Walmart Auto Care Centers

Walmart Auto Care Centers ico

(114 reviews)

Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueCoors Boulevard Southwest

Bernalillo County . New Mexico

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  • +1 505-877-8991
  • www.walmart.com
  • 3500 Coors Blvd SW, Albuquerque, NM 87121, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 7:00 PM

Walmart Auto Care Centers Introduce

As a notable player within the expansive "Auto Repair Stations" platform category, Walmart Auto Care Centers offer a convenient and often budget-friendly solution for routine vehicle maintenance and basic automotive services. Leveraging the extensive footprint of Walmart Supercenters, these centers provide accessible car care while customers attend to their shopping needs. This detailed introduction will objectively present the typical environment, the range of services and goods offered, distinguishing features, and common promotional information associated with Walmart Auto Care Centers, based on publicly available information.

The environment at a Walmart Auto Care Center is fundamentally integrated into the larger Walmart Supercenter ecosystem. Typically located adjacent to the main retail store, the Auto Care Center usually features dedicated bays for vehicle service, often visible through large windows from a customer waiting area. This waiting area is generally utilitarian, designed for practicality and efficiency, often equipped with basic seating. The primary advantage of this integrated environment is the convenience it offers: customers can drop off their vehicle for service and then proceed to shop for groceries, household items, or other merchandise within the main Walmart store. This eliminates the need to make a separate trip for car maintenance. The service bays themselves are equipped for general automotive work, with lifts and tools for oil changes, tire services, and battery installations. While the atmosphere is generally professional and focused on service, it might not have the specialized feel of a dedicated high-end auto repair shop. Communication with customers usually occurs at a service counter, where technicians or service advisors provide updates and recommendations. The emphasis is on a streamlined process to get customers' vehicles serviced efficiently while they utilize their time productively elsewhere in the store.

The services and goods available at Walmart Auto Care Centers primarily focus on essential preventative maintenance and common wear-and-tear repairs. Their core offerings are designed to keep vehicles running reliably without venturing into complex mechanical diagnostics or engine overhauls. Key services include:

  • Oil Changes: Walmart Auto Care Centers offer various oil change packages, including conventional, synthetic blend, and full synthetic options, often at competitive price points. These services typically include a new oil filter and a multi-point inspection.
  • Tire Services: This is a major focus, encompassing a wide selection of tires for passenger cars, light trucks, and SUVs from various brands. Services include tire installation (mounting, valve stems, balancing, and a 50-mile re-torque), tire rotation, tire repair (for punctures within specific guidelines), and tire pressure checks. Customers can often purchase tires online and have them shipped directly to a chosen Auto Care Center for installation.
  • Battery Services: Auto Care Centers provide battery testing to assess a battery's health and offer battery replacement services for various vehicle makes and models.
  • Fluid Services: Beyond oil changes, they may offer other fluid checks and top-offs, such as windshield washer fluid, and potentially services like transmission fluid checks or coolant system inspections, depending on the specific location and technician capabilities.
  • Wiper Blade Replacement: Customers can purchase wiper blades and have them installed by technicians.
  • Light Bulb Replacement: Basic exterior light bulb replacements are often available.
  • General Maintenance Checks: As part of various services, technicians typically perform courtesy checks of other vehicle components like air filters, belts, and hoses, providing customers with insights into their vehicle's overall health.

While Walmart Auto Care Centers do not typically delve into extensive automotive parts sales in the same way a dedicated auto parts store might (like AutoZone), they do carry a selection of common automotive products within the broader Walmart store, such as motor oils, car care products, and basic accessories, which customers can purchase and then have installed if applicable.

Several features distinguish Walmart Auto Care Centers within the "Auto Repair Stations" category. The most prominent is the unparalleled convenience of being co-located with a Supercenter. This allows customers to seamlessly combine their vehicle service with their regular shopping, saving time and simplifying their errands. The competitive and often "everyday low prices" on services and tires are a significant draw, aligning with Walmart's overall value proposition. Many locations emphasize having certified technicians, ensuring a certain standard of service quality. The introduction of online scheduling for services, like oil changes and tire installations, has further enhanced convenience, allowing customers to book appointments that fit their schedule and minimize wait times. Walmart also offers a "Virtual Garage" feature online, enabling customers to manage their vehicle information and track service history in one place. For Walmart+ members, there are additional benefits, which may include free flat tire repair (for any tire with a repairable puncture) and a free road hazard warranty when purchasing new tires with installation, offering enhanced protection and savings. The scale of Walmart's operations means they handle millions of tire installations and rotations annually, demonstrating their capacity and experience in these core services. The ability to purchase a vast selection of tires online, including specialty tires from Marketplace sellers, and have them shipped directly to a local Auto Care Center for installation, streamlines the tire buying process significantly.

