Xtreme Auto Body and Paint LLC

Welcome, Bengaluru residents! If you're looking for reliable auto repair services while traveling or have connections in Philadelphia, Pennsylvania, allow us to introduce you to Xtreme Auto Body and Paint LLC. Situated at 4925 Princeton Ave, Philadelphia, PA 19135, USA, this establishment operates within the "Auto Repair Stations" category, offering a range of services to keep your vehicles in top condition. You can reach them at (215) 676-2660 or their mobile number, +1 215-676-2660.

Based on available information, including direct customer feedback, Xtreme Auto Body and Paint LLC presents a mixed picture. One long-term customer speaks positively about their experiences with "Artie and his guys," noting their honesty and good service on two separate occasions when the shop was located on Bustleton Ave. This customer appreciated their straightforward approach when dealing with both insurance claims and out-of-pocket expenses, highlighting a positive experience with a Lexus repair after an accident. This individual explicitly states their intention to continue using their services even after the move to Princeton Ave, valuing the transparency they received.

However, another customer recounts a significantly negative experience. This review details a situation where the vehicle was towed to Xtreme Auto Body and Paint LLC while the customer was on vacation. The reviewer describes the subsequent repair work as "shoddy at best," necessitating a visit to their regular mechanic upon returning home. This follow-up inspection allegedly revealed a missed broken engine mount clip. Furthermore, almost a year later, the customer reported issues with their brakes, leading to the discovery of incorrectly sized rotors being installed. This reviewer expresses feeling "taken advantage of" and voices safety concerns regarding the vehicle's condition due to the perceived poor quality of workmanship. They also mention contacting their insurance agent, who reportedly could only assist with the reimbursement for the incorrect rotor part, and express dissatisfaction with the lack of follow-up from the shop to rectify the situation. This customer's account paints a starkly different picture, alleging minimal work done for insurance money and a disregard for proper repair procedures.

Considering these contrasting experiences, it's crucial for potential customers to weigh these perspectives carefully. The positive review suggests a history of honest and reliable service, at least under previous circumstances and potentially with specific individuals within the team. This positive feedback emphasizes clear communication and a willingness to work with different payment methods, including insurance.

On the other hand, the negative review raises serious concerns about the quality of workmanship, attention to detail, and potentially, customer service follow-up. The allegations of missed critical repairs and the installation of incorrect parts raise red flags regarding the competency and thoroughness of the service provided in at least one instance. The customer's feeling of being taken advantage of while stranded and the subsequent safety concerns are particularly troubling aspects of this account.

As an objective introduction based on the available information, it's impossible to definitively categorize Xtreme Auto Body and Paint LLC as consistently excellent or consistently poor. The truth likely lies somewhere in between, with the possibility of varying service quality depending on the specific job, personnel involved, or other factors. The significant discrepancy between the two reviews highlights the importance of thorough communication, clear expectations, and potentially, seeking multiple opinions when it comes to auto repairs, especially when dealing with unfamiliar service providers.

For local users in Philadelphia considering Xtreme Auto Body and Paint LLC, we recommend a cautious approach. It might be beneficial to seek additional recent reviews or testimonials to gain a broader understanding of their current service quality and customer satisfaction levels at their Princeton Ave location. When contacting them, clearly articulate your repair needs, ask detailed questions about their processes and warranties, and if possible, request to see examples of their previous work, especially if you require specialized services like collision repair or custom paint jobs, which their name suggests they offer ("Xtreme Auto Body and Paint").

The name itself implies expertise in both bodywork and painting. Auto body repair typically involves fixing damage to a vehicle's structure, often resulting from accidents. This can include dent removal, panel replacement, and frame straightening. Paint services range from matching existing paint for repairs to complete vehicle repainting for cosmetic purposes. A reputable auto body and paint shop should have skilled technicians, appropriate equipment, and a commitment to restoring vehicles to their pre-accident condition or delivering high-quality custom paint finishes.

Given the limited information about the shop's environment, we cannot provide a detailed description. However, a well-functioning auto repair station generally has a clean and organized workspace, appropriate tools and equipment for the services offered, and a customer reception area for consultations and paperwork. The presence of certified mechanics and adherence to industry standards are also important indicators of a professional establishment.

Regarding promotional information, none was explicitly provided in the given data. Therefore, we cannot comment on any current offers or discounts they might be running. It would be advisable to inquire directly with Xtreme Auto Body and Paint LLC about any ongoing promotions when you contact them.

In conclusion, Xtreme Auto Body and Paint LLC is an auto repair station located in Philadelphia, offering auto body and paint services. While one customer review praises their honesty and service, another recounts a very negative experience with shoddy workmanship and potential overcharging. We encourage local users to consider both perspectives and conduct further research before entrusting their vehicle repairs to this establishment. Remember to always communicate your needs clearly and seek clarification on any concerns you may have with any auto repair service provider.