Big Y Express

Big Y Express ico

(25 reviews)

Nearby Gas StationsConnecticutCapitol Planning RegionManchesterRobertsonTolland Turnpike

Capitol Planning Region . Connecticut

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 860-512-2589
  • www.bigy.com
  • 176 Tolland Turnpike, Manchester, CT 06042, USA

Operating Hours

Monday 5:00 AM - 10:00 PM
Tuesday 5:00 AM - 10:00 PM
Wednesday 5:00 AM - 10:00 PM
Thursday 5:00 AM - 10:00 PM
Friday 5:00 AM - 10:00 PM
Saturday 5:00 AM - 10:00 PM
Sunday 5:00 AM - 10:00 PM

Big Y Express Introduce

For residents of Manchester, Connecticut, and those traveling through this vibrant town, a reliable gas station is more than just a place to fill up; it’s an integral part of daily life. From grabbing a morning coffee on the commute to picking up a forgotten essential, convenience is key. In Manchester, Big Y Express stands out as a familiar and often preferred stop, particularly for those who appreciate excellent customer service and the benefits of a robust loyalty program. This article will provide a clear, engaging, and informative overview of this specific Big Y Express location, highlighting its services, accessibility, and why it's a suitable choice for locals in Connecticut.

Introduction / Overview

Big Y Express, located at 176 Tolland Turnpike, Manchester, CT 06042, USA, is an extension of the well-known Big Y Foods supermarket chain, a major independently owned and operated grocery retailer in New England. This connection means that Big Y Express locations often integrate seamlessly with the larger Big Y ecosystem, especially concerning their popular myBigY Rewards program. These gas and convenience store locations are designed to provide quick and efficient service, catering to customers on the go.

Customer experiences at this Manchester Big Y Express highlight both its strengths and a minor point of inconvenience. A standout review praises the exceptional honesty and "above and beyond" effort of two associates who returned a lost ID and debit card, underscoring a strong commitment to customer care and integrity. This level of service is a significant differentiator. However, another review pointed out a practical issue for cash-paying customers: the lack of numbers on the pumps, making it difficult to walk in and specify a pump for payment without a card. This suggests that while convenient for card users, it might pose a slight challenge for those preferring to pay with cash. Overall, Big Y Express positions itself as a reliable and customer-friendly option for fueling and quick convenience needs in Manchester.

Location and Accessibility

The Big Y Express at 176 Tolland Turnpike, Manchester, CT 06042, USA, boasts a highly accessible and convenient location for a broad spectrum of drivers in Connecticut. Tolland Turnpike is a significant roadway in Manchester, ensuring easy visibility and straightforward access.

  • For Manchester Residents: The station is well-situated for quick and easy access from various residential areas within Manchester, making it a natural choice for routine fuel-ups and daily convenience store visits.
  • For Commuters: Its position on Tolland Turnpike, a route that connects to other major roads and potentially to highways like I-84, makes it an ideal stop for those commuting through Manchester, providing a quick in-and-out experience during busy travel times.
  • Proximity to Big Y Supermarket: Being a Big Y Express, it's often located near or in conjunction with a larger Big Y supermarket, offering the added convenience of combining grocery shopping with fueling needs for myBigY Rewards members.
  • Operating Hours: The station is typically open from 5:00 AM to 10:00 PM, providing extended hours for early morning commuters and late-evening travelers.

The design and location aim to minimize inconvenience, although the feedback regarding pump numbering suggests that payment preference might slightly impact the ease of transaction for some users. However, for the majority using card payments, the location offers seamless access.

Services Offered

Big Y Express locations, including the one in Manchester, are designed to provide comprehensive services focused on fuel and convenience store offerings, often leveraging their connection to the Big Y supermarket brand.

  • Gasoline Sales: The station offers various grades of gasoline, typically including 87, 89, and 93 octane fuel.
    • Diesel Fuel: Diesel is also available at the pumps, catering to a wider range of vehicles.
    • Multiple Pumping Positions: Big Y Express locations often feature 8 to 12 pumping positions, designed for efficiency and to reduce wait times.
  • Convenience Store: A well-stocked convenience store offers a variety of grab-and-go options:
    • Wide Awake Bean-to-Cup Coffee: Big Y's signature fresh coffee, available for a quick energy boost.
    • Grab-and-Go Food Options: Assortments of prepared foods such as breakfast sandwiches, subs, wraps, and salads for quick meals.
    • Snacks and Beverages: A standard selection of chips, candies, cold drinks, milk, and other popular convenience items.
    • Ice: Available for coolers.
    • Lottery Tickets: For those looking to try their luck.
  • Free Air Pumps: A valuable amenity, allowing customers to quickly and easily fill their tires without needing a separate stop or paying for air.
  • Car Wash: Many Big Y Express locations also feature car wash facilities, offering an additional service for vehicle care. (Availability at this specific Manchester location should be verified on-site.)
  • Propane: Often available for purchase, catering to grilling and other propane-powered needs.
Features / Highlights

Big Y Express in Manchester stands out with several key features and operational highlights that aim to enhance the customer experience:

  • Exceptional Customer Service: As evidenced by the review of found lost items, the staff are highly commended for their honesty, kindness, and willingness to go "above and beyond." This focus on genuine customer care is a significant highlight.
  • myBigY Rewards Fuel Savings: This is a major draw. Customers can earn cents-per-gallon savings at Big Y Express locations simply by being a myBigY Rewards member and shopping at Big Y supermarkets. These savings are stackable and can lead to significant discounts on fuel.
  • Convenient & Fast Fueling: With multiple modern pumping positions (often 8 or more) and designed for quick transactions, drivers can fuel up and be on their way efficiently.
  • Quality Grab-and-Go Options: The convenience store provides a good selection of fresh and prepared foods, making it a convenient stop for quick meals or snacks.
  • Free Air Pumps: A thoughtful amenity that adds practical value for all drivers, allowing for tire maintenance without extra cost.
  • Integrated Loyalty Program: The seamless integration with the myBigY Rewards program allows customers to earn points on all Big Y purchases (grocery and fuel) and redeem them for either grocery savings or fuel discounts, maximizing value.
Promotions or Special Offers

Big Y Express, particularly through the overarching myBigY Rewards program, offers a variety of ongoing promotions and special offers that are highly beneficial for frequent shoppers and drivers in Connecticut:

  • myBigY Rewards Fuel Savings: This is the flagship promotion. Members earn 1 myRewards point for every dollar spent at any Big Y Supermarket or Big Y Express Fresh Market. Points can be redeemed for:
    • 10¢ off per gallon of gas: For every 100 points, members can save 10¢ per gallon, up to $1.50 per gallon maximum savings per transaction (limit 25 gallons per fill-up). These savings are redeemable at any Big Y Express fuel & convenience location.
    • Stackable Rewards: Customers earn savings every time they shop at Big Y, and these fuel savings can be combined, potentially leading to very significant discounts.
  • Grocery Savings and Free Products: While primarily a fuel station, the myBigY Rewards program allows points to also be redeemed for grocery savings ($1 off for every 100 points) or free products, providing flexibility for how customers want to save.
  • Digital Coupons and Personalized Offers: myBigY members get access to special offers and digital coupons that can be loaded to their account and used at both Big Y supermarkets and Big Y Express locations, further enhancing savings.
  • Fleet Fuel Program: For small business owners in Connecticut, Big Y Express offers a "Fleet Fuel" program, providing 10 cents per gallon savings on gas and diesel for their entire fleet, with additional monthly rebates for high-volume customers.

Customers are encouraged to download the myBigY app or visit bigy.com to manage their rewards, load savings, and view current promotions.

Contact Information

For direct inquiries, questions about services, or to provide feedback, here is the contact information for Big Y Express in Manchester:

  • Address: 176 Tolland Turnpike, Manchester, CT 06042, USA
  • Phone: (860) 512-2589
  • Mobile Phone: +1 860-512-2589 (This appears to be the same main line, providing convenience for mobile users.)
  • Hours: 5:00 AM - 10:00 PM daily.

Given the positive feedback on employee helpfulness, direct contact should provide a positive and efficient experience.

Conclusion: Why this place is suitable for locals

For residents of Manchester and throughout Connecticut, Big Y Express at 176 Tolland Turnpike presents itself as a highly suitable and beneficial stop for their fueling and convenience needs. In a state where daily commutes and errands are common, having a reliable, clean, and customer-focused gas station is paramount.

The most compelling aspect of this Big Y Express location is its seamless integration with the broader Big Y brand, particularly through the powerful myBigY Rewards program. The ability to earn significant fuel savings simply by doing your regular grocery shopping at Big Y supermarkets offers unparalleled value, making this station an economically smart choice for many Connecticut households.

Beyond the financial incentives, the consistently praised customer service, exemplified by the honest and proactive employees, creates a trustworthy and pleasant environment. The convenience of multiple pumps, competitive fuel types (including diesel), useful amenities like free air pumps, and a well-stocked grab-and-go convenience store further solidify its position as a top choice. While the minor inconvenience of pump numbering for cash payments is noted, it is largely outweighed by the overall benefits. For Connecticut locals seeking a dependable, value-driven, and customer-centric gas station experience, Big Y Express in Manchester truly delivers.

Big Y Express Photos

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Big Y Express Location

Big Y Express Customer Reviews

Received a call early this morning to tell me that they had my ID and debit card. Two associates from different shifts had gone above and beyond to notify me that it had been found. I was so grateful and can’t say enough about these kind honest employees. I visit this store regularly and will definitely continue to do so.

Oct 01, 2022 · Colleen Fish

They don't have numbers on the pumps so you can't even walk in to pay with cash. Bit of an inconvience if you don't have your card on you. Had to drive to the Shell across the street instead

Apr 21, 2024 · Cesar Vadi

I am a frequent customer to this establishment and I have not meet one employee so far that does not try to go ourt of there way to accommodate us. I mostly see the morning crew and Carl and Andrew both are great people . Thank you for always being so kind.

Sep 17, 2023 · Nick Charles

Stopped here late at night for fuel. Filled up and decided to use the restroom. I was a little worried about using the restroom this late at night, but I have to say this was the cleanest restroom I visited on this trip.

Aug 14, 2023 · MR

Manchester, CT My car would not start after filling my tank on Sunday, Feb. 16. The attendents were extremely helpful and nice. A big thank you to Chrisine and the other employee (I do not remeber her name, I appologize). They took the stress out of the situation. Thank you again.

Feb 16, 2020 · Carol Marion