Exxon

For drivers traversing the busy stretches of York Road in Cockeysville, Maryland, finding a gas station that offers both efficiency and a pleasant experience is key. The Exxon located at 11235 York Road aims to be a go-to spot for fueling up and grabbing essentials. While it provides the standard services expected from a major fuel brand, customer feedback suggests a notable dichotomy between its excellent in-store service and consistent issues with a specific amenity: the car wash.

In the vibrant community of Baltimore County, a quick and reliable stop can make a big difference to your day. This article will offer a comprehensive and factual overview of this particular Exxon station. We'll delve into its convenient location, the range of services available, its highlighted features (both positive and negative), and what local users in Maryland should consider before their next visit. By presenting a balanced perspective drawn directly from public reviews, we aim to provide a clear picture of what to expect at this Cockeysville Exxon.

The Exxon station at 11235 York Road in Cockeysville, MD, functions as a dual-purpose establishment, providing both fuel services and a convenience store. As an Exxon-branded location, it offers various grades of gasoline, upholding the brand's commitment to quality fuel. Beyond the pumps, the station’s convenience store is a hub for quick purchases, and it also features a car wash. Customer experiences, however, indicate a strong division in the quality of service: while the in-store staff are highly praised for their kindness and helpfulness, the car wash consistently receives negative reviews for its poor performance and operational issues. This nuanced reality is important for local Maryland users to understand when choosing their preferred gas station.

The Exxon gas station is strategically located at 11235 York Road, Cockeysville, MD 21030, USA. York Road (MD Route 45) is a significant commercial and commuter corridor in Baltimore County, connecting residential areas with major business hubs and providing easy access to interstates like I-83 and the Baltimore Beltway (I-695). This prime location ensures that the station is highly accessible for locals in Cockeysville, Hunt Valley, Timonium, and surrounding communities, as well as for those traveling through the region.

Its prominent position on York Road facilitates straightforward entry and exit, contributing to a smooth experience, especially during peak traffic times. The station operates with substantial hours, being listed as open 24 hours a day, seven days a week for its ATM services, and the convenience store/Subway having specific hours (e.g., 6:30 AM - 8:30 PM weekdays, 9:00 AM - 6:00 PM Sundays). This widespread availability ensures that drivers can access fuel and various amenities at nearly any time, catering to diverse schedules.

The Exxon at 11235 York Road offers a range of services designed to meet the immediate needs of motorists and convenience shoppers:

• Fuel Sales: Provides various grades of Synergy™ gasoline, formulated with detergent additives to help keep engines clean for better mileage and performance. This typically includes Regular, Midgrade, and Synergy Supreme+™ Premium gasoline, and likely diesel fuel for compatible vehicles.
• Convenience Store: The station features a convenience store that is noted by customers for having a "Good selection of food inside." This suggests a well-stocked array of snacks, beverages (including coffee and cold drinks), and other essential grab-and-go items.
• Subway Restaurant: An integrated Subway restaurant within the convenience store offers freshly made sandwiches, wraps, and salads, providing a convenient meal option for customers.
• Car Wash: The station advertises and offers car wash services, aiming to provide a comprehensive stop for both fueling and vehicle cleaning.
• ATMs: An M&T Bank ATM is available on-site, providing convenient access to cash for customers. The ATM services are noted as being available 24 hours a day.
• Exxon Mobil Rewards+™ Program: Customers can participate in this loyalty program, allowing them to earn points on fuel, qualifying convenience store purchases, and car washes, which can be redeemed for savings.
• Mobile Payment Options: Exxon stations typically support secure, contactless payment methods through the Exxon Mobil Rewards+™ app, enabling customers to pay directly from their mobile devices at the pump or inside the store.

The Exxon on York Road in Cockeysville has several features that are important for local users to note, including both its strong points and areas of concern:

• Exceptional In-Store Customer Service: This is a major highlight. Customers have specifically praised staff members like "Judy" for being "very kind," "so friendly," and able to "quickly help resolve my issue" with payment. This level of positive, accommodating service significantly enhances the overall experience within the convenience store.
• Good Selection of Convenience Food: The convenience store is noted for its "Good selection of food inside," which is a definite plus for those looking for a variety of snacks or quick meal options. The presence of a Subway further broadens these choices.
• Brand Reputation for Fuel Quality: As an Exxon station, it provides Synergy™ fuels, which are formulated with additives designed to help keep engines clean and improve performance.
• 24/7 ATM Access: The availability of a 24-hour ATM adds significant convenience for customers needing cash at any time.