Walmart Auto Care Centers frequently leverage promotions to attract and retain customers, reflecting Walmart's broader retail strategy of offering value. These promotions are often focused on their core services and product categories:

  • Oil Change Specials: Customers can regularly find "rollback" prices or specific dollar-off promotions on different types of oil changes (conventional, synthetic blend, full synthetic). These are often advertised as starting from a specific low price.
  • Tire Deals: Promotions on tires are common, including discounts on popular brands, special pricing on Walmart's own tire lines, and bundle deals when purchasing a set of tires. Rebates from tire manufacturers are also frequently available.
  • Installation Package Savings: When purchasing tires, customers may find deals on installation packages, such as getting the "Value" installation package (which includes road hazard protection) for the price of the "Basic" package.
  • Seasonal Maintenance Offers: Promotions may coincide with seasonal needs, such as discounts on battery checks before winter or special pricing on alignment services after pothole season.
  • Rollbacks: Consistent with Walmart's pricing strategy, "rollback" prices are frequently seen on automotive products and services, indicating temporary price reductions.

These promotions are typically advertised on the Walmart website, through their weekly ads, and via in-store signage at the Auto Care Centers. Customers are encouraged to check online or at their local store for the most current offers, as promotions can vary by location and time.

In conclusion, Walmart Auto Care Centers fulfill a crucial niche within the "Auto Repair Stations" category by offering a convenient, affordable, and accessible option for routine vehicle maintenance. Its integrated environment within Walmart Supercenters provides an unparalleled level of convenience, allowing customers to multitask. The core services, heavily focused on oil changes, tire sales, and battery care, are delivered by trained technicians and are designed to address everyday vehicle needs. Distinguishing features such as online scheduling, the Virtual Garage, and benefits for Walmart+ members further enhance the customer experience. Through a consistent stream of competitive pricing and promotions, Walmart Auto Care Centers remain a popular choice for vehicle owners seeking reliable and budget-conscious automotive service.

Walmart Auto Care Centers Photos

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Walmart Auto Care Centers Location

Walmart Auto Care Centers Customer Reviews

Inexpensive and reasonably quick. We of course did some shopping then waited about 20min for our oil change. Not to bad. We paid $50 for the synthetic oil change on our 33ft RV so that's a great deal to us. Nice staff. This Walmart is a little extra with security but we assume they have a lot of theft issues.

Apr 29, 2022 · tameca eastman

I was told the time frame to get an oil change was 1hr to 1hr 30minutes. Shopped for an hour and my car still wasn't checked in. Walked around aimlessly and ended up sitting in the outdoor section like a weirdo for about another hour. And Finally my car was checked in, went to the auto and tire section to check on progress, thinking they began working on it. It was outside the bay entrance, for an unreasonable amount of time. Then, when they finally took the chain down to bring my car in, instead they brought in another vehicle, that I know came in after me. That's when I finally talked to an employee who went outside to see what was happening. And he came back in to tell me, that my car would be next and it would be an hour to an hour and a half for my car to be done. I just finally cancelled the whole thing and left. I got there at around 1:30ish and left at around 4:35/40. I understand being swamped, but don't lie to customers about time frames. Regardless if it's not a set time frame but an estimate. Because there's a huge difference btwn 1hr to 1hr 30. To almost a full 3hrs and not having anything done to your car.

Oct 26, 2024 · Carmen Saiz

Took my truck in for an oil change 3 weeks ago. My dad checked it and it had NO oil in it. The dipstick came out dry. Not only that, it is missing a bar that goes in the bottom that needs to be removed in order to make the change. It was never put back on. I would give 0 stars if I could. I will NEVER come back for any auto services.

May 19, 2023 · yaribel alcala

Experience with check in person was great. The only thing was, when you still shopping they don't lock your car after the care. They didn't reset oil change monitor on my vehicle. Then for some reason the check engine light was on. I had to re tighten the gas cap to get the light to go away. So I don't know why that would happen with an oil change.

Apr 29, 2024 · Jessica Candelaria

The check in employee was nice I was there for 2 1/2 hours for an oil change and a battery the problem was they had a cherry picker blocking the bay where my car was the manager finally told them to move it. None of my fluids were topped off another employee laughed because of my car being blocked I’m never going to return !

Sep 01, 2024 · Paul John Binfield