Walmart Auto Care Centers

Auto Repair StationsNorth CarolinaCumberland CountyFayettevilleJack BrittSouth Raeford Road
Cumberland County . North Carolina
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- +1 910-864-6734
- www.walmart.com
- 7701 S Raeford Rd, Fayetteville, NC 28304, USA
Operating Hours
Walmart Auto Care Centers Introduce
Walmart Auto Care Centers represent a unique offering within the 'Auto Repair Stations' platform category, leveraging the retail giant's expansive footprint to provide convenient and typically affordable vehicle maintenance and light repair services. Unlike dedicated independent repair shops or full-service dealerships, Walmart Auto Care Centers are integrated within Walmart Supercenters, offering customers the distinct advantage of combining their automotive service needs with their regular shopping errands. This model caters to a broad demographic looking for value, efficiency, and accessibility in vehicle care.
The environment of a Walmart Auto Care Center is designed for efficiency and customer convenience, reflecting the broader Walmart philosophy. Typically, the Auto Care Center is located as a distinct section within or adjacent to the main Walmart Supercenter building. Customers drive into clearly marked service bays, where they are greeted by service technicians or advisors. The waiting area, while sometimes basic, is often clean and functional, and its proximity to the main store allows customers to utilize their waiting time for shopping, which is a significant convenience. The service bays themselves are equipped for routine maintenance tasks and are generally well-lit and maintained. While not as elaborate as a specialized high-end automotive repair shop, the environment prioritizes speed and straightforward service delivery. Customers can typically drop off their vehicles and receive a call or text when the service is complete, enabling them to make the most of their time.
The services offered by Walmart Auto Care Centers are primarily focused on essential vehicle maintenance and light repairs, falling squarely within the scope of 'Auto Repair Stations' for everyday drivers. Their most popular services include:
- Oil Changes: A cornerstone service, Walmart Auto Care Centers offer various oil change packages, including conventional, synthetic blend, and full synthetic options. These typically include up to a certain quantity of oil, a new oil filter, and often a chassis lubrication where applicable.
- Tire Services: This is another major component of their offerings. Customers can purchase a wide range of tires directly from Walmart and have them installed at the Auto Care Center. Services include tire mounting, computerized balancing, tire rotation (often offered for the lifetime of the tire if purchased from Walmart), flat tire repair, and TPMS (Tire Pressure Monitoring System) re-learn services.
- Battery Services: They provide battery testing and replacement services. Customers can purchase new car batteries, and technicians will install them. They also often recycle old batteries, demonstrating an environmental consideration.
- General Maintenance Checks: As part of various services, and sometimes as a complimentary check, technicians will often perform courtesy inspections of key vehicle components. These checks typically include air filter inspection, wiper blade inspection, fluid level checks (transmission fluid, power steering fluid, washer fluid), and tire pressure checks and fills.
- Wiper Blade Installation: While seemingly minor, proper wiper blade installation is crucial for visibility, and technicians can assist with this.
The features that distinguish Walmart Auto Care Centers and make them an attractive option for local users within the 'Auto Repair Stations' category revolve around convenience and value. One of the primary features is their everyday low pricing on services and products, consistent with Walmart's overall retail strategy. This makes essential car care accessible to a broader range of budgets. The convenience of co-location with a full-service Walmart Supercenter is a significant advantage, allowing customers to shop for groceries, household goods, or other items while their vehicle is being serviced. This saves time and streamlines errands. Walmart Auto Care Centers often employ certified technicians, particularly for oil changes and tire services, ensuring a baseline level of professional expertise. Their online scheduling system is a key convenience feature, allowing customers to book appointments for services like oil changes and tire installations in advance, minimizing wait times. For tire purchases, the lifetime balance and rotation service (when purchased with installation) is a compelling feature that adds long-term value. Furthermore, the Walmart+ membership offers exclusive auto care benefits, including free flat tire repair (regardless of where the tire was purchased) and a free road hazard warranty when new tires are purchased and installed at Walmart, significantly enhancing the value proposition for members.
Promotional information for Walmart Auto Care Centers frequently emphasizes their affordability and convenience. Common promotions include:
- "Rollback" Pricing: Similar to other Walmart departments, Auto Care Centers often feature "Rollback" prices on specific oil change packages, tires, or auto parts, offering temporary but significant savings.
- Special Bundled Services: They might offer promotional packages that combine multiple services, such as an oil change with a tire rotation, at a reduced price.
- Tire Deals: Frequent promotions on tire brands, often including installation services, are common, especially during seasonal periods.
- Walmart+ Member Benefits: A strong promotional focus is placed on the exclusive benefits for Walmart+ members, particularly the free flat tire repair and road hazard warranty, encouraging customers to subscribe to the membership for ongoing savings.
- Online Booking Incentives: While not always explicitly a discount, the convenience of online scheduling is often promoted as a way to save time and streamline the service experience.
- "Everyday Low Prices" Messaging: Consistent communication reinforces their commitment to competitive pricing on parts and services compared to other auto repair stations.
- Seasonal Car Care Guides: Walmart's broader automotive section on its website often features helpful guides and tips for seasonal car care, indirectly promoting the services offered at their Auto Care Centers.
Walmart Auto Care Centers Photos
Walmart Auto Care Centers Location
Walmart Auto Care Centers Customer Reviews
I came here at 720 this morning and only had 1 other car in front of myn that was getting a tire change. It is now 952 and my vehicle is on the lift being worked on it took almost 3 hours to do this job with only 1 person in front of me.....my advice don't waste your time here
May 08, 2025 · harry pidgeon
Rude and racism employees. The employees at this Walmart definitely have something against white customers. Always rude, never a "Hello" or "How can I help you?" But super friendly and helpful to african american customers. Avoid this Walmart go to Discount Tires across the street
Mar 17, 2025 · Youknowmyname Zee
Nightmare Experience... I decided to go to Walmart to get a single tire changed. HUGE regret. I get there around 10:30am and I know that I have to work around 2. So I kindly ask the person at the counter how long they would estimate this taking because I do have work in about 3.5 hours. They tell me it'll likely take 2-2.5 hours. I said no problem. The person at the counter asks me what tire it is and I tell them driver side front tire. He then asks me again after we were done which tire it was. No problem, I let him know again. I decide to pay for the best and most expensive tire they offer and even tell them ill take the protection plan.. Now 2 hours go by and I had went around shopping with my gf and came back. We are patiently waiting when I am approached by the same guy now asking me for a 3rd time which tire it was. I told him.. no problem. Now 3.5 hours go by and I have been patiently waiting until this point I finally go and ask the lady at the front desk if she has any idea when my car's one tire may finally be changed. She tells me that because the previous order was cancelled and a new one was put in that I STILL had time to wait. I NEVER KNEW it got cancelled in the first place. So I kindly tell the lady this and she says nothing. So i then ask her if they can just cancel the order and park my car. She leaves and comes back and tells me that the car already has the tire off and it should be done soon so I say okay. Fast forward now, I pay the full amount of $116.27. It was not done until 4pm... I waited 5.5 HOURS. Multiple people knew of the situation and did nothing to compensate now for the multiple hours I've lost from work. Not even an apology. This is absolutely embarrassing coming from a company as big as Walmart. 5.5 hours to change ONE TIRE. I will never go back there again. This is nuts.
Sep 27, 2024 · Fomentum
Sorry & uncaring. I stopped in after work because my car was shaking on acceleration. The lady at the desk said it would take them longer than 7pm to complete the service & the mechanics have to clean up before they leave, so they REFUSED to service me even though I was there before 5pm. I told her that it would be dangerous to drive home on the highway. She asked where I lived & proceeded to tell me the Walmart by my house, ACROSS TOWN, may be able to take me. Really? They don't care about customer safety or good business practices apparently. I stopped at a tire place. Turns out I needed 2 new tires on the rear b/c they had bubbles. Missed opportunity Walmart.
Oct 09, 2024 · Kimberly Corley
Walmart needs to hire people who know how to run a shop instead of old ladies who both don't know to run it, but also don't care about how awful the experience is for customers. The automotive department is poorly managed and inefficient. Most of your reviews are either about poor service that takes entirely too long. Or the reviews are about the awful staff. Either way, the only way to fix it is better management.
Nov 07, 2024 · bryce banks
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