Sunoco

Sunoco gas station is located at 240 Riverside Ave, Westport, CT 06880, serving local users within the 'Nearby Gas Stations' category. You can contact them at (203) 227-8539 or +1 203-227-8539.

Based on customer reviews, this Sunoco location has received mixed feedback regarding customer service, with allegations of racial bias alongside praise for a friendly cashier.

One customer reported a negative experience, alleging racial bias, stating, "Sunoco is good, but the guy inside Foodmart needs to understand what customer service is. On May 28 at 12 PM, I went inside and greeted him with, 'Hey, how you doing, buddy? Let me have 25 number five.' He just stood there and looked at me weirdly. Then, another customer behind me, a white guy, approached, and the employee immediately greeted him with, 'How you doing, sir?' When I greeted him, he didn't respond or acknowledge me; he just gave me a strange look. I left laughing. Please educate him on proper customer service, especially when dealing with people from different ethnic backgrounds."

Conversely, another customer reported a positive experience with a friendly cashier, stating, "I was on a very long and frustrating drive home from a work trip in Boston and stopped in for a drink and snack. The cashier I talked with was so unexpectedly friendly and kind, it was a much appreciated interaction given the day I’d been having. Saved this spot in maps for future work trips."

These reviews highlight a stark contrast in customer experiences. The allegation of racial bias is a serious concern, while the other review suggests a positive experience with a friendly cashier.

It is reasonable to assume that Sunoco provides standard gas station services, including:

• Fuel (various grades of gasoline)
• Convenience store items (Foodmart)
• Inconsistent customer service (potential for racial bias, friendly cashiers)

Potential customers should be aware of the conflicting reports regarding customer service at this Sunoco location. The allegation of racial bias is a serious concern. However, the positive review suggests that some customers have positive interactions with the staff. Customers may want to exercise caution and consider their own risk tolerance regarding staff interactions.