Walmart Auto Care Centers

I recently visited Walmart Auto Service in London to address a blown-out tire, and overall, I had a very positive experience. I wasn't overly concerned about the time it would take, and while the service took about 45 minutes, I was originally quoted around two hours. The technicians were incredibly precise and straightforward in their approach, demonstrating professionalism and expertise. For just $70, I was back on the road in no time, feeling confident about the quality of the repair. What impressed me the most was their commitment to excellent service they truly went above and beyond in ensuring my tire was fixed properly. I will definitely return to Walmart Auto Service for any future tire-related issues. Highly recommended!

Feb 01, 2025 · Giosue Pannell

Dtr had an appointment an hour before closing to have a tire leak checked to see if it could be patched or if she would need to replace the tire. After we dropped off, less than 30 minutes later they called to say it couldn't be fixed and to see if dtr wanted replaced. She said I have to ask my dad and we will walk back. Got there a few minutes later and was told that they put tire back on and were pulling the car out of garage. Husband asked them to go ahead and change the tire and he was told hat they didn't have enough time before they closed in 30 minutes. There looked to be 3 people working and no cars ahead of us in the shop. Gas isn't cheap to waste on such poor customer service. Very disappointed in the waste of time and gas to get there.

Feb 13, 2025 · Miranda Farrand

Purchased 2 new tires on .com and took them in 12/7 to have my blown tire and older front swapped out. Less than 5 minutes after leaving the service area I get a call from the attendant. "We can't change your flat" he said. I asked why. "The tire is shredded and the machine won't work on it" I've been around repair shops most of my life, 57, and never heard this. After I paid for the one they could do I asked for my remaining wheel, new and other used tires. 1. They acted as if I hadn't requested all of my tires back. 2. Said I could leave them all overnight so they could work on them in the morning 3. Yes. This was after 2 service workers had explained why they couldn't do it...lol London walmart auto care. 0 Attention to detail. 0 Truthfulness. 0 Btw. I ended up in Lima the following day and dropped in on their Walmart auto care center Easy breezy. No appointment. In and out in 15 minutes. FYI. Read the reviews before you go next time. I should have.

Dec 09, 2024 · Paul Brumfield

If I could leave ZERO stars I would but you have to leave something in order to write a review. I took my 2017 Ford Escape into the London, OH auto center to have 2 new tires put on, my tires rotated and an oil change. Simple right? I had zero problems with my vehicle since owning it and zero problems before dropping it off at Walmart. The second I pull out of the parking spot After they serviced my car, going to leave I noticed something wasn’t right with the way my car felt driving and the sound coming from my tires didn’t sound right. I also heard a noise as if a piece of metal fell and hit something (sound was near my front driver wheel area). Once I get up to driving speed (Around 55mph), my ABS light and traction control light comes on, an error message “engine fault service now” AND “Hill side assist not available” displays on my dash. I can barely accelerate over 55mph, the steering became more stiff and my odometer read 0mph, even while driving. Well I take it back to Walmart the next day (only because they were closing when I was leaving and I couldn’t take it back right away) and we spoke with the general manger Justin. We explained that SOMETHING they did, caused an issue for my ABS and traction control lights to come on. Of course him being a manager, tries to apologies and say they aren’t certified mechanics so they can’t say 100% whether or not they caused the issues or not. Well it’s not a coincidence that when I leave after getting my two front tires replaced and rotated, that something with my wheel sensor is wrong? He said if we took it into a certified service center and they could say that they (Walmart) caused the issue, then we could bring our receipts in and they (Walmart) would file a claim to see if they could be responsible for it. I took my car to Ford service today and guess what they found? The wiring harness broke (Cut/ripped in half basically) and the bracket that holds it was completely bent and broke. I asked the experienced and certified mechanic at ford what could have caused this? His response was that this was obviously NOT a mechanical or manufacturer defect or caused by any mechanical issues and this was definitely caused from an outside influence. I also asked if the wiring harness being severed in half would have displayed the abs and traction control lights for any period of time before they were severed in half and he said no. As soon as the connection is lost or even tampered with, you will throw an error in the wheel speed sensors, which is what it did after leaving Walmart. Not before, but after. The second after leaving, it threw the errors. Well guess what General Manager Justin, your technician Screwed with my vehicle and caused me to pay more money ($279.00 to be exact) to get a new wiring harness replaced because your technicians didn’t know what they were doing and when trying to get my wheel off, however they tried to get it off, maybe trying to pry it with a crowbar or hammering it from the inside out?) who knows! All I’m asking is for a refund of my money that I paid you in hopes that I would get my vehicle serviced and returned to me in the same manner I left it with you in, but ended up with a cut wiring harness and an unsafe vehicle to drive my family in. DO NOT GET YOUR VEHICLE SERVICED AT WALMART!! If you’re worried about money and saving a penny, it’s not more expensive to go somewhere else and it’s not worth it! Heck, Ford Service centers price matches all tires!! Take your vehicle into a reputable CERTIFIED service center to get work done so that in the event something does go wrong, they can own up to it and fix it. If I could post pictures in this post, I would to show you the proof of the damage. Walmart AND Justin, do the right thing. Refund me my money or pay for the charges I had to pay to fix YOUR horrible mistake!!! *EDITED- I attached the photos of the damages caused by Walmart technicians.*

Feb 11, 2020 · Sarah David

Had my oil changed on Friday, they had 1 hr & 15 min to do the , I asked to have a tire put on my spare, the supervisor said no we don't have enough time we close at 6. They were done w/ my oil by 5:18. I rescheduled for a tire on Sunday at 10am. I get here and it's not on the schedule. Then the price they quoted me Friday went from 77.00 to 205.00. there's guys in here are lazy.. I drove from Columbus to bring my business here. The one smaller guy was nice an apologized . I won't be back. I'm calling corporate.

Jan 28, 2024 · alice rawls