However, a critical area of concern, strongly highlighted by customer feedback, pertains to the car wash:

• Poor-Performing Car Wash: Multiple reviews emphatically describe the car wash as "Literally terrible," stating it "somehow makes my car dirtier," and "has never cleaned my car." This indicates a consistent and significant issue with the functionality and effectiveness of the car wash system.
• Misleading Advertising for Car Wash: Customers reported signs indicating the car wash was open and new, even when it was not working, leading to frustration after paying for gas with the intention of using the car wash.
• Unsatisfactory Resolution for Car Wash Issues: The phrase "Note to the owner: YOU SHOULDN'T CHARGE A PREMIUM PRICE FOR GAS AND OFFER A DISCOUNT FOR ADDING CAR WASH, IF YOUR CAR WASH IS NOT WORKING" points to a broader issue with perceived value and honesty regarding this amenity.

As an Exxon-branded station, the 11235 York Road location in Cockeysville actively participates in the standard ExxonMobil promotions and loyalty programs. While specific, limited-time localized deals should always be verified upon arrival, general benefits available to customers typically include:

• Exxon Mobil Rewards+™ Program: This free loyalty program allows members to earn points on nearly every purchase. Typically, members earn at least 3 cents per gallon in points on regular fuel and 6 cents per gallon in points on Synergy Supreme+™ premium fuel. Additionally, 2 cents per dollar spent on qualifying in-store items and car washes can be earned. These points accumulate and can be redeemed for savings on future fuel or store purchases (100 points equals $1 in savings). New members often receive bonus points upon signing up, and there are sometimes additional perks for the first 30 days.
• Exxon Mobil Smart Card+™: For frequent users, applying for this branded credit card can provide ongoing fuel savings, often around 10 cents per gallon on most fuels and 12 cents per gallon on Synergy Supreme+™ premium gas.
• Direct Debit+: This payment method, accessible via the Exxon Mobil Rewards+ app, can offer instant savings at the pump, typically around 10 to 12 cents per gallon.
• AARP Member Benefits: AARP members can link their membership to their Exxon Mobil Rewards+ account to earn additional points.
• Frequent Filler Bonus Points: Customers who purchase over a certain volume of fuel monthly (e.g., 100+ gallons) may earn extra bonus points.
• In-Store Bonus Offers: Periodically, special offers on specific convenience store items allow customers to earn extra loyalty points. The integrated Subway may also have its own promotional deals.

Given the significant customer complaints regarding the car wash, it would be prudent for customers specifically interested in car wash deals to verify the operational status and effectiveness of the car wash before making any purchase based on car wash promotions.

For any inquiries, to confirm current fuel prices, or to inquire about the status of the car wash or Subway offerings, you can contact the Exxon station on York Road using the following details:

Address: 11235 York Rd, Cockeysville, MD 21030, USA

Phone: (410) 771-1470

Mobile Phone: +1 410-771-1470

These contact numbers provide a direct line to the station, making it possible to gather information or address concerns before your visit, especially regarding specific amenities like the car wash.

For residents of Cockeysville, Maryland, and those frequently traveling along York Road, the Exxon at 11235 York Road offers a convenient and accessible option for their daily needs. Its strategic location on a major thoroughfare and extensive operating hours (with 24/7 ATM access) ensure that it's a practical stop for fuel and quick purchases at almost any time. The presence of a Subway restaurant inside the convenience store adds a valuable dimension, providing a ready source of fresh food options for those on the go, and the "Good selection of food inside" is a definite plus.

Moreover, the exceptional customer service from the in-store employees, as highlighted by patrons who found staff like Judy to be "very kind" and helpful in resolving issues, stands as a significant draw. This positive human element can greatly enhance a routine visit. However, it is vital for local users to be aware of the consistent and severe negative feedback regarding the car wash. Multiple accounts describe it as ineffective and sometimes misleadingly advertised. While the station excels in its in-store operations and basic fuel services, those seeking a reliable car wash might need to look elsewhere. Overall, this Exxon can be a suitable choice for locals prioritizing friendly service, convenient access to fuel, and a good selection of grab-and-go food, but they should manage expectations concerning the car wash facility.