Walmart Auto Care Centers

Working hard or hardly working??? Went in for an oil change and ended up having to buy a $500+ under shield because they don’t know how to screw bolts in properly. Ridiculous and very unprofessional. (This is not my car but you can already tell how much they care about their customers)

Jul 26, 2022 · Jennifer Espinoza

Got new tires. These guys were great! Really good price and really good warranty. Usually go to big brand but the offer here was too good to pass up. Installation and road hazard warranty was a lot cheaper because of being a walmart plus member. They only took 1.5 hours on a very busy sunday! I really apperciate the people working back there!

Feb 26, 2024 · Jessica

Been coming here for years with no issues, but lately it hasn't been the same. Went in for an oil change, ordered the bulk full synthetic, they drained my engine oil, then they found out they had no full synthetic. They probably should have checked to make sure they have the oil prior to draining my engine. Had to settle for a different oil. Then when i got home i went under my truck to check out their work. They put the wrong oil filter on! Filter was for a Silverado, I drive a Ford f150.

Oct 13, 2023 · justin a

The Porterville Automotive Center is garbage. I will NEVER go back. I sat waiting for the attendant with the check in kiosk, in line, for and hour… just like I’ve done for the last 5 years. After waiting when the line moved… they told me I have to check inside the store. Right as soon as I walked inside, they proceeded to pull all the cars in line behind me into the bay. So now, a typical hour wait is NOW 3 HOURS! The only staff working hard is the cashier. Everyone else works at a snails pace, Lolly gagging around. Every time I’ve come here for the last 2 years… I have instantly regretted my decision. Last time EVER! 1 star is too high…

Oct 22, 2023 · Daniel Fields

I called last Thursday and this Tuesday to see if my tires were in stock. I dropped off my car Wednesday morning at 8:00 or so. I left at 8:30, the gentlemen said it would take about 2 hours. There were 3 cars in front of me. I called at 10:30, 11 and finally got a ride back at 11:30. Right as I was leaving to retrieve my car, a gentleman did call me and tell me that my tires were not in stock. 3 hours after I dropped it off. I called the Walmart in Visalia who told me to have the guy there order my tires. He said he was locked out and couldn't do it. I had to go to a regular register to pay, and then realized they had still charged me for items beyond an oil change. I had to wait until another employee could clock in to fix it. Finally by 12, I got to leave. I don't know what was going on, but this is not OK service. I was one of five people with a similar situation. I could had changed my oil in 30 minutes. Poor management, and poor time management.

May 16, 2019 · Nicole Elizabeth