Sunoco

Sunoco ico

(13 reviews)

Nearby Gas StationsMassachusettsHampden CountyWest SpringfieldWestfield Street

Hampden County . Massachusetts

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  • Reviews
  • +1 413-642-9088
  • www.sunoco.com
  • 2667 Westfield St, West Springfield, MA 01089, USA

Operating Hours

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Sunoco Introduce

For residents and travelers in West Springfield, Massachusetts, finding a convenient and reliable gas station is a routine necessity. The Sunoco station located at 2667 Westfield Street serves as a key point of interest for those seeking to refuel their vehicles and access various convenience items. In a bustling area like West Springfield, having readily available services for your automotive needs and quick stops is invaluable for maintaining the flow of daily life.

Gas stations play a critical role in the fabric of local communities, acting as more than just fuel stops. They often serve as quick marts for essential items, provide access to restrooms, and sometimes even offer basic automotive services like air for tires. For the people of West Springfield, the Sunoco on Westfield Street aims to fulfill these roles, offering a convenient location for a wide array of needs that arise during daily commutes or longer journeys across Massachusetts.

This article will delve into the details of the Sunoco station at 2667 Westfield Street, providing a comprehensive overview of what you can expect when you visit. We will cover its precise location and how easily it can be accessed from various parts of West Springfield and beyond. Furthermore, we will detail the range of services typically offered at a Sunoco station, which usually include different grades of fuel and convenience store items, aiming to paint a full picture of its utility to the local populace.

Understanding the features and potential highlights of local businesses is crucial for residents to make informed choices. We will outline the general attributes that a Sunoco station offers to its customers, focusing on the standard provisions that make it a functional stop for drivers. We will also touch upon common promotions or offers that might be available to help patrons make the most of their visits. Ultimately, this article is designed to provide clear, factual information about the Sunoco on Westfield Street, helping the local community in West Springfield learn more about this particular location and its suitability for their everyday needs.

Location and Accessibility

The Sunoco gas station is strategically located at 2667 Westfield St, West Springfield, MA 01089, USA. This address places it along a significant thoroughfare in West Springfield, making it a highly accessible point for a broad spectrum of drivers within the community and those traveling through. Westfield Street is a well-known road that connects various residential neighborhoods, commercial areas, and other key points of interest in West Springfield, Massachusetts.

For residents, the station's placement on Westfield Street means it's often a convenient stop on their daily commutes, whether they're heading to work, taking children to school, or running errands around town. Its location on a main artery ensures that it is rarely out of the way, making it an efficient choice for those in need of fuel or a quick purchase. This ease of access is a considerable advantage for busy individuals and families in the West Springfield area, as it minimizes detours and maximizes convenience.

The layout of the station itself is designed to accommodate vehicle traffic flow, with clear entry and exit points to facilitate smooth transitions on and off Westfield Street. While specific details about the drive-through or parking are not provided, the design of most modern gas stations aims to optimize customer experience even during peak hours. This consideration for traffic movement helps to ensure that customers can get in, complete their transactions, and get back on the road with minimal delay.

Furthermore, its integration into the West Springfield street grid means it is easily reachable from surrounding neighborhoods and major connecting routes. Whether approaching from a side street or a larger avenue, locating the Sunoco on Westfield Street is straightforward, reinforcing its role as an accessible and essential service point for the local community. For those utilizing GPS or navigation apps, the precise address ensures accurate directions, making it a reliable destination for anyone in need of its services in this part of Massachusetts.

Services Offered

The Sunoco gas station at 2667 Westfield Street typically offers a range of standard services designed to meet the common needs of drivers and local residents.

  • Fuel Sales: The primary service is the sale of various grades of gasoline. As a Sunoco station, customers can expect to find regular, mid-grade, and premium fuel options, catering to different vehicle requirements. The pumps are generally designed for efficient and safe fueling, ensuring a quick and straightforward experience for motorists.

  • Convenience Store: Most Sunoco stations include a convenience store, offering a selection of essential items for customers on the go. This usually comprises a variety of beverages, including soft drinks, coffee, and energy drinks, as well as an assortment of snacks such such as chips, candies, and packaged pastries. These stores are designed to provide quick solutions for immediate needs, whether it's a thirst quencher or a small bite.

