and he told me "they don't do five dollars of gas" and that since I paid with a debit card, they had no way of knowing for sure what I asked for - a very alarming thing to be told when someone is holding your debit card. No apology. I was informed I was in the wrong. I work in customer service myself. If I don't understand a customer, I ask for clarification, especially when there is money involved! When confronted, the attendant insisted I had asked for $25, but a different attendant serviced me originally, so how exactly is he so sure? Very sketchy, will absolutely never be using this gas station again.

Apr 26, 2018 · Meghan Reynolds

Very attentive attendants, very quick, in/out

Jul 09, 2024 · Anthony Yodice

They have gas and refreshments. I tried the ginger gum. I'm blown away at this place not falsely advertising.

Sep 23, 2017 · Bob Sacamano

Went there last week to fill my tank, just left my mechanic $120 later fuel was full of water! Buyer beware

Dec 22, 2020 · Nicole Novack