Exxon

Exxon gas station is located at 485 Post Rd E, Westport, CT 06880, serving local users within the 'Nearby Gas Stations' category. You can contact them at (203) 227-0503 or +1 203-227-0503.

Based on customer reviews, this Exxon location has received mixed feedback, with concerns about rude staff and rushed service at the pumps, but praise for the mechanic Bob.

One customer expressed frustration with the rude attendee and rushed service, stating, "Make sure if you get gas here to pump your gas IMMEDIATELY in 2 seconds! If not you'll be met with their rude old attendee who doesn't seem to understand what their company advertises. I pulled up to my pump and the gas station was EMPTY so I took the opportunity to read the ads they had posted and downloaded the app. Westport service isn't the best so i had to wait a bit for it to download, and once it downloaded I needed to input ALL of my information. As I'm doing this, an old man who has no manners or any sense of customer service comes out to rush me out of the gas station. No one was waiting behind me and they were close to empty at this point so I'm confused and I take myself in to ask what the issue is. He tried to tell me I need to hurry up for other customers, but again they were almost empty. People really need to learn when to call it quits and leave the customer service industry because what the heck is this nonsense?! I can't even pump my gas in peace without someone rushing me out. At his old age he should slow down and smell the damn flowers instead of being in such a rush."

Conversely, another customer praised the mechanic Bob, stating, "Consistency and quality. We have been bringing our cars to Bob for years. Honest and knowledgeable are two words that come to mind. Oh, and his prices can’t be beat."

These reviews highlight a stark contrast in customer experiences. The allegations of rude staff and rushed service are serious concerns, while the other review suggests a positive experience with the mechanic.

It is reasonable to assume that Exxon provides the following services:

• Fuel (various grades of gasoline, potential for rushed service)
• Mechanic services (Bob is a praised mechanic, honest and knowledgeable, good prices)
• Potential for rude and abrupt staff behavior at the pumps

Potential customers should be aware of the concerns regarding rude staff and rushed service at the pumps before visiting this Exxon location. However, the positive review regarding the mechanic Bob suggests that the mechanic services are of high quality. Customers may want to exercise caution regarding pump service and consider their own tolerance for potentially rushed interactions. If needing mechanical services, this location appears to be a good choice.