  • Basic Automotive Supplies: While not a full-service auto shop, gas station convenience stores often carry a limited selection of basic automotive necessities. This might include items such as motor oil, windshield wiper fluid, and possibly air fresheners or car cleaning wipes. These items provide a convenient option for minor vehicle maintenance or immediate needs.

  • ATM Services: For customer convenience, it is common for gas stations like this Sunoco to provide an ATM. This allows patrons to easily withdraw cash for purchases or other needs without having to make a separate trip to a bank. This service adds an extra layer of utility to the station as a comprehensive stop.

  • Restroom Facilities: Public restrooms are typically available for customers. While the condition can vary by location and daily maintenance, the provision of these facilities is a standard service that enhances the overall convenience for travelers and locals alike, especially during longer journeys.

Features / Highlights

Based on the provided customer reviews, it is important to address specific experiences reported by patrons of the Sunoco station at 2667 Westfield Street. While the goal is to present a professional and factual overview, the nature of these reviews necessitates a direct, factual approach regarding the reported interactions.

  • Accessibility for Fueling and Convenience Items: The station's location on Westfield Street generally offers the inherent feature of accessibility for drivers seeking to refuel their vehicles and purchase convenience items. This is a fundamental aspect of any gas station, aiming to serve immediate needs for fuel and quick provisions.

  • On-site Attendant: The presence of an on-site attendant is a feature of this station, as indicated by both reviews. Attendants can be beneficial for assistance with pumps, transactions, and general inquiries. However, the nature of the interactions described in the reviews suggests that customer experiences with the attendant at this particular location have been notably negative, impacting perceptions of service and welcome.

  • Provision for Basic Car Checks (e.g., Tire Pressure, Oil): While not explicitly listed as a service, customers have attempted to utilize the station for basic car checks such as tire pressure or oil levels. The reviews indicate that such activities were met with an unwelcoming response, contradicting the general expectation that gas stations might implicitly accommodate minor, quick self-service checks from patrons, particularly paying customers.

  • Windshield Cleaning Supplies: One review mentions the use of windshield cleaning supplies for side mirrors and headlights. The attendant’s response indicated that "windshield wash is NOT FREE," suggesting that access to these amenities might be restricted or explicitly tied to a fuel purchase, which is not always the case at other stations where this is often offered as a complimentary service for customers.

  • Safety and Customer Interaction Concerns: A significant highlight, based on the provided customer feedback, is the reported highly negative and threatening interactions with an employee. One review describes being yelled at, called racial slurs, and feeling physically threatened. Another review details an unwelcoming and confrontational interaction when attempting to check oil and clean side mirrors. These accounts are critical features of this location's customer experience and are directly reported by individuals who visited the establishment. These highlight serious concerns regarding customer service, safety, and respect for patrons.

Promotions or Special Offers

Based on the provided customer reviews, there is no explicit information about ongoing promotions or special offers at the Sunoco station at 2667 Westfield Street. The reviews focus on specific negative customer service interactions rather than promotional activities. This suggests that any promotional efforts by this particular location are either not significant enough to be noted by customers in their feedback or are not consistently advertised in a way that captures customer attention.

Generally, Sunoco as a brand does offer various promotions, which can include loyalty programs such as "Sunoco Go Rewards" that provide discounts on fuel purchases or rewards for in-store purchases. They might also have seasonal promotions, partnerships with other businesses, or specific discounts for using certain payment methods. However, without direct information from the station itself or positive customer mentions, it is not possible to confirm if this specific West Springfield location actively participates in or advertises such programs, or if they offer any unique local deals.

Given the nature of the customer feedback, it is advisable for any potential patrons interested in promotions to inquire directly at the station or check for signage upon arrival. However, the existing reviews primarily highlight concerns related to customer service interactions rather than incentives or special pricing. Therefore, no concrete promotions or special offers can be confidently stated for this specific Sunoco location at this time, beyond the general understanding of what a gas station might typically provide.

