Shell

The Shell gas station is located at 195 Main St, NY-25A, Setauket, NY 11733, serving local users within the 'Nearby Gas Stations' category. You can contact them at (631) 689-1297 or +1 631-689-1297.

Based on customer reviews, this Shell station has received significantly contrasting feedback, particularly regarding its auto repair services.

One customer praised "Joe" for providing exceptional oil change service. They highlighted Joe's willingness to perform an oil change on a Saturday afternoon when other stations were unavailable or unwilling. The customer was impressed by Joe's efficiency, completing the service in under 90 minutes, and his outstanding customer service, including providing transportation to and from the customer's home. They also noted the "excellent price" and "neatly and efficiently" performed service, stating that all four of their cars would be serviced by Joe moving forward.

However, another customer reported a highly negative experience with a car inspection. They claimed that during the inspection of their Mercedes-Benz CLS 550, the mechanics placed the car on a rack without turning off the engine, resulting in damage to the air suspension. The customer alleged that the station refused to admit fault and could not repair the damage. They expressed frustration that their car, which was in "good condition" before the inspection, now required $2200 in repairs at a Mercedes-Benz dealership. They strongly advised against visiting the station and stated they would provide documentation to support their claim.

The station provides fuel services and auto repair services, including oil changes and car inspections. Customer feedback highlights both exceptional oil change service and serious concerns about car inspection damage.

In summary, this Shell gas station offers:

• Fuel services
• Auto repair services (oil change, car inspection)
• Exceptional oil change service from Joe
• Reports of significant damage during car inspections
• Refusal to admit fault for damage
• Concerns about unprofessional inspection practices

Potential customers should be extremely cautious and aware of the reported issues before visiting this Shell location in Setauket, NY. While the oil change service is highly praised, the reported damage during car inspections and the station's response raise serious concerns. It is advisable to exercise extreme caution and consider alternative repair services.