Citgo

Citgo ico

(73 reviews)

Nearby Gas StationsNew YorkOneida CountyRomeWest Dominick Street

Oneida County . New York

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Operating Hours

Monday 6:00 AM - 0:00 AM
Tuesday 6:00 AM - 0:00 AM
Wednesday 6:00 AM - 0:00 AM
Thursday 6:00 AM - 0:00 AM
Friday 6:00 AM - 0:00 AM
Saturday 6:00 AM - 0:00 AM
Sunday 6:00 AM - 0:00 AM

Citgo Introduce

For residents of Rome, NY, especially those living or working in the bustling downtown area, a convenient and reliable gas station is a daily necessity. More than just a place to fill up, these local hubs often serve as quick stops for essential groceries, snacks, or even a friendly face. This article will provide a clear, engaging, and informative overview of the Citgo gas station located at 400 W Dominick St, Rome, NY 13440, affectionately known to many locals as "Kiki's." We'll explore its strategic location, the services it offers, and what makes it a cherished part of the downtown Rome community, all from the perspective of a local user.

In a city like Rome, where a mix of historical charm and modern life coexists, having accessible local businesses that cater to everyday needs is paramount. Kiki's (Citgo) embodies this by providing not just fuel, but also a compact yet diverse convenience store offering a surprising array of products. Understanding what this establishment brings to the table can help you streamline your daily errands and appreciate the value of supporting local businesses that are truly integrated into the community's fabric.

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Location and Accessibility

The Citgo gas station, known as Kiki's, is conveniently located at 400 W Dominick St, Rome, NY 13440, USA. This address places it directly in the heart of downtown Rome, on West Dominick Street, which is a significant and well-traveled road in the city. Its central location makes it highly accessible for a large portion of Rome's residents, particularly those who live or work in the immediate downtown area.

The accessibility of Kiki's is one of its key strengths. Being situated in downtown Rome means it's often a quick and easy stop during a lunch break, on the way to or from work, or while running errands in the city center. While downtown areas can sometimes have challenging traffic or parking, the typical design of a gas station ensures relatively straightforward entry and exit. Its prominent spot on West Dominick Street means it's easy to locate with clear signage, making it a reliable and convenient option for fuel and other needs for anyone navigating the urban core of Rome.

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Services Offered

Kiki's (Citgo) at 400 W Dominick St offers a practical range of services that go beyond just fuel, serving as a well-rounded convenience spot for the downtown Rome community:

  • Fueling Services: As a Citgo branded gas station, it provides gasoline for vehicles. Reviews note it as a "self service gas station with decent prices," offering a convenient option for refueling. CITGO is also a TOP TIER™ certified gasoline brand, meaning its fuels contain a higher level of detergent additives designed to keep engines clean and maintain performance.
  • Convenience Store: Despite being described as a "small" store, it carries "most of what you need." This includes a variety of common convenience items such as chips, soda, snacks, and more.
  • Alcohol Sales: The store sells alcohol, which is a significant convenience for adult customers looking for beverages.
  • Tobacco Products: A range of tobacco products is also available for purchase.
  • General Groceries/Essentials: While not a full-scale supermarket, the description "most of what you need" implies it carries basic household and grocery essentials for quick grabs.
  • ATM (Implied): Most modern convenience stores, especially those in downtown areas, typically feature an ATM for cash withdrawals, though this is not explicitly stated in the reviews.

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Features / Highlights

Kiki's (Citgo) boasts several features and highlights that contribute to its appeal within the Rome community:

  • Convenient Downtown Location: Its prime spot in downtown Rome is a major highlight, making it easily accessible for a large segment of the local population and those working or visiting the city center.
  • "Decent Prices" on Gas: Customer feedback notes "decent prices" for gasoline, indicating that it offers competitive rates that are appealing to drivers.
  • TOP TIER™ Gasoline: As a Citgo station, it provides TOP TIER™ certified gasoline, which means the fuel contains enhanced detergents designed to keep engine components clean, leading to better performance and fuel economy over time.
  • Comprehensive Convenience Store Offerings: Despite its size, the store is praised for having "most of what you need," including a variety of snacks, drinks, alcohol, and tobacco, serving as a practical one-stop shop for quick errands.
  • "Moderate Prices" for Convenience Store Items: Reviews indicate that convenience store items are priced moderately, which is a positive for customers seeking value.
  • Highly Helpful and Courteous Staff: A significant highlight is the positive feedback regarding the staff, particularly a night shift manager described as "very helpful and courteous," who "actually took time to listen" and was "understanding." This level of personal customer service fosters a welcoming and supportive environment, making a significant difference to patrons.

