Shell

(2 reviews)

Nearby Gas StationsNew YorkSuffolk CountyCoramMiddle Country Road

Suffolk County . New York

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  • +1 631-846-3758
  • find.shell.com
  • 366 Middle Country Rd, Coram, NY 11727, USA

Operating Hours

Business hours are not available at the moment

Shell Introduce

The Shell gas station is located at 366 Middle Country Rd, Coram, NY 11727, serving local users within the 'Nearby Gas Stations' category. You can contact them at (631) 846-3758 or +1 631-846-3758.

Based on customer reviews, this Shell station has received negative feedback regarding its pricing policies and customer service. One customer reported a frustrating experience after the station switched from BP to Shell. They went inside to confirm they could use their Stop & Shop points and receive a debit card discount, and were assured they could.

However, when they used the tap feature on the pump, their card was treated as a credit card, resulting in a $2 overcharge. When they went back inside to address the issue, the staff informed them that the tap feature always charges the credit price and that they should have inserted their card instead. They refused to refund the $2, despite the customer's complaint that they were not informed of this difference.

The station provides standard fuel services and accepts Stop & Shop points. Customer feedback highlights concerns about pricing discrepancies between tap and insert payment methods, and poor customer service regarding refunds.

In summary, this Shell gas station offers:

  • Fuel services
  • Acceptance of Stop & Shop points
  • Pricing discrepancies between tap and insert payment methods
  • Poor customer service regarding refunds

Potential customers should be aware of the pricing discrepancies between tap and insert payment methods before visiting this Shell location in Coram, NY. It is advisable to clarify payment methods and potential fees with staff before fueling.

Shell Location

Shell Customer Reviews

Not a great start after switching from BP to Shell. I use points from Stop & Shop. Before filling up, I went inside to confirm I could use the points there and get discount from a debit card. They assured me I could. After entering S&S info, I tapped card on pump. It treated it like credit, thereby stealing $2 from me. I went back inside and they said tap always charges credit price and that I should have inserted card instead. How the hell would I know that? They refused to refund the $2.

Jun 30, 2024 · Andrew Colen

Oct 25, 2024 · Aykut Özdemir