Citgo

Citgo ico

(89 reviews)

Nearby Gas StationsMassachusettsHampden CountyWestfieldFranklin Street

Hampden County . Massachusetts

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Operating Hours

Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 10:00 PM
Sunday 6:00 AM - 10:00 PM

Citgo Introduce

For residents and visitors navigating the vibrant community of Westfield, Massachusetts, finding a reliable and accessible gas station is often a top priority. Whether you're heading out for your daily commute, embarking on a weekend adventure, or simply running errands around town, a convenient and well-equipped stop for fuel can make all the difference. This article aims to provide a comprehensive and informative overview of the Citgo station located at 41 Franklin Street in Westfield, shedding light on its offerings, accessibility, and overall suitability for local needs.

As a local in Massachusetts, you understand the importance of efficiency and convenience in your daily routine. The Citgo station in Westfield strives to meet these demands by providing essential services in a central location. While it's always wise to be aware of the layout and features of any new place you visit, this guide will help you understand what to expect when you pull into this particular Citgo. We'll explore its strategic positioning, the array of services it offers beyond just fuel, and why it might be a beneficial stop for you on your travels through Western Massachusetts.

Our goal is to give you a clear, factual, and engaging picture of this gas station from a local perspective, helping you decide if it's the right choice for your fueling and convenience needs. We'll delve into the specifics of what makes this Citgo a notable spot, ensuring you have all the necessary information before your next visit.


Location and Accessibility

The Citgo station is conveniently situated at 41 Franklin Street, right in the heart of Westfield, Massachusetts. This address places it within easy reach for many residents and those passing through the area. Franklin Street is a well-known thoroughfare in Westfield, making it relatively straightforward to locate, whether you're familiar with the local roads or relying on GPS navigation.

Its central positioning means it's often a viable option for those living or working in Westfield, as well as for drivers traveling along the main routes that connect to Franklin Street. Accessibility is a key factor for any gas station, and this Citgo's location aims to provide a quick and easy stop for your fueling needs. Being in a developed area, it benefits from the established infrastructure of Westfield, which generally includes good road conditions and signage.

However, it is important to note that some customer feedback indicates challenges with the design of the gas pumps at this specific location. Reports suggest that the pumps are positioned quite closely together, which can sometimes make it difficult for two vehicles to fuel up simultaneously. This design can potentially lead to congestion or a brief waiting period, particularly during peak hours, as vehicles may need to queue for available pumps. While the location itself is convenient, awareness of this design aspect can help you plan your visit, perhaps by choosing off-peak times if possible to ensure a smoother experience. Despite this, the overall accessibility to the site from various parts of Westfield remains a notable advantage.


Services Offered

Beyond simply providing gasoline, the Citgo station on Franklin Street in Westfield offers a range of services designed to meet the immediate needs of drivers and locals. While the primary function is fueling vehicles, most gas stations also aim to provide a more comprehensive stop for convenience. Based on common offerings at similar establishments and general Citgo operations, you can typically expect the following services:

  • Gasoline and Diesel Fuel: The core service, providing various grades of gasoline (unleaded, mid-grade, premium) and often diesel fuel for a wide range of vehicles. This is fundamental for any gas station and what most customers primarily seek.

  • Convenience Store: Most Citgo locations feature an attached convenience store. These stores are generally stocked with a variety of essentials that drivers and travelers might need on the go. This can include a selection of snacks, beverages (both hot and cold), bottled water, and often basic groceries. These items are designed for quick purchases to sustain you on your journey or for immediate consumption.

  • Automotive Essentials: The convenience store at a gas station often carries a small assortment of automotive-related products. This might include motor oil, windshield washer fluid, antifreeze, and perhaps some basic car maintenance items like tire pressure gauges or air fresheners. These are useful for quick top-offs or minor roadside needs.

  • Tobacco Products: For adult customers, many convenience stores, including those at gas stations, offer a selection of tobacco products in compliance with local regulations.

  • Lottery Tickets: In Massachusetts, it is common for convenience stores, including those at gas stations, to sell state lottery tickets, offering customers a chance to try their luck.

  • ATMs: Many gas station convenience stores provide an Automated Teller Machine (ATM) for customers to withdraw cash, which can be particularly useful if you need quick access to funds.

While the specific inventory can vary, the goal of these services is to provide a quick and efficient stop where you can refuel your vehicle and grab any immediate necessities without having to make multiple stops.


Features / Highlights

The Citgo station at 41 Franklin Street in Westfield, like many local businesses, has distinct features that shape the customer experience. When considering where to fuel up, these highlights can play a role in your decision:

  • Established Brand Presence: Citgo is a well-recognized national brand, which often assures customers of consistent fuel quality and adherence to industry standards. For many, a familiar brand provides a sense of reliability and trust, knowing they are getting a product that meets specific benchmarks.

  • Strategic Urban Location: Its placement on Franklin Street makes it a highly accessible option for those living in or commuting through Westfield's more central areas. Being located within an active part of the town enhances its visibility and ease of access for local drivers and transient traffic alike. This urban setting means it’s often close to other amenities and businesses, allowing for combined errands.

  • Basic Convenience Offerings: As is typical for gas stations, the inclusion of a convenience store means that in addition to fuel, customers have access to a basic selection of snacks, drinks, and other quick-grab items. This caters to immediate needs when on the go, providing a one-stop solution for fueling up and picking up essentials.

However, it's also important to acknowledge certain aspects that customers have highlighted in their feedback. Some reviews mention that the gas pump layout can be challenging due to pumps being very close together, which may cause some operational inconvenience, particularly during busy times. Additionally, customer feedback suggests that the store does not have a public restroom for customers, which is a consideration for longer journeys or those who may require such facilities. Being aware of these points can help manage expectations and plan your visit accordingly, ensuring a smoother experience at this local Citgo station.


Promotions or Special Offers

While specific, real-time promotions for the Citgo station at 41 Franklin Street in Westfield are not publicly detailed, Citgo as a brand frequently offers various loyalty programs and special promotions that may be available at this location. It's always a good idea to check directly with the station upon arrival or look for signage to see what current offers they might have. Common types of promotions at gas stations and within the Citgo network include:

  • Citgo Rewards Card Programs: Many Citgo stations participate in reward programs that offer discounts on fuel purchases for loyal customers. These programs might involve signing up for a dedicated Citgo card that tracks your purchases and applies discounts at the pump or inside the convenience store.

  • Partnerships with Credit Card Companies: Sometimes, gas stations partner with specific credit card companies to offer cash back or bonus points on fuel purchases when using their co-branded cards. This can be a way to save money on your regular fill-ups.

  • Seasonal or Holiday Promotions: During certain times of the year, such as holidays or summer travel seasons, Citgo might run special promotions to attract customers. These could include cents-off-per-gallon discounts, special pricing on convenience store items, or bundle deals.

  • In-Store Discounts: The convenience store itself might have promotions on specific items, such as discounts on coffee, snacks, or beverages, especially when purchased alongside fuel.

To ensure you don't miss out on any potential savings, we recommend looking for signs at the pumps or inside the convenience store when you visit. You can also inquire with the station attendant about any ongoing deals or loyalty programs. Staying informed about these offers can help you maximize value on your fuel and convenience store purchases at this local Citgo.


Contact Information

For direct inquiries or in case you need to reach the Citgo station in Westfield, Massachusetts, here is their contact information:

  • Address: 41 Franklin St, Westfield, MA 01085, USA

  • Phone: (413) 568-9800

This information can be useful for planning your visit, checking specific hours of operation, or inquiring about particular services or products before you arrive. While the provided phone number is a landline, it is the primary contact method for direct communication with the station.


Conclusion: Why this place is suitable for locals

For residents of Westfield and those frequently traveling through the area, the Citgo station at 41 Franklin Street offers a convenient and accessible option for their fueling and immediate convenience needs. Its central location makes it a practical stop for daily commuters, individuals running errands, or those just passing through town.

The primary benefit for locals lies in its straightforward accessibility within Westfield. Being situated on a main street allows for easy entry and exit, making quick stops efficient. While it's important to be mindful of the pump layout, as noted in customer feedback, the overall convenience of having a fueling station and a basic convenience store in a key part of town cannot be understated. For those needing to grab a quick snack, a beverage, or some essential automotive fluids alongside their fuel, this Citgo provides a consolidated solution.

In essence, this Citgo location serves as a pragmatic and reliable spot for the everyday needs of Western Massachusetts residents. It integrates well into the local infrastructure, offering the fundamental services expected from a neighborhood gas station. Despite some operational quirks regarding pump spacing and the absence of a public restroom, its advantages in terms of location and basic offerings make it a viable and often chosen option for the Westfield community looking for a quick and easy stop.

Citgo Photos

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Citgo Location

Citgo Customer Reviews

Whoever designed the gas pumps at this location should be ashamed. Pumps are extremely close together which makes it impossible for two vehicles to fill up, causing a traffic jam of cars waiting to use one pump. Terrible design.

Dec 16, 2024 · Steven Newell

Terrible service! And the store doesn't have a bathroom for customers

May 01, 2025 · Edu Demiquili

The worker said I was not allowed to bring my dog in so he refused my business. I've been next door to Ryan's package store and they allowed dogs so I bought my stuff there. I've seen many dogs in this establishment when there's different workers so this employee that was working was clearly misinformed. I will never shop here again I must say change their policy

Jun 14, 2024 · Hotfri

Not used to seeing a cash price Up on the Price display board Period I've been in the south a long time so I thought I was getting my gas for one price and then realized I wasn't. Not their fault.

Jul 13, 2024 · Jody Ruth Surprenant

Gas station is called but they have the convenience store I'm here for you tired thank you so much

Sep 27, 2020 · Ana E “Anabella” Cruz Nazario