VANDIKE AUTO REPAIR

VANDIKE AUTO REPAIR ico

(26 reviews)

Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaTaconyVandike Street

Philadelphia County . Pennsylvania

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Operating Hours

Monday 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 5:00 PM
Thursday 9:30 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

VANDIKE AUTO REPAIR Introduce

VANDIKE AUTO REPAIR, situated at 7210-14 Vandike St, Philadelphia, PA 19135, USA, operates as an establishment within the category of "Auto Repair Stations." As such, it is designed to provide various services related to vehicle maintenance, diagnostics, and repairs. The facility can be contacted via phone at (215) 667-5653 or mobile at +1 215-667-5653.

Environment and Operational Aspects

As a typical "Auto Repair Station," VANDIKE AUTO REPAIR would generally consist of a garage area with multiple bays for working on vehicles. These bays would be equipped with essential tools and machinery, including hydraulic lifts, air compressors, and various diagnostic equipment necessary for identifying and addressing automotive issues. There would likely be a waiting area for customers, a service counter for check-ins and payments, and perhaps an office space for administrative tasks. The general atmosphere of such a facility is practical and geared towards efficiency in performing repairs. However, according to customer feedback, the operational environment at VANDIKE AUTO REPAIR appears to be impacted by staffing issues, specifically the mention of "Only 1 mechanic." This can significantly affect the efficiency of service delivery and vehicle turnaround times, leading to extended waiting periods for customers, as implied by the complaint, "They will have you waiting days to retrieve vehicle." This suggests that despite being a functional auto repair station, the capacity to handle multiple jobs simultaneously might be limited.

Services Typically Offered

As an "Auto Repair Station," VANDIKE AUTO REPAIR would generally be expected to offer a range of automotive services. These commonly include, but are not limited to:

  • General Vehicle Diagnostics: Identifying the root cause of issues, often indicated by dashboard warning lights like the "Check Engine" light.
  • Brake System Repair: Services for brake pads, rotors, calipers, and hydraulic systems. One customer review specifically mentions a "car brake campana" repair, indicating brake services are offered.
  • Oil Changes and Fluid Services: Routine maintenance involving engine oil, transmission fluid, coolant, and brake fluid.
  • Engine Repair: Addressing various engine-related problems that can cause performance issues or warning lights.
  • Suspension and Steering Repair: Work on components affecting vehicle handling and ride comfort.
  • Tire Services: Basic tire services like rotations or minor repairs.
  • Pre-Purchase Inspