WorldPac

WorldPac, situated at 2628 E Lone Mountain Rd, North Las Vegas, NV 89081, USA, is a prominent and well-established entity operating within the "Auto Repair Stations" platform category, though its primary function is as a wholesale auto parts distributor. It serves professional independent service centers, providing them with the necessary components to perform repairs and maintenance. WorldPac can be reached at their main phone number: (800) 888-9982, which also serves as their mobile phone contact. While local users might not directly purchase parts for personal use at this specific branch, its existence is crucial for the automotive repair ecosystem in North Las Vegas, enabling local repair shops to efficiently source high-quality parts for their customers.

As a wholesale distribution center, the WorldPac facility in North Las Vegas is designed for efficient inventory management, storage, and distribution of a vast array of automotive parts. The environment would typically consist of large warehouses, organized shelving systems, and dedicated loading/unloading docks to facilitate the rapid movement of goods. While the specific aesthetic details of the North Las Vegas branch are not provided, it is characteristic of WorldPac's operations to maintain clean, organized, and technologically advanced facilities to support their extensive inventory and delivery network. The strategic location of their facilities, including the one in North Las Vegas, is chosen to ensure timely delivery to their professional customers, optimizing logistics for the automotive repair industry. This efficient environment directly contributes to the ability of local auto repair stations to provide prompt service to vehicle owners.

WorldPac is a leading wholesale distributor specializing in original equipment (OE) and quality aftermarket automotive replacement parts. Their comprehensive product offering is immense, encompassing over 110,000 products for more than 40 import and domestic vehicle carlines, representing over 7 million total vehicle applications. This vast inventory makes WorldPac a critical resource for professional independent service centers seeking a wide range of parts for various makes and models.

The goods they sell include virtually every component required for vehicle repair and maintenance. This includes, but is not limited to:

• AC & Heating Components: Blower motors, compressors, condensers, evaporators, heater cores, and hoses.
• Brake System Parts: ABS sensors, boosters, brake fluid, brake pads, rotors, calipers, and master cylinders.
• Clutch Components: Clutch cables and clutch kits.
• Cooling System Parts: Antifreeze/coolant, belts, expansion tanks, fan clutches, radiators, and water pumps.
• Electrical & Lighting: Alternators, batteries, bulbs, coils, headlamps, starters, and various switches.
• Engine Parts: Bearings, engine mounts, head gasket sets, motor oils, oil pans, pistons, and timing kits.
• Exhaust System Parts: Catalytic converters and exhaust gaskets.
• Filters & Fluids: Air filters, cabin air filters, oil filters, spark plugs, and wiper blades.
• General Accessories: Door handles, emblems, fog lights, and shop supplies.
• Steering & Suspension: Ball joints, control arms, CV axles, hub bearing assemblies, power steering pumps, shocks, and struts.
• Transmission & Drivetrain: CV axles, drive shafts, fluids, mounts, and transmission assemblies.

Beyond simply supplying parts, WorldPac offers a suite of services designed to empower their professional customers. These services include:

• Multiple Same-Day Delivery: Utilizing a vast company-owned fleet, WorldPac provides timely and consistent same-day deliveries to most major metropolitan areas, including North Las Vegas. This ensures that repair shops can minimize downtime and quickly complete repairs.
• Nationwide Overnight Service: For areas not covered by same-day delivery, WorldPac offers dependable overnight delivery across North America.
• Online Parts Catalog (speedDIAL): This advanced system allows registered customers 24/7 access to real-time inventory, pricing, order placement, invoice viewing, and self-service returns, streamlining the procurement process for repair shops.
• Advanced Technical Training: WorldPac provides carline-specific technical training, business management solutions, and exclusive Smart Groups, taught by experienced professional instructors. This helps independent service centers stay current with automotive technology and improve their business operations.
• Customer Marketing Solutions: They offer complete marketing and service solutions to help their customers focus on running their businesses effectively.
• Professional Tools & Equipment Services (TES): WorldPac provides a complete line of professional products for independent service centers, including diagnostic tools, AC & cooling service equipment, brake service tools, lifts, and specialty tools.

WorldPac’s primary feature is its role as a comprehensive wholesale distributor committed to serving professional independent service centers. They pride themselves on importing original equipment and automotive replacement parts directly from the most respected manufacturers, ensuring precise fit, easy installation, and maintaining vehicle integrity. This focus on quality parts is a cornerstone of their offering.

Their technological prowess, particularly the speedDIAL platform, is a key feature that enhances the customer experience for repair shops. This digital system optimizes the ordering process, allowing for efficiency and accuracy. Their commitment to rapid delivery, including multiple same-day deliveries, is another significant feature that directly benefits auto repair stations by improving their workflow and customer turnaround times.

Customer feedback, though limited to a single review in this instance, provides insight into potential challenges. The review states, "Pricey if you buy something with then be carefull they do not refund your money even to your card if they sent to you the wrong part." This indicates a potential concern regarding pricing and, more significantly, the return and refund policy, particularly in cases of incorrect part delivery.

WorldPac's stated return policy allows for returns of "merchantable condition" parts within 45 days of purchase, requiring a Return Merchandise Authorization (RMA) obtained via speedDIAL or their National Account team. However, specific types of parts, such as electrical/electronic parts, special closeout items, or parts damaged by misuse, are generally non-returnable. Critically, parts "installed on the vehicle, unless directly related to Supplier error," may also not be returned. This policy framework, while standard in some aspects of wholesale, suggests that repair shops must exercise diligence in verifying parts upon receipt, especially given the mentioned customer experience where a refund for a wrongly sent part was problematic. This highlights the importance for their professional clients to understand and adhere to WorldPac's return procedures to avoid complications.

Despite this feedback, WorldPac also emphasizes their "Customer First" approach, with dedicated support teams and a technical hotline to address customer inquiries, billing questions, and technical support. They also offer a 24-month/24,000-mile warranty on parts, demonstrating a commitment to product quality.

WorldPac's promotional efforts are largely focused on their value proposition to independent service centers: providing a vast selection of high-quality, original equipment, and aftermarket parts with efficient delivery and comprehensive support. They highlight their status as a trusted partner for over 50 years, serving professional independent service centers since 1969.

Key promotional messages include:

• **"Largest Import & Domestic selection in North America":** Emphasizing their extensive inventory.
• **"Serving Professional Independent Service Centers Since 1969":** Highlighting their long-standing experience and reliability.
• **"Multiple Same-Day Delivery to Your Shop":** Promoting their logistical efficiency and impact on technician productivity.
• **"Advanced Training" and "Customer Marketing Solutions":** Showcasing their commitment to helping their customers grow and succeed beyond just supplying parts.

While they may not engage in direct-to-consumer advertising in North Las Vegas, their presence and services are critical for the local auto repair industry. For local repair shops, WorldPac promotes itself as the indispensable partner for sourcing reliable parts, enhancing operational efficiency, and staying competitive through training and support. Their reputation within the wholesale automotive parts industry and their nationwide network of facilities are strong promotional assets, attracting and retaining professional clients who value speed, accuracy, and a broad product range.