CJ'S Express Car Wash, Fair Lawn NJ

June 24th, 2024, After entering the car wash, my windshield cracked after the brush contacted the windscreen. The car wash manager informed me that I had to complete an incident report and that the corporate office would contact me. However, I have not heard from anyone. July 12th 2024. I just wanted to follow up on your response. I want to clarify that I have not been contacted by anyone. I have called the car wash multiple times and was instructed to email the provided address. The lack of a customer service phone number in the incident report demonstrates the need for better customer support. Please provide the images demonstrating that the windshield had a crack before entering the car wash tunnel. The video I have does not show the crack at all. (I am attaching a new video as evidence).

Jul 12, 2024 · Michal Kicior

Worst $20 exterior only car wash I ever got! Rims look worse than when I went in. No tire dressing, and the guys at the end said that I was done faster than I got back from the tip jar, about two feet away. I drove to the shop rite, and when I parked, there was still soap or wax foam all over the car. Don’t know who gives them 5 stars, thank god for relatives!

Jun 02, 2024 · Daniel Shea

This “car wash” dumped copious amounts of wax on my car and hardly rinsed it. The conveyor belt was moving very quickly, presumably to get more cars in and out of this place in the name of PROFITS. My car was “dried” and I was waved goodbye. I then spent a half hour drying it and removing leftover wax from the body. The wheels were especially DIRTY, even after spending $18 on the “lava” package. If anything, I was left to clean up the eruption of wax that splattered all over my car. If you care about good service and a clean car, DO NOT WASH YOUR CAR HERE.

Jan 27, 2024 · ian moran

I've been a monthly member at this car wash for over a year, and at around $33/month for unlimited washes, it's a solid deal. The facility includes free vacuums, available both in the entrance lot and alongside the building, making it easy to clean your car inside and out. The wash itself is standard but effective, with optional upgrades like undercarriage treatment, an enhanced exterior wash, and tire shine for an extra fee. This location, part of a network of 10 across Bergen, Passaic, Hudson, and Middlesex counties, offers an "Express Exterior Wash" along with the complimentary vacuums. Staff members are on-site to assist with drying before you leave, which is a nice touch. Weekends tend to get busy, so timing your visit wisely can save you from long lines. If you're looking for a convenient and reliable car wash in the area, this is a great option!

Mar 10, 2025 · Christina Fusco

Wow what a great car wash . Even though lines get super long and very busy the staff knows how to keep it smooth . Manager very helpful explained the perks of monthly membership . Highly recommend .

May 10, 2025 · Arch Appeal