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Promotions or Special Offers

Specific, real-time promotions or loyalty programs for Kiki's (Citgo) are not widely advertised through public online channels. As a locally known gas station and convenience store, their promotional strategies might be more localized than larger corporate chains. However, common types of promotions that such an establishment might offer could include:

  • In-Store Specials: Discounts on popular convenience items like specific snacks, beverages, or bundled deals (e.g., a certain soda and chip combination).
  • Seasonal Offers: Promotions tied to holidays or specific seasons, such as discounts on certain drinks during summer or hot coffee deals in winter.
  • Fuel Discounts: While not always consistent, some independent stations might offer occasional discounts on fuel, perhaps for cash payments or specific days of the week.
  • Loyalty Programs (Less Common for Independent): While larger brands like Citgo might have national rewards programs, it's less common for individual small operators (like Kiki's) to have extensive, advertised loyalty programs. Any loyalty incentives would likely be simple, like a punch card for a free item after multiple purchases.

To inquire about any current promotions or special offers at Kiki's (Citgo), it is most advisable for interested customers to visit the store directly at 400 W Dominick St, Rome, NY, and check for any posted signage or ask the staff. Given the positive feedback about the staff, they would likely be able to inform you of any current deals.

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Contact Information

For direct inquiries or to connect with Kiki's (Citgo) at 400 W Dominick St in Rome, NY, you can use the following contact details:

  • Address: 400 W Dominick St, Rome, NY 13440, USA
  • Phone: (315) 336-3130
  • Mobile Phone: +1 315-336-3130

These phone numbers should connect you directly to the station. If you have questions about specific product availability, fuel prices, or need to commend a staff member's service, these are the primary ways to get in touch. The positive review highlighting the helpfulness of a night shift manager suggests that the staff is generally accessible and willing to assist patrons.

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Conclusion: Why This Place is Suitable for Locals

Kiki's (Citgo) at 400 W Dominick St in Rome, NY, stands out as an exceptionally suitable and highly valued establishment for local residents, particularly those in the downtown area. Its central and convenient location ensures that it's a quick and easy stop for daily needs, minimizing travel time for fuel and essential convenience items. The fact that it's a self-service gas station with "decent prices" makes it a practical choice for budget-conscious drivers, while the use of TOP TIER™ gasoline provides added peace of mind regarding engine health.

What truly solidifies its suitability for locals, however, is the human element. The consistent praise for the staff, highlighted by an instance of remarkable helpfulness and courtesy from a night shift manager, demonstrates a commitment to customer care that fosters a strong sense of community and trust. Despite its "small" size, the store's ability to stock "most of what you need," including alcohol and tobacco, coupled with its "moderate prices," makes it a reliable and versatile resource. For residents of Rome seeking a convenient, reasonably priced gas station that also offers essential convenience store items and, crucially, a welcoming and genuinely helpful staff, Kiki's is not just a gas station; it's a local fixture that truly makes a difference in daily life.

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Citgo Customer Reviews

I've found a night shift manager to be very helpful and courteous about a good friend of mine and her physical and mental state of mind actually took time to listen about my concern and was understanding and yes very courteous and it was awesome to know that there are good people in this world. thank you thank you for your help. People like you make a difference and thank you forgiven me some hope for my friend

Sep 28, 2024 · Kurt Dinardo

Known as Kikis, the store is small but they have most of what you need. Conveniently located downtown Rome, NY. Moderate prices for a convenience store. They sell everything from alcohol to tobacco products to chips and soda and more. They have a self service gas station with decent prices.

Feb 14, 2017 · Catch 23

Busy one stop shop. Gas, Lotto, Cigs and Munchies, Fresh coffee. Excellent staff. Fast service. What a wonderful world!

Aug 10, 2019 · Brenda Plumley

Located on a popular corner on Main Street in Rome, NY, perfect for a quick fillup, newspapers and a small store. See the main company and its community and energy programs online. Julie Ann Racino, 2018

Sep 18, 2018 · Julie Racino

Constantly come to this gas station as a regular. There are very few places that carry my brand of cigarettes which is Marlboro Midnights.

Jun 22, 2021 · Anthony Spina III (Tony)