Contact Information

For residents and visitors in Massachusetts looking to contact the Sunoco station at 2667 Westfield Street in West Springfield, the following details are available:

  • Address: 2667 Westfield St, West Springfield, MA 01089, USA

  • Phone: (413) 642-9088

  • Mobile Phone: +1 413-642-9088

These contact methods provide direct ways for individuals to reach out to the station for general inquiries. The physical address ensures straightforward navigation for those intending to visit the location in West Springfield. Having both a landline and mobile phone number offers flexibility for communication, though it is important to note that the provided customer reviews indicate significant concerns regarding the nature of in-person interactions at this specific location.

Conclusion: Why this place is suitable for locals

When considering the suitability of a local business for residents in West Springfield, Massachusetts, factors such as convenience, services offered, and the overall customer experience are paramount. The Sunoco gas station at 2667 Westfield Street possesses the inherent advantage of a strategic location, making it geographically convenient for many locals. Situated on a main road, it offers easy access for refueling during daily commutes, errands, or travels within and beyond West Springfield. Its presence provides a readily available option for fuel and basic convenience store items, which are essential for the daily needs of drivers.

In terms of services offered, the station typically provides the standard range expected from a Sunoco. This includes various grades of gasoline to meet different vehicle requirements, along with a convenience store that usually stocks beverages, snacks, and some automotive essentials. The presence of an ATM and restroom facilities further contributes to its potential as a convenient stop for a variety of immediate needs, aiming to streamline quick stops for busy individuals in the community. This broad offering of fundamental services aligns with the general expectations that locals have for a functioning gas station.

However, it is crucial to address the customer experience as detailed in the provided reviews, as this directly impacts the station's overall suitability for locals. The reviews highlight severe concerns regarding interactions with an employee. One account describes highly aggressive behavior, including yelling, racial slurs, feeling threatened, and threats of calling the police, stemming from an attempt to check tire snow blocks. Another review details an unwelcoming and rude encounter, where a customer was told to "get lost" for checking oil and lightly cleaning side mirrors, despite planning to purchase gas. These reported incidents are significant as they directly contradict the expectation of a safe, respectful, and helpful environment that locals seek from their neighborhood businesses.

While the physical location and the typical range of services are present, the documented negative customer interactions introduce considerable reservations about the station's overall suitability. For a business to be truly suitable for locals, it must not only provide necessary services but also foster a welcoming and respectful atmosphere. The experiences reported suggest that this location, at least in these instances, has failed to meet basic standards of customer service and safety, leading to feelings of being threatened and unwelcomed. For many residents, the peace of mind and respectful treatment during routine stops are as important as the services themselves.

Therefore, while the Sunoco at 2667 Westfield Street offers the basic utility of a gas station due to its location and typical services, prospective customers in West Springfield should be aware of the reported serious concerns regarding customer interactions. The suitability for locals, in this context, becomes a nuanced decision that weighs convenience against the significant reported negative experiences.

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Sunoco Customer Reviews

Snowing outside went there just to check my tires ! White guy with blue eyes told me to leave said that’s not what this for ! As I was getting in my car he stormed at me like he was going to rush at me ! Proceeded to yell called me racial slurs ! Then said he was gonna call the cops and was going to have arrest! Just for making sure I had no snow blocks on tires! I feel very threatened! Worst situation on my life ! Wouldn’t have did that if I had a man with me or was bigger than I am he literally rushed at me do not go here

Feb 06, 2025 · Nana Deshae

Just stopped by this station to check my oil ,clean windshields and get gas. Attendant came out and said getting gas in a not so friendly manner. I decided right then ,No. I'll go someplace down the road. He told me to get lost and that he has never seen me here before and does not want me here and windshield wash is NOT FREE. (I only did my side mirrors and headlights) As someone who for many years was an employee of Sunoco, His attitude toward me shocked me. This behavior does not sit well with me. I feel this station should be avoided.

Nov 12, 2023 · Philip Owen

My 1st time getting gas here.Price was a couple of cents cheaper than the other stations in the area .Plenty of pumps. Also a car wash, will go there again , when i'm in that area.

May 20, 2019 · Whip City Wrencher

The gas prices are decent, however the employees at the car wash are very RUDE!

Feb 08, 2017 · Matt S.

No line

Nov 02, 2024 · Scott Maroon