Wagner Subaru Service Department

Wagner Subaru Service Department ico

(65 reviews)

Auto Repair StationsOhioGreene CountyFairbornIntrastate Drive

Greene County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 937-878-2171
  • www.wagnersubaru.com
  • 5470 Intrastate Dr, Fairborn, OH 45324, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed

Wagner Subaru Service Department Introduce

Located at 5470 Intrastate Dr, Fairborn, OH 45324, USA, the Wagner Subaru Service Department operates within the Auto Repair Stations category, providing specialized automotive services and genuine Subaru parts for Subaru vehicle owners in the Fairborn, Ohio area and beyond. As a service department associated with a dealership, it offers a unique advantage by focusing specifically on one make, ensuring a high level of expertise and familiarity with Subaru vehicles.

The environment of the Wagner Subaru Service Department, based on customer reviews, appears to be professional and clean. One reviewer explicitly stated, "Very professional and clean," which suggests a well-maintained and organized facility that inspires confidence. Dealership service departments often strive to create a comfortable and customer-friendly environment, with waiting areas equipped with amenities. The emphasis on professionalism indicates a structured and efficient approach to service.

The primary services offered by the Wagner Subaru Service Department revolve around the maintenance and repair of Subaru vehicles. This includes a wide range of services, such as routine maintenance (oil changes, tire rotations, fluid flushes), more complex mechanical repairs (engine, transmission), electrical system diagnostics and repair, brake services, and more. Being a dealership service department, they likely employ certified technicians who have undergone specialized training in servicing Subaru vehicles. This expertise ensures that work is performed to the manufacturer's standards using proper procedures and tools.

A significant feature of the Wagner Subaru Service Department is their specialization in Subaru vehicles. This allows their technicians to develop in-depth knowledge and experience with the specific engineering and maintenance requirements of Subaru models. Customers can benefit from this expertise, potentially leading to more accurate diagnoses and effective repairs compared to general auto repair shops that service a wide variety of makes. Another key feature is the likely use of genuine Subaru parts, ensuring compatibility and maintaining the integrity of the vehicle. While the department primarily offers services, they also function as a source for genuine Subaru parts for customers who may wish to undertake repairs themselves or have them done elsewhere.

The customer reviews highlight several positive aspects of the Wagner Subaru Service Department. The mention of "caring, respectful and professional support and service" indicates a strong focus on customer satisfaction. The fact that a customer has been buying Subarus from Wagner Subaru for 27 years and continues to use their service department speaks volumes about the consistent quality of their service and the trust they have built with their clientele. The specific mention of "Ricky in service is wonderful" personalizes the positive experience and suggests that individual staff members contribute significantly to customer satisfaction. The description of the organization as "well ran" further reinforces the impression of efficiency and professionalism.

Promotional information is not explicitly provided in the reviews. However, dealership service departments often offer various promotions, especially for routine maintenance services. These might include seasonal specials (e.g., winterization packages, summer maintenance checks), discounts on specific services, or coupons available through the dealership's website or mailings. Local Subaru owners in Fairborn, OH, are encouraged to contact the Wagner Subaru Service Department directly at (937) 878-2171 or +1 937-878-2171 or visit their website to inquire about any current promotions or service specials available to them.

The strong customer loyalty evident in the reviews suggests that Wagner Subaru Service Department has consistently provided high-quality service and built lasting relationships with their customers. The emphasis on professionalism, cleanliness, and caring support indicates a commitment to a positive customer experience. For Subaru owners in the Fairborn area, choosing a service department that specializes in their vehicle make offers the advantages of expert technicians, genuine parts, and a deeper understanding of Subaru's specific needs.

In conclusion, the Wagner Subaru Service Department in Fairborn, OH, offers specialized and professional auto service and genuine parts for Subaru vehicles. The positive customer reviews consistently praise their caring, respectful, and professional approach, as well as the cleanliness of their facility. The loyalty of long-term customers underscores the quality and reliability of their services. For local Subaru owners seeking expert maintenance and repair, the Wagner Subaru Service Department appears to be a highly recommended option within the Auto Repair Stations category. They are encouraged to contact the service department directly for their specific needs and to inquire about any current promotions.

Wagner Subaru Service Department Photos

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Wagner Subaru Service Department Location

Wagner Subaru Service Department Customer Reviews

I love this dealership. Very professional and clean Ricky in service is wonderful. Well ran organization.

Apr 20, 2024 · Dan Crego

Another service visit to Wagner Subaru, today. They’ve AGAIN provided caring, respectful and professional support and service addressing our issues with our 2017 Outback. Incredible dealership!! That’s why we’ve been buying our Subarus from Wager Subaru for 27 years.

Oct 21, 2024 · James Casson

I have nothing but good things to say about the Wagner Subaru Service Department. They by far have the cleanest service garage that I've ever seen, and Ricki was incredibly helpful when it came to understanding the details of what was going on with my car. She was super generous and doing everything she could to give me the best possible outcomes. She also is super knowledgeable about the vehicles themselves and was able to give me trustworthy recommendations. I did not at all feel like they were trying to get me to pay for more things for my car, which often happens at other service places. I will definitely be returning if necessary.

Oct 05, 2023 · Kassidy Furst

In that past, I was impressed with Wagner Subaru Service. However, at my most recent visit my previous excellent opinion of them was completely ruined. They were short handed and very busy, but all the bad feelings I now have for them could have been avoided if they had only returned my calls about status of my vehicle. Managing expectations is an important aspect of service, something this location has forgotten. I wound up taking my vehicle home without the repairs being done and made an appointment elsewhere.

Nov 29, 2023 · Gloria Tapp

I brought my WRX in for what I thought was routine maintenance and wheel alignment, but it turns out the inner part of my front two tires were about to give way. Without showing me a picture so that I could see the full extent of the damage to the tread, I would have waited until my tires came through via mail, and that could have cost serious damage and/or bodily harm to myself as well as other drivers. These tires shouldn’t be driven on at all and I appreciate the quick help it took to determine the safety of the vehicle. Thank you to the service department!

Mar 22, 2024 · Morgan Mayes