W.R. Automotive & Customs LLC.

Welcome to W.R. Automotive & Customs LLC., your dedicated Auto Repair Station located at 1445 E Patterson St, Alliance, OH 44601, USA. While the name includes "Automotive & Customs," the provided information and customer reviews suggest a business that functions both as a supplier of auto parts, particularly tires, and as a service provider offering general auto repair with a potential specialization in custom work. We are committed to serving the Alliance community by providing quality products, reliable services, and a customer-centric approach to all your automotive needs.

As an Auto Repair Station with a dual focus on parts and service, W.R. Automotive & Customs LLC. likely offers a convenient solution for local users seeking both to purchase automotive components and to have their vehicles repaired or customized. This hybrid model allows for seamless transitions between obtaining necessary parts and having them professionally installed, potentially saving time and hassle. The mention of "Customs LLC." also hints at the possibility of specialized services beyond standard repairs, catering to those looking to personalize their vehicles.

The environment at W.R. Automotive & Customs LLC. likely encompasses both a retail area for displaying parts, especially tires, and a service bay area equipped for automotive repairs and customization work. The retail space would allow customers to browse available parts and discuss their needs with staff, while the service bays would be equipped with the necessary tools and equipment for tire changes, general repairs, and any custom modifications offered. The positive customer reviews suggest a functional and customer-friendly environment where the staff are willing to go the extra mile to assist their patrons.

Based on the available customer reviews, the services and goods offered at W.R. Automotive & Customs LLC. include:

• Sale of auto parts, particularly tires: One review specifically mentions purchasing a tire, indicating that they function as a supplier of automotive parts.
• Tire services: Including tire mounting and potentially balancing, as implied by the customer who had a tire replaced.
• General auto repair: The second review mentions taking vehicles there for service multiple times, indicating that they offer general repair work beyond just tires.
• Potentially short-notice service: Wade is mentioned as being great at getting vehicles in on short notice, suggesting flexibility and responsiveness to customer needs.
• Working late to complete repairs: The willingness to work beyond regular hours to finish a job highlights a strong commitment to customer convenience and minimizing vehicle downtime.
• Custom automotive work: The "Customs LLC." in the name suggests that they may offer services related to vehicle customization, although the specifics are not detailed in the reviews. This could include modifications, enhancements, or specialized installations.

The features of W.R. Automotive & Customs LLC. that stand out from the customer reviews include:

• Excellent customer service: Both reviews emphasize the positive interactions with the staff. One highlights their willingness to rectify a tire issue by going the extra mile, while the other praises Wade for his helpfulness and flexibility.
• Fair pricing: The phrase "very good price" in one review suggests that their services are competitively priced and offer good value for money.
• Reliability and trustworthiness: The repeat business from a satisfied customer who won't take their vehicles anywhere else speaks volumes about the trust and reliability they have established.
• Responsiveness and flexibility: The willingness to accommodate short-notice appointments and work late to finish jobs demonstrates a commitment to meeting customer needs and minimizing inconvenience.
• Problem-solving attitude: The way they handled the tire issue by taking it back and finding a good replacement showcases a proactive and customer-focused approach to resolving problems.

Given the positive feedback regarding pricing and customer service, potential "promotional" aspects of W.R. Automotive & Customs LLC. might include:

• Competitive pricing on tires and auto repairs.
• Emphasis on customer satisfaction and going the extra mile.
• Building a reputation for reliable and trustworthy service, leading to word-of-mouth referrals.
• Potential for special offers on tire packages or seasonal maintenance services, although not explicitly mentioned.
• Highlighting their flexibility in accommodating customer schedules and needs.
• If they offer custom work, showcasing examples of their completed projects to attract customers seeking personalization.

The two customer reviews provide strong positive endorsements for W.R. Automotive & Customs LLC. The first review highlights their exceptional customer service in resolving a product issue, demonstrating a commitment to ensuring customer satisfaction even after a sale. The second review praises the fantastic work, very good prices, and the owner's (Wade's) willingness to go above and beyond to accommodate customers, including short-notice service and working late. This level of dedication has earned them a loyal customer who highly recommends their services.

For local users in Alliance, OH, seeking an Auto Repair Station that offers a combination of auto parts (especially tires), reliable repair services, and potentially custom automotive work, W.R. Automotive & Customs LLC. appears to be an excellent choice. Their commitment to great customer service, fair pricing, and a willingness to go the extra mile, as evidenced by the enthusiastic customer reviews, suggests a business that prioritizes its customers and delivers quality work.

To learn more about their specific services, inquire about tire availability or repair needs, or discuss any potential custom automotive projects, please contact W.R. Automotive & Customs LLC. at (330) 680-8065 or +1 330-680-8065. You can also visit their location at 1445 E Patterson St, Alliance, OH 44601, USA, to speak with Wade and experience their commitment to providing reliable and customer-focused automotive services.