Your Family Auto Center

I have used this station for over 6 years. Everyone is friendly and accommodating to schedule an appointment for service. I live nearby and have even been driven home so I did not have to sit there for long.

Dec 04, 2024 · Teresa Shanes

Extremely knowledgeable and very friendly. Doesn't stop until the problem is resolved. His prices are very fair also. I never felt like I was being taken advantage of.

Sep 22, 2024 · David Couleas

I needed a simple carco inspection. He was completely rude as soon as I walked in for no reason. I still gave a tip because I was raised with manners. I will never use this place again for gas or for any type of service.

Mar 05, 2021 · M K

Crooks Crooks Crooks!! STAY AWAY FROM THIS SHOP! The owner Curt has a dishonest, unprofessional, vulgar and nasty mechanic there! Curt is the same way. I took my car there because it broke down, they said you need a new battery and fuel pump. So I said I'll bring the parts and they only charged me for the labor. On the way home, my car broke down again!! It was towed to the nearest shop, who stated the fuel pump was defective and he asked if it was used. I said no, it's brand new, and was just installed at a different shop that I was driving home from. Long story short, the shady mechanic at family auto NEVER PUT IN MY NEW FUEL PUMP!! He put his own defective pump in instead and never told me. I only found out AFTER trying to exchange the defective pump where I purchased it, and was told they dont sell that kind of pump!! I called family auto and Wilber admitted to switching the parts. He said, it's not his problem because I left when the car was running! He told me to come get my original fuel pump, cursed at me and hung up on me. I had to pay the new mechanic $180 bucks to install the new pump! I have the shady mechanic at Family Auto admitting to fraud ON VIDEO!! So, I will definetly be taking him to court and will be filing my paperwork Monday morning! I gave the owner a chance to make things right and at least pay me for the cost to have the new pump installed (180), he just called me names and hung up on me! See you in court! I wouldn't want this to happen to another person. FRAUD!! Beware of this place! Just look at the other reviews!

Aug 17, 2018 · Josephine

They should change the name to Rude Auto or Filthy Auto. The owner tall guy is a cursing machine. Definitely the type to bully you around to those that don't know much about automobiles. Judging by his lack of character, seems like by these reviews I'm not the only one who feels this way. Stay far away, you have been warned. The only reason it even got 2 stars is one who pumps the gas/works the cash register (short guy) is honest and professional

Jul 13, 2019 · RP