Wilder's Auto Service

Welcome to Wilder's Auto Service, a local Auto Repair Station located at 1510 Star School Rd, Hastings, MI 49058, USA. Operating within the Auto Repair Stations category, Wilder's Auto Service aims to provide automotive repair and maintenance services to the Hastings community. You can contact them at (269) 948-2192 or via their mobile number +1 269-948-2192 to inquire about their services or schedule an appointment.

Information regarding the specific environment of Wilder's Auto Service is not detailed in the provided reviews. However, as a local auto repair station, one might typically expect a service garage setting equipped with the necessary tools, lifts, and diagnostic equipment to perform various automotive repairs and maintenance. There would likely be a reception area for customers to check in their vehicles and discuss their service needs with the staff. The overall atmosphere would likely be focused on the functionality of the repair services provided.

Wilder's Auto Service, as an Auto Repair Station, likely offers a range of automotive services to address the maintenance and repair needs of vehicles. Based on the customer reviews, these services include tire repair, battery replacement, upper control arm replacement, tie rod end replacement, and wheel alignment. It can be inferred that they also offer general mechanical repairs and maintenance, although the full scope of their services is not explicitly listed. Customers can likely bring their vehicles in for various issues, from routine maintenance to more complex mechanical repairs.

The features of Wilder's Auto Service, as perceived by customers, present a mixed picture. One customer review praises "fast friendly service with real affordable prices," specifically mentioning a job involving upper control arm replacement, tie rod ends, and an alignment that was completed quickly. This suggests that Wilder's Auto Service can provide efficient service at prices deemed affordable by some customers. This positive experience highlights the potential for satisfactory service delivery.

However, another customer review details multiple negative experiences, raising concerns about pricing transparency, service quality, and customer service. This review alleges being overcharged for services not fully rendered (tire repair) and experiencing a battery replacement that was initiated without explicit consent, bypassing a warranty claim. The customer also questioned the labor fee for a seemingly straightforward battery replacement and the parity in labor cost between a complete tire repair (which was not done) and simply installing a donut spare. This feedback suggests potential issues with billing practices, communication regarding service limitations, and overall customer satisfaction in certain instances.

Given the conflicting customer experiences, it is challenging to definitively highlight specific positive features without acknowledging the concerns raised. The positive review suggests that fast and affordable service is a potential feature, while the negative review indicates potential issues with pricing transparency, unauthorized services, and the value perceived for the cost. It is important for prospective customers to be aware of these differing perspectives when considering Wilder's Auto Service.

There is no information provided regarding specific promotional activities or discounts offered by Wilder's Auto Service. Auto repair stations sometimes offer seasonal specials, discounts on bundled services, or introductory offers for new customers. To learn about any potential promotions at Wilder's Auto Service, it would be best to contact them directly via phone or inquire when visiting their location in Hastings, Michigan. Local auto repair shops may also communicate promotions through local advertising or word-of-mouth.

In conclusion, Wilder's Auto Service in Hastings, Michigan, operates as a local Auto Repair Station offering a range of automotive services, including tire repair, battery replacement, and alignment, among others. Customer reviews present a mixed perspective, with one praising fast and affordable service, while another reports issues with overcharging, unauthorized services, and poor customer service. Prospective customers should consider these differing experiences when deciding whether to utilize Wilder's Auto Service for their automotive needs and may wish to seek clarification on pricing and service details beforehand. To inquire about their full range of services and any potential promotions, contacting them directly is recommended.