Wagner's Garage LLC

Wagner's Garage LLC ico

(58 reviews)

Auto Repair StationsOhioLorain CountyNorth RidgevilleRace Road

Lorain County . Ohio

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Wagner's Garage LLC Introduce

Wagner's Garage LLC, situated at 7855 Race Rd, North Ridgeville, OH 44039, USA, operates as an "Auto Repair Station" serving the local community. As a general automotive repair shop, it aims to provide maintenance and repair services for various makes and models of vehicles. Like many independent garages, Wagner's Garage seeks to be a convenient and accessible option for residents in North Ridgeville and surrounding areas requiring automotive attention.

The environment at Wagner's Garage LLC, characteristic of many local, independently owned auto repair shops, is likely functional and focused on the mechanics of vehicle repair. While detailed descriptions of a customer waiting area or specific amenities are not readily available, the operational setup would typically include a reception or service desk where customers can interact with staff. The repair bays would be equipped with essential tools, lifts, and diagnostic equipment necessary for general automotive work. The telephone numbers provided, (440) 412-0067 and +1 440-412-0067, indicate direct lines for customer inquiries and scheduling. The overall atmosphere of such a garage often leans towards a practical, no-frills approach, where the emphasis is primarily on the technical work being performed on vehicles rather than extensive customer luxuries. As with any service-oriented business, the quality of interpersonal communication from staff is an important aspect of the customer experience within this environment.

Wagner's Garage LLC likely offers a range of services common to general "Auto Repair Stations." Based on the provided customer review, their capabilities extend to complex mechanical work, including issues that necessitate "a take down of my engine." This suggests they are equipped to handle significant repairs beyond routine maintenance. While not explicitly detailed, such a shop typically provides services like oil changes, tire rotations, brake inspections and repairs, battery checks and replacements, and general vehicle diagnostics. Given the mention of engine work, it's reasonable to infer they perform diagnostics for "check engine" lights, address engine performance issues, and handle component replacements related to the engine's operation. However, the review also highlights a situation where one of the two explained issues required outside assistance from "their 'guy'," and a miscommunication regarding warranty coverage. This suggests that while they undertake complex repairs, there might be instances where certain specialized issues necessitate external expertise or a more precise understanding of manufacturer warranty policies. Despite this, the capacity to perform engine teardowns indicates a substantial level of mechanical capability.

Several features can be attributed to Wagner's Garage LLC based on the provided information. One notable feature, as highlighted by a positive customer review, is their perceived "reasonable on price" and being a "very reliable mechanic." This speaks to their value proposition and the trust they build with some of their clientele. Another customer explicitly states, "I won’t go anywhere else!" indicating strong customer loyalty for certain individuals. The willingness to tackle complex issues requiring engine disassembly is a feature that distinguishes them from shops that only handle basic maintenance. However, an objective introduction must also address the challenges suggested by the other customer review. This review highlights potential features such as a reliance on external "guys" for certain specialized repairs, and a potential for miscommunication regarding warranty coverage or the scope of work, leading to frustration for some customers who may incur additional costs or inconvenience. The perceived "kindness" of staff, as mentioned in one review, suggests an attempt at good customer relations, even if the outcome of a service might be contentious for some. The blend of experiences indicates a business with both strengths in affordability and reliability for some customers, alongside areas for improvement in communication and managing complex, multi-faceted repairs for others.

In terms of promotional information, like many independent auto repair shops, Wagner's Garage LLC likely relies heavily on word-of-mouth referrals and repeat business generated by satisfied customers. The positive review explicitly states, "Highly recommend! Very reasonable on price not to mention a very reliable mechanic!" which serves as powerful organic promotion. While specific, active promotional campaigns like coupons or seasonal discounts are not detailed in the provided information, businesses that are known for being "reasonable on price" implicitly offer value as a promotional strategy. Their telephone numbers, (440) 412-0067 and +1 440-412-0067, serve as direct contact points for customers to inquire about services and pricing, which is a fundamental aspect of their outreach. For an independent garage, customer satisfaction and a reputation for reliability are often the most effective promotional tools. The aim would be to cultivate a consistent positive experience to encourage loyalty and referrals within the North Ridgeville community. Any explicit specials or bundled services would typically be advertised locally or communicated directly to customers upon inquiry.

In conclusion, Wagner's Garage LLC, located at 7855 Race Rd, North Ridgeville, OH, functions as an "Auto Repair Station" offering general automotive maintenance and repairs, including complex engine work. Its environment is typical of a local garage, focused on functionality. While some customers praise its reasonable pricing and reliability, others have experienced issues with communication and the handling of multi-stage repairs, particularly concerning external specialists and warranty clarity. The business's promotional efforts are likely grounded in word-of-mouth and its reputation for affordability, making it a viable option for local residents seeking independent automotive service, provided clear communication is established regarding complex repairs.

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Wagner's Garage LLC Customer Reviews

I specifically explained the 2 issues with my vehicle. Both of which required a take down of my engine. I was told they could fix the issues with no problem. One of the issues may need to be addressed by their "guy" who would come in and fix the second issue if they couldn't get it done. I told them I didn't want to have to take it somewhere else and pay twice to have my engine taken apart. He said not to worry and they would get it taken car of. With the great reviews and his kindness I said ok. I took my vehicle in, he broke it down, fixed one issue and then called the dealership to see if the second issue was under warranty. He misunderstood what he was told and started to put my vehicle back together. I called for an update and he said the issue was covered with the dealership. Mind you I told him I spoke with them prior to bringing it in and it wasn't. I called the dealership for clarification and I was correct. It was not covered. So in order to have their guy fix the second issue I would now have to pay to have it all taken apart yet again and he wanted to cabrge me as much as the dealership for the second issue. Needless to say I had it fixed somewhere else and I will never be back or recommend them to anyone.

Jul 18, 2024 · Mom 21

I have had all of our vehicles worked on by Wagner’s! Highly recommend! Very reasonable on price not to mention a very reliable mechanic! I won’t go anywhere else!

Jul 22, 2024 · Cristina downey

I had an amazing experience with this garage! The prices are more fair than most around NR. And a GREAT bonus is that the people who work there are all super kind and considerate. I was not disappointed and will be returning for any future car issues. Tom, you are AWESOME!

Jul 12, 2023 · Katie B

I'm only giving it a 3 because I didn't have anything done there yet. Just asked a couple questions and then dropped off the car. But the guy was very nice that was helping me

May 14, 2024 · Mo Weezy

Found Wagner's a few months ago via FB recommendations and SO GLAD WE DID!!! Have now taken four of our vehicles for various repairs and general maintenance and have been extremely pleased! Tom and the team at Wagner's are honest, fair and great at what they do. If you are looking for a quality local shop- look no further.

Sep 02, 2021 · Beth Moomaw