Shell

Welcome to the Shell gas station located at 9 Lake Ave, Riverhead, NY 11901. As a part of the 'Nearby Gas Stations' category, we offer fuel services to the Riverhead community.

This Shell location provides standard gas station services. However, customer reviews have consistently pointed out several significant issues.

Frequent pump malfunctions are a common complaint, with multiple customers reporting that several pumps are often out of order. Customers have also expressed concerns about panhandling on the premises, with the attendant reportedly not addressing the issue. Additionally, the pumps do not seem to be compatible with the Shell fuel rewards app, forcing customers to pay directly with a card and potentially incurring a higher per-gallon cost. Receipt paper is also frequently reported as being out of stock at the pumps.

Furthermore, there are concerns regarding staffing and operational reliability. One customer reported a lack of assistance and questioned the station's advertised 24-hour operation, noting that they were unable to get assistance late at night. There were also reports of unanswered phone calls, even when someone was apparently present in the station.

Key concerns:

• Frequent pump malfunctions.
• Panhandling on the premises.
• Incompatibility with the Shell fuel rewards app.
• Frequent lack of receipt paper.
• Inconsistent staffing and potential operational reliability issues.

Potential customers should be aware of these reported issues before visiting this location.

For inquiries, please contact the Shell gas station directly at (631) 727-6002 or +1 631-727-6002.