washington place automotive

(41 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyCulver CityClarkdaleWashington Place

Los Angeles County . California

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

washington place automotive Introduce

For local users in Culver City and the surrounding areas, Washington Place Automotive stands as a highly-regarded and dependable destination for all their vehicle repair and maintenance needs. Operating within the "Auto Repair Stations" platform category, this establishment is dedicated to providing a comprehensive range of services and goods, ensuring that your vehicle remains in optimal condition.

Environment and Atmosphere

Washington Place Automotive aims to provide a welcoming and professional environment for its customers. Reviews frequently highlight a pleasant atmosphere when walking in the door, often facilitated by friendly and helpful front desk staff. The focus is on creating a space where customers feel comfortable and well-informed about the services their vehicles require. While specific details about a waiting area's amenities are not extensively publicized, the general sentiment from customer feedback suggests a client-centric approach. Some customers have even mentioned a willingness to provide a loaner car while their vehicle is being serviced, underscoring a commitment to minimizing customer inconvenience. The facility prioritizes clear communication, with staff often explaining necessary repairs over the phone and in person, contributing to a transparent and trustworthy experience.

Comprehensive Services Offered

As a full-service auto repair station, Washington Place Automotive offers a wide array of services designed to address various automotive issues and preventive maintenance needs. Based on available information, their expertise covers both routine care and more complex repairs for a variety of makes and models, including both foreign and domestic vehicles. Key services include, but are not limited to:

  • Oil Change Services: Essential for engine health and longevity, regular oil and filter changes are a foundational service provided.
  • Brake Repair Services: Crucial for vehicle safety, this includes comprehensive brake maintenance and repair.
  • Tire Service & Repair: From routine tire rotations and inspections to addressing punctures or blowouts, ensuring tire integrity is a core offering.
  • A/C Repair Services: Keeping your car cool and optimizing fuel efficiency through regular air conditioning checks and repairs.
  • Steering & Suspension Services: Maintaining a smooth ride and precise handling through expert attention to your car's steering and suspension systems.
  • Diagnostics: Utilizing advanced tools and equipment, the technicians are capable of accurately diagnosing issues, including addressing check engine lights and other warning indicators.
  • General Mechanical Repairs: Beyond the listed specialties, Washington Place Automotive handles a broad spectrum of mechanical repairs to keep vehicles running reliably.

The team at Washington Place Automotive is often described as experienced, with some sources indicating technicians having many years of experience in the field. This depth of knowledge allows them to tackle a diverse range of problems, from straightforward maintenance to more involved system overhauls. They are committed to providing a thorough overview of your vehicle's condition, often accompanied by pictures to clearly communicate any findings, particularly during services like oil changes where a comprehensive inspection is performed.

Key Features and Customer Experience

Washington Place Automotive distinguishes itself through several key features that contribute to its positive reputation among local users:

  • Trustworthiness and Honesty: A recurring theme in customer reviews is the emphasis on their honesty and fair pricing. Many customers express a strong sense of trust in the mechanics and the advice they receive, with several stating they have been taking their vehicles to this shop for years. This suggests a consistent track record of integrity.
  • Friendly and Professional Staff: The staff, particularly those at the front desk and the mechanics themselves, are consistently praised for being friendly, polite, courteous, and attentive. This creates a positive interaction from the moment a customer contacts them.
  • Timely Service: While specific guarantees on speed are not given, many reviews highlight fast and efficient service, with repairs often completed within the quoted timeframe. Some even mention getting their work vans back on the road quickly, indicating an understanding of commercial vehicle needs.
  • Thorough Communication: Customers appreciate that the team takes the time to explain what needs to be done, often with details provided via phone and in person. The use of pictures to communicate findings from vehicle inspections is also a noted benefit, promoting transparency.
  • Dependability: The shop is frequently described as dependable, with customers relying on them to keep their vehicles in "tip-top shape" and reminding them when service is due.
  • Expertise with Various Makes and Models: The ability to work with a wide range of foreign and domestic vehicles, coupled with experienced technicians, ensures that most customers can find a solution for their specific car at this location.
Promotional Information and Value

While explicit promotional "deals" are not always readily available in public descriptions, the value proposition of Washington Place Automotive lies in its consistent delivery of quality service at what many customers consider to be fair prices. The focus is on providing excellent service that justifies the cost. The emphasis on being "reasonably priced" and offering "fair pricing" is a common sentiment in customer feedback, suggesting that while they may not always be the absolute cheapest option, the quality of work and customer experience provides significant value. The fact that they are "certified by AutoVitals" also suggests a commitment to modern service practices and potentially digital record-keeping of vehicle history, which can be a valuable promotional point for tech-savvy customers. Their willingness to offer loaner vehicles for repairs demonstrates a dedication to customer convenience, which is a strong competitive advantage in the auto repair industry.

In summary, Washington Place Automotive is positioned as a reliable and customer-focused auto repair station. Its strengths lie in its experienced and trustworthy staff, comprehensive service offerings, transparent communication, and commitment to delivering quality repairs in a timely manner. For residents seeking a dependable local mechanic, Washington Place Automotive consistently earns high marks for its overall approach to vehicle care.

washington place automotive Location

washington place automotive Customer Reviews

The girl who attended me was so kind and helpful. She fixed the problem immediately. So greatful with the service! đź’«

Feb 20, 2025 · Vicka Duran

The girl who attended me was so kind and helpful. She fixed the problem immediately. So greatful with the service! đź’«

Feb 20, 2025 · Vicka Duran

So hard to find an honest mechanic these days. I took my daughter’s car there because the brakes were making a grinding noise. Weird since they never squealed but definitely sounded like we were into the rotors. Dropped off her car expecting a big bill. Javier called me and said my pads were at 70% and rotors are fine. Problem was that car her sits outside parked for 1-2 months while she is off to college so the rotors are rusting a bit. He said to drive it a few days and the pads will wear the rust off. He was 100% right. He could have fleeced me for $1200 but he didn’t. Respect! Love seeing businesses practice the Golden Rule.

Apr 29, 2024 · Stan Goodreau

So hard to find an honest mechanic these days. I took my daughter’s car there because the brakes were making a grinding noise. Weird since they never squealed but definitely sounded like we were into the rotors. Dropped off her car expecting a big bill. Javier called me and said my pads were at 70% and rotors are fine. Problem was that car her sits outside parked for 1-2 months while she is off to college so the rotors are rusting a bit. He said to drive it a few days and the pads will wear the rust off. He was 100% right. He could have fleeced me for $1200 but he didn’t. Respect! Love seeing businesses practice the Golden Rule.

Apr 29, 2024 · Stan Goodreau

I have been a customer since they were owned by Corky. That’s 20 + years. My 2013 Jeep Wrangler was over heating and I had it towed to their garage. The new owner/mechanic said it was the engine coolant pump NOT the radiator that I inquired about. He assured me it was not the radiator and I authorized and paid him to repair the Jeep. First drive after I pick it up, it overheats! I have it towed back and he now tells me it is the radiator! I remind him that he assured me it was NOT the radiator and he says, “oh no this is new, it isn't related.” He then says it will be $1300 dollars to replace after the $1100 for the water pump. I asked him why he would try to charge full price and he says it is a new problem!!!! I was beyond pissed off and vowed to never do business with this guy again. They are either incompetent or crooks! Either way they earned this bad review and while I can’t get my money back, hopefully it will save someone else!

Jan 21, 2024 · P HAYDEN

I have been a customer since they were owned by Corky. That’s 20 + years. My 2013 Jeep Wrangler was over heating and I had it towed to their garage. The new owner/mechanic said it was the engine coolant pump NOT the radiator that I inquired about. He assured me it was not the radiator and I authorized and paid him to repair the Jeep. First drive after I pick it up, it overheats! I have it towed back and he now tells me it is the radiator! I remind him that he assured me it was NOT the radiator and he says, “oh no this is new, it isn't related.” He then says it will be $1300 dollars to replace after the $1100 for the water pump. I asked him why he would try to charge full price and he says it is a new problem!!!! I was beyond pissed off and vowed to never do business with this guy again. They are either incompetent or crooks! Either way they earned this bad review and while I can’t get my money back, hopefully it will save someone else!

Jan 21, 2024 · P HAYDEN

Thank you for all the comments and one fact Javier is my grandpa and Monica is my Mom and the rest of the crew is my Family.

Nov 25, 2024 · Javier Hernandez

Thank you for all the comments and one fact Javier is my grandpa and Monica is my Mom and the rest of the crew is my Family.

Nov 25, 2024 · Javier Hernandez

The best auto repair shop on the Westside of Los Angeles. Javier and his team are honest and knowledgeable in what they do and proficient in their work. Highly recommend

Oct 09, 2023 · Richard Gonzales

The best auto repair shop on the Westside of Los Angeles. Javier and his team are honest and knowledgeable in what they do and proficient in their work. Highly recommend

Oct 09, 2023 · Richard Gonzales