Wheel Works

With a big morning rush, the front desk handled everyone professionally and quickly. The lobby for this location might be the best. Restroom, a standing desk, couch, chairs, plenty of space. The place is right next to a target too, if you wanted to spend some time waiting for a service to be completed. I will be coming back, because the Sunnyvale location is outta here, but mainly because the front desk was extremely knowledgeable and kind.

Feb 17, 2025 · Roman Maximilian

Very good shop to service your car. Good people, good techs, taking good care of customer. They'll give you a good deal and make it right. Kinda hard to find these days... Kelvin, Stephen, Sal will get you going, as expeditiously as possible, always courteous, professional and very helpful. Tech Bruce (Lee) dialed in a proper alignment on Audi Q7(pretty finicky to get it right). Also this place is very clean and properly run. Waiting area has nice couch, Bathroom very clean)which tells a whole lot about this establishment). Very happy service, experience, price. Definitely highly recommended.

Jan 30, 2025 · IM R

I called early to find out information about a repair. They said would be able to do it and got me in right away. Everyone was very friendly and helpful. I really appreciated their efficiency. They also told me about other issues I'll need to address, showed me diagrams of exactly where those issues were and shared great information. Definitely worth it.

Feb 19, 2025 · Felicia F.

Had an excellent experience! Saul was kind and was able to quickly help us with our problems. We will definitely be back if we ever have any future issues!

Feb 08, 2025 · Jonah Fong

Appointments were readily available. We waited in the lounge during the service and it was basic, comfortable chairs, directv and a convenient bathroom. Customer service was nice and professional. All that said, I feel like my service was definitely overpriced for the labor and parts. I definitely understand now why I could get an appointment so quickly. The Ford dealership might have given me a better deal.

Sep 23, 2024 · L Young (Ms_Young)

They ripping the people off. My AC was not as cold as usual during the hot days. I called them and clearly asked them how much it will cost me for a general ac check, they responded $50. I clearly asked if the problem is just a simple leak and a freon recharge is needed, they said me need to check the car then respond. I argued them that you know the model and make of the car, they refused to respond. I gave them the car, after a short time they called me and said we did not find any problem except the freon is low and we will charge you $360 for the recharge in addition to the initial $50, then will check if there is a leak or any other problem. I asked them so what was the $50 for? what did you do? do you checked the compressor for example of other parts. they said no, but we did inspected the entire system. I never recommend them, they are scammers

May 14, 2025 · Mohammed Gharib

The fact is I don't give five stars for anything. Steve, the manager there, was very informative, polite ,and patient with me. They went over everything that they needed to do. I didn't have any surprises. I had to lower end of my engine replaced for my Chevy because after I had it in for a service it seized we still haven't figured that out but that was 6,400 and then the air conditioning had done was another 2800. But I must say I think that they were very patient with me and that I wasn't overcharged for anything because it was all explained to me how much everything cost so I give him a four star like I said I sell them give five to anything.

Mar 10, 2025 · Rick Miller