Vitale Collision Repair and Auto Painting

Vitale Collision Repair and Auto Painting ico

(50 reviews)

Auto Repair StationsMichiganWayne CountyTaylorNorthline Road

Wayne County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 734-946-7900
  • www.vitalecollision.com
  • 25200 Northline Rd, Taylor, MI 48180, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Vitale Collision Repair and Auto Painting Introduce

Welcome, Taylor residents! When the unexpected happens and your vehicle requires professional attention after a collision, or when you're simply looking to refresh its appearance with a new coat of paint, Vitale Collision Repair and Auto Painting, located at 25200 Northline Rd, Taylor, MI 48180, stands ready to serve your needs as a local auto repair station. You can reach them at (734) 946-7900 or their mobile number, +1 734-946-7900.

As an auto repair station specializing in collision repair and auto painting, Vitale Collision Repair and Auto Painting aims to provide a range of services to get your vehicle back on the road looking its best. While specific details about their facility's environment are not readily available online, typically, such establishments house dedicated areas for assessing vehicle damage, performing structural repairs, meticulously preparing surfaces for painting, and applying high-quality automotive finishes. You might expect to find specialized tools and equipment necessary for frame straightening, dent removal, welding, and the precise application of primers, paints, and clear coats.

The core services offered by Vitale Collision Repair and Auto Painting, as indicated by their name, likely encompass comprehensive collision repair. This involves addressing damage sustained in accidents, which could range from minor dents and scratches to significant structural damage. Skilled technicians would typically assess the extent of the damage, develop a repair plan, and execute the necessary work to restore your vehicle to its pre-accident condition. This often includes bodywork, panel replacement, and ensuring the structural integrity of the vehicle is sound.

In addition to collision repair, auto painting is another key service. This could involve color matching to seamlessly blend repaired areas with the existing paintwork, or providing complete vehicle repainting for a fresh new look. Professional auto painting services utilize quality paints and application techniques to achieve a durable and aesthetically pleasing finish.

Features that customers often look for in an auto repair station include the expertise and certification of the technicians, the quality of the materials used, the use of modern repair techniques and equipment, and the overall customer service experience. While specific details about Vitale Collision Repair and Auto Painting's certifications or specific techniques are not available online, reputable auto repair shops often employ certified technicians who stay updated with the latest industry standards.

However, it's important to consider all available information when choosing an auto repair station. Online reviews can offer valuable insights into the experiences of past customers. In the case of Vitale Collision Repair and Auto Painting, some recent customer feedback raises significant concerns. One reviewer expressed extreme dissatisfaction, alleging overspray on multiple parts of their vehicle following a window and door trim panel repair. They also described the staff as unprofessional, inconsiderate, and condescending, and stated that the issue was not rectified despite a second attempt. This reviewer strongly advised against taking vehicles to this establishment.

Another review echoed a similarly negative experience. This customer reported that their vehicle sat outside for four months after an accident repair, allegedly without being covered, leading to mold issues inside. They also cited a significant discrepancy between the initial four-week quote and the subsequent indefinite timeline for the repairs. This customer eventually had their insurance company move the vehicle to another shop where repairs were reportedly progressing much faster. This reviewer also emphatically advised against using Vitale Collision Repair and Auto Painting.

These reviews highlight potential issues with the quality of work, the professionalism of the staff, communication regarding repair timelines, and the overall customer experience at Vitale Collision Repair and Auto Painting. Potential customers should carefully consider this feedback when making their decision regarding auto repair services.

As a local auto repair station in Taylor, MI, Vitale Collision Repair and Auto Painting is geographically positioned to serve residents in the area. For those seeking collision repair and auto painting services, it is recommended to weigh all available information, including these recent customer experiences, alongside any potential positive aspects or guarantees they may offer. It might be beneficial to inquire directly about their repair processes, the qualifications of their technicians, the types of paint and materials they use, and their policies regarding repair timelines and customer satisfaction.

Promotional information or specific features that might set Vitale Collision Repair and Auto Painting apart from other auto repair stations in the area are not available in the provided information. Typically, auto repair shops might promote services such as free estimates, insurance claim assistance, loaner vehicles, or guarantees on their work. It would be advisable to contact Vitale Collision Repair and Auto Painting directly to inquire about any such promotions or unique features they may offer.

In conclusion, Vitale Collision Repair and Auto Painting operates as an auto repair station in Taylor, MI, offering collision repair and auto painting services. While they are locally accessible, recent customer reviews present serious concerns regarding the quality of their work, professionalism, and communication. Local users seeking these services should carefully consider this feedback and conduct thorough due diligence before entrusting their vehicles to this establishment. It is always prudent to obtain multiple quotes and check the reputation of any auto repair shop before making a decision to ensure a satisfactory and stress-free repair experience.

Vitale Collision Repair and Auto Painting Photos

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Vitale Collision Repair and Auto Painting Location

Vitale Collision Repair and Auto Painting Customer Reviews

If I could give zero stars I would but I took my 2023 Durango Hellcat there to repair a window an a door trim panel only to end up black over spray on my door jam, rocker panel, outer doors and hood. Tone of staff was very unprofessional, inconsiderate and condescending. Mark took no accountability for the constant mishap’s, I even gave them a second chance to rectify the situation and they still failed. DO NOT TAKE YOUR VEHICLE THERE!!!! You’ve been warned!!

Dec 13, 2023 · Wayne Woods

DO NOT TAKE YOUR CAR TO HERE!! If I could give 0 stars I would. I took my car here to get fixed after a car accident and it sat outside for 4 months. They didn't even cover it when it rained so my seat got all moldy and stuff. They quoted me 4 weeks. Everytime I called they said it'll be done in a couple weeks. Then finally they told me we don't know when we can get to it no time frame. We're not giving out time frames to anyone right now because of what's going on right here with you they said. I took my car to a different shop (after they told me everyone is behind) and they are already working on it and said it'll be done in about 2 weeks. Luckily my insurance company worked with me to pull it out of there.

Aug 16, 2022 · Sunday Bint

I just want to say these guys go above and beyond as far as customer service. They fixed my 2020 Chevy Silverado after we had been rear ended while sitting at a light with extensive damage to the truck. Shortly after we got the truck back we traveled to Florida for the winter months. Well we had a few minor issues with it and had to take it to the dealer down here. Tim was awesome enough to take care of everything in contacting our Ins co. So we did not have to pay up front for the service we received. I would highly recommend these guys to anyone. They take care of their customers.

Feb 19, 2021 · lisa richards

They put in a cracked radiator, left the support mount completely OFF and scratches all the to the metal all over my front end. I sent my car to Taylor chevy and they outsource to here, thanks for nothing my car is currently STILL in another shop being repaired from the damage done by this shop thanks Tim.

Jan 24, 2023 · Elisha Raines

Do not take your car here. They’ll cash the check from your insurance company, then sit on your car for months all while feeding you bs. They’ve had my car from few days before xmas 2022, until today feb 15 2023. I was told in january my car would be done in feb. Its feb, and I had to move my car to another auto shop. It’ll be done in a couple weeks. Don’t let them lie and say everyones backed up. Its not true. They cashed the check dec 22, 2022. Nothing has been done. Its in the same condition it was when it was dropped off after my accident. Tim tried to tell me I couldn’t take it after telling my insurance guy 2 days ago I could. I was on 3 way and heard everything lol…. Nothing but lies and excuses. Oh and don’t hold your breath waiting on a call back. Neither Mark nor Tim are capable of that basic task.

Feb 15, 2023 · Ann Marie