Young's Paint & Body Shop

Young's Paint & Body Shop ico

(200 reviews)

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleSouth ViewGillespie Street

Cumberland County . North Carolina

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  • Reviews

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Young's Paint & Body Shop Introduce

Welcome to Young's Paint & Body Shop, your dedicated Auto Repair Station located at 3609 Gillespie St, Fayetteville, NC 28306, USA. While our name highlights our expertise in paint and body work, we function as a comprehensive Auto Repair Station specializing in collision repair and ensuring your vehicle is restored to its pre-accident condition, both aesthetically and structurally. Based on recent customer experiences, we pride ourselves on our transparent communication, attention to detail, and commitment to delivering high-quality results, making us a trusted choice for auto body needs in the Fayetteville community.

Although specific details about the shop's environment aren't extensively described online, the positive experiences shared by customers offer valuable insights into our operational approach. The fact that the owner's brother made a customer's husband "feel at ease" upon entering suggests a welcoming and approachable atmosphere. The thorough assessment of damage and clear explanation of the repair process indicate a professional and communicative environment where customers are kept informed. While the repair process for one customer's vehicle took longer than initially anticipated due to unforeseen challenges, the transparency maintained throughout the process fostered confidence. This suggests an environment where honesty and open communication are prioritized, even when unexpected issues arise. The meticulous attention to detail, such as noticing and fixing a loose front bumper at no extra charge, further points to a service-oriented environment where customer care is paramount.

As a specialized Auto Repair Station focusing on paint and body work, Young's Paint & Body Shop offers a range of services to address damage resulting from accidents and other cosmetic or structural issues. Our core services and features, as highlighted by customer experiences, include:

  • Comprehensive Collision Repair: We handle all aspects of collision repair, from initial damage assessment to final restoration. Our team is equipped to address both cosmetic and structural damage, ensuring your vehicle is safe and looks its best.
  • Expert Body Work: This includes repairing and replacing damaged body panels, addressing dents, and ensuring proper alignment to restore your vehicle's structural integrity and appearance.
  • Professional Painting Services: Achieving a flawless paint match is a critical part of collision repair. We utilize quality paints and skilled technicians to ensure a seamless finish that matches your vehicle's original color, even when requiring multiple attempts to get it perfect.
  • Dent Repair: From minor dents to more significant damage, our technicians are skilled in various dent removal techniques to restore your vehicle's smooth finish.
  • Bumper Repair and Replacement: Whether your bumper has scratches, cracks, or more significant damage, we offer repair and replacement services to restore its appearance and protective function.
  • Frame Inspection and Repair: For vehicles involved in more severe accidents, we can inspect and repair frame damage to ensure the structural integrity and safety of your vehicle.
  • Attention to Detail: As evidenced by the proactive fixing of a loose front bumper at no extra cost, we pay close attention to the overall condition of your vehicle and address any additional issues we may find.
  • Transparent Communication: We believe in keeping our customers informed throughout the repair process, explaining the work needed and any challenges that may arise.

The features that distinguish Young's Paint & Body Shop are evident in the detailed account provided by a satisfied customer. The positive initial consultation instilled confidence from the outset. The open communication and transparency maintained throughout the repair process, even when delays occurred due to unforeseen issues like mismatched paint, demonstrate a commitment to honesty and customer trust. The willingness to go above and beyond by addressing an unrelated issue (the loose front bumper) at no extra charge showcases exceptional customer care and integrity.

While the repairs for one customer took longer than initially expected due to challenges in sourcing parts and achieving the perfect paint match, the ultimate outcome was a testament to the shop's dedication to quality. The flawless paint match and the perfect functionality of the repaired doors highlight the team's commitment to delivering excellent results, even when faced with obstacles.

The positive feedback regarding the smooth process and efficient, helpful staff from another customer further reinforces the positive aspects of the service provided at Young's Paint & Body Shop.

Currently, there is no specific promotional information mentioned in the provided reviews. However, the commitment to quality work, transparent communication, attention to detail, and exceptional customer care can be considered the core values and ongoing promise of Young's Paint & Body Shop to the Fayetteville community. For any potential specials or promotions, local users are encouraged to contact Young's Paint & Body Shop directly at (910) 922-9249 or +1 910-922-9249.

In conclusion, Young's Paint & Body Shop in Fayetteville, NC, stands out as a reliable Auto Repair Station specializing in collision repair and body work. Our commitment to transparent communication, attention to detail, and delivering high-quality results, even when facing challenges, ensures customer satisfaction. The positive experiences shared by our customers highlight our dedication to providing excellent service and restoring vehicles to their pre-accident condition with precision and care. For residents of Fayetteville needing expert collision repair and body work, Young's Paint & Body Shop is a trusted local choice.

Young's Paint & Body Shop Photos

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Young's Paint & Body Shop Location

Young's Paint & Body Shop Customer Reviews

My son recently had the unfortunate experience of being involved in a hit-and-run accident that left both passenger doors of his Chevy Tahoe severely damaged. My husband located Young’s Auto Repair and Body Shop online after reading some of the reviews. Although most of the reviews were favorable, a few concerned us. Since our son’s vehicle was a bit older, and the initial consultation with Harold was positive, we decided to give it a chance. From the moment my husband walked into the shop, Harold’s brother made him feel at ease. He took the time to thoroughly assess the damage and explained the repair process in a way that was easy to understand. Our son is a college student, so we dropped the vehicle off right before the Christmas holidays in December 2024. We knew Harold and his team probably wouldn’t get around to working on the vehicle right away due to the holidays and we were okay with it. We explained that our son was to return to college in mid-January 2025 and that he needed that car by then. Their transparency and attention to detail gave us complete confidence in their work. The closer we got to mid-January 2025, my husband started checking in with Harold on the progress of the vehicle. They had issues locating a suitable replacement door for the vehicle. When they finally found one, it was worse than our original door damage. So they decided to repair the damaged door; which took additional time. Once the door was repaired and they began the painting process, they realized the color was off. They had to reorder the paint and restart the paint process, which took even more time. Also, while inspecting the Tahoe, they also noticed that the front bumper was loose and needed new clips to secure it properly. Without hesitation, they took care of it at no extra charge! This level of care and integrity is rare and showed us how much they value their customers. Although the repairs took longer than anticipated, we are satisfied with the results. Both passenger doors looked great, you’d never know they had been damaged! The paint match was flawless, and the doors functioned perfectly. Even the front bumper is as solid as the day we bought the car. Harold and his team took pride in their work and in the end deliver great results. David & Daphne W

Feb 09, 2025 · Daphne

Thank you Mr. Young for taking care of my vehicle needs. The process was smooth and the staff were so efficient and helpful. Hopefully I will not be needing more work 😅 but I will not hesitate to come back to you if needed.

Apr 11, 2025 · Keyana J

If I had to highly recommend a mechanic that will help you when your insurance company (USAA) are doing everything but fix your car, Young’s Paint & Body Shop is the one to go to. I had a run-in with a deer early November. My insurance company did everything but assess or fix my car, for weeks. When I decided to have my attorney deal with it, everything seemed to shut down and go silent on their end. I reach my breaking point in January. February I called around and no one would fix my car unless the insurance was paying for it (I decided to fix it out of pocket). When I called Young’s I braced for the no. He gave me a reasonable price and found the needed parts without breaking my pockets. Not only did Mr Young and his crew fix my car to the point it runs better than it did before, they fixed my belief that no matter how bad my situation looked or felt, there are still people out there who actually have integrity. Thank you Young’s Paint & Body Shop! ❤️

Apr 09, 2025 · Kalila Al-Talibah Lewis

I am extremely pleased with the paint and body work they did to my car. They did everything in a sufficient time. It looks amazing and it was fairly priced. Highly recommend them! 👌

May 21, 2025 · Chelsey

I wish Zero Stars was an option. This was the absolute worst experience I've ever had. The amount of disrespect and manipulation was mind blowing. Mr. Young charged me a $1000 deposit, kept my vehicle for a year and a half, further damaged it as you can see where he cut into it from the photos, and never finished the job. Each time I would call about the vehicle he cited he just needed two more weeks to get it done. I finally gave up and went to get my vehicle back. He refused to give me my deposit back, stating he gave me three doors from another vehicle that he got for free from his uncle and that was worth the thousand deposit. This man is a liar and should be ashamed of himself.

Jul 01, 2024 · A R