The Ultimate Guide to Towing Services: When and How to Call for Help

Published on Mar 19, 2025
The Ultimate Guide to Towing Services: When and How to Call for Help

Everything You Need to Know About Using Towing Services

Breaking down on the road is something no driver ever wants to experience, but it happens more often than you’d think. I’ve had my fair share of car troubles, and I still remember the first time I had to call for a tow truck. It was late at night, my car had completely stalled on a deserted road, and I had no idea what to do. Luckily, I found a reliable towing service that got me out of that stressful situation safely. Since then, I’ve learned a lot about towing services, and I want to share my knowledge to help others who may find themselves in a similar position.

United Towing Service Inc.
united towing
United Towing Service Inc.

26170 Adams Ave, Murrieta, CA 92562, USA

1. When Should You Call for a Towing Service?

There are many situations where calling a tow truck is the best—or only—option. I’ve learned to recognize the signs that indicate when towing is necessary. Here are some common scenarios where professional towing services can help:

  • Engine Failure: If your engine suddenly stops working and you can’t restart your car, calling a tow truck is the safest option.
  • Flat Tires: A single flat tire can often be changed with a spare, but if you experience multiple flats or don’t have the tools, a tow truck can transport your vehicle to a repair shop.
  • Overheating: If your engine overheats and you see steam coming from under the hood, it’s best to pull over immediately and call for assistance.
  • Accidents: If your vehicle is damaged in an accident and is unsafe to drive, a towing service can transport it to a repair shop or another safe location.
  • Battery Failure: If your car won’t start due to a dead battery and jump-starting isn’t an option, a tow truck can take your vehicle to a mechanic.
  • Stuck in a Ditch, Mud, or Snow: If your car is stuck and you can’t get out, towing services have the right equipment to safely remove your vehicle.

2. Different Types of Towing Services

Before I needed a tow for the first time, I had no idea that there were different types of towing services. Knowing which type of towing is best for your situation can save time and money. Here are the most common towing options:

Pick Your Part - Help Yourself
pick your part help yourself
Pick Your Part - Help Yourself

1232 Blinn Ave, Wilmington, CA 90744, USA

Flatbed Towing

This is the safest method for towing a vehicle. The car is placed entirely on a flatbed truck, preventing wear and tear during transport. I’ve used flatbed towing when my car had transmission issues, and it was a smooth and damage-free experience.

Wheel-Lift Towing

In this method, the tow truck lifts either the front or rear wheels of the car while the other set remains on the road. It’s a cost-effective solution but not as safe as flatbed towing, especially for long-distance transport.

Dolly Towing

A tow dolly lifts the front two wheels of a car, allowing it to be pulled by another vehicle. It’s commonly used for lightweight cars but may not be ideal for all vehicles.

Heavy-Duty Towing

For larger vehicles like buses, RVs, or trucks, heavy-duty towing services are required. These tow trucks have powerful lifting capabilities to handle oversized vehicles.

3. How to Choose a Reliable Towing Service

Not all towing companies provide the same level of service. I’ve had both good and bad experiences, and I’ve learned how to spot a reliable towing service. Here are some tips to help you choose the best option:

Check for 24/7 Availability

Breakdowns and accidents don’t always happen during business hours. A good towing service should be available 24/7 to assist you whenever you need help.

Look for a Licensed and Insured Company

Before calling a tow truck, make sure the company is licensed and insured. This protects your vehicle in case of any damage during towing.

Read Customer Reviews

Online reviews can give you an idea of the company’s reputation. Look for a towing service with positive feedback and satisfied customers.

Ask About Pricing and Fees

Hidden fees can be a nasty surprise. Before agreeing to a tow, ask about the total cost, including mileage, additional services, and potential extra charges.

Check the Response Time

When your car breaks down, you don’t want to wait for hours. A good towing company should provide a reasonable estimate for arrival time and stick to it.

4. What to Do While Waiting for a Tow Truck

If you ever find yourself stuck on the side of the road, there are a few important steps to take while waiting for help:

  • Stay Safe: If possible, move your car to the shoulder or a safe location. Turn on your hazard lights to alert other drivers.
  • Call the Towing Service: Provide clear details about your location and vehicle condition so they can send the right assistance.
  • Stay Inside the Vehicle: If you’re in a high-traffic area, stay inside your car to avoid any potential danger.
  • Gather Your Belongings: Before your vehicle is towed, collect important items like your wallet, phone, and any valuables inside the car.

Having a reliable towing service on hand can make all the difference when unexpected car troubles arise. Whether it’s an emergency breakdown or just a simple roadside assistance need, knowing when and how to call for help is essential. If you’re looking for the best towing services, visit Rescue & Towing to find trusted professionals in your area who can get you back on the road safely.

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