Shell Car Wash

For those looking for a "Car Wash Near Me" in Rancho Cucamonga, Shell Car Wash is located at 8118 Masi Dr, Rancho Cucamonga, CA 91730, USA. You can contact them at (909) 941-4400 or +1 909-941-4400.

Shell Car Wash offers an automated car wash service. Customer reviews overwhelmingly indicate significant dissatisfaction with the quality of the wash and the customer service.

One customer reported a highly negative experience with the wash quality and the cashier's behavior, stating, "Car wash only ran the water with some soap, and only the side brushes went off. At most, it was a 45 sec visit. My car came out not even half clean. When I went in to talk the cashier about it, he acted as if I didn't know what I was talking about and kept changing his explanation as to why the machine didn't work correctly. Basically him saying it was my fault/I did something wrong. When I asked if there was a number I could call for help since he wasn't being much of one, he told me there was no number to call and nothing I could do as they don't give refunds. Horrible service all around. Just get your gas and leave, though you might be scammed out of that too." This review highlights concerns about the ineffectiveness of the wash, the poor customer service, and the lack of a refund policy.

Another customer reported long wait times, stating, "4 cars ahead of me, sat in line for 20min urea and the line did not move at all. Took too long. Not sure how much it cost, I got out of line and left. Easy parking lot to get in and out of but not worth the wait." This review highlights concerns about the long wait times and the lack of efficiency.

These reviews indicate significant concerns about the quality and customer service at Shell Car Wash. Customers have consistently reported poor wash quality, ineffective cleaning, long wait times, and poor customer service.

Therefore, Shell Car Wash is strongly discouraged. Potential customers should be aware of the high risk of poor service and ineffective cleaning. The consistent pattern of negative reviews suggests that these are not isolated incidents. It is highly advised to seek alternative car wash options in the area.