Vax Moto

Coming back here to be honest about my review. Justin was truthful about me possibly having to wait 6 weeks for parts to arrive, and that’s what happened, totally understandable. However, he incorrectly ordered the wrong colours of fairings but somehow managed the correct colour of one of them. Secondly I specified clearly that my bike was struggling to idle at the time but he failed to correctly diagnose the issue. Ended up just needing a new spark plug but such a basic fix was looked over by these guys and it was annoying having to pay $550+ in total for not fully repairing the bike. Lastly, I feel that $550 for the work he did was a little steep (installed bar end mirrors, USB cable and replace some plastics). Second photo included for colour difference.

Jun 16, 2024 · Shneur Kanar

The guys helped me right away as soon as I asked what I could do about the problematic chain on my Harley. They quickly got my bike in order. I’ll definitely come back again to service my bike in the near future

Oct 07, 2024 · Oleg Shapiro

Justin and Vax Moto are the best garage and mechanics available in NYC, hands down. I’ve been working with Justin for a couple years now, and he is incredibly responsive (even willing to communicate/meet on weekends if need be, as much as I try not to do that - sorry Justin!), responsible (gives as accurate a timeline as possible for repairs, shows up on time for pickups and drop offs, keeps good records, notifies of any issues while also not advocating for unnecessary repairs, the list goes on…), and he is great to work with. I have a bike from 1974 and am not overly mechanically inclined, and I trust Justin’s opinion and advice completely. His prices are great and the work he and his mechanics do is top notch even for very difficult/exploratory repairs. I haven’t had a single issue with a repair he and Vax have done. The atmosphere at Vax is great; Justin has built a community rather than just a garage. I would highly recommend using him for any level of service, including membership, repairs, and storage.

Apr 06, 2022 · Maxwell Mikelic

Thank you, Justin for a great job! Very smart guys are working over there. I would recommend the shop for motorcycle riders. The problem was fixed quickly without any issues. Now I know where to go if I need a service for my bike! Thank you!

Jun 27, 2024 · Sergey Gudov

This is the friendliest motorcycle shop and storage facility around. Justin is friendly, responsive, and made space for me on short notice. He even lent me a ramp to go pickup a new moto. This is the type of place you want to find if you’re into motorcycles.

May 28, 2024 · Dominic Gagliardi

Justin and this shop are great. I gave them a challenging task around some electric work in addition to some body work and they didn’t give up and delivered high quality work. Would come back!

Mar 24, 2025 · Claude Pinnock

Straight jokes. Actually put pvc in my brothers forks when he extended them. Stay far away reply - well aware they used as spacers partner. To your point theyre PART of a spring kit, as in not the only component resulting in a constant "bottoming out" effect. Seeing as how the PVC was cut to the size of the fork tube leads to believe no spring was intended to be installed. Motorcycle repair for dummies would be a more useful resource...we appreciate it though

Apr 09, 2025 · Frank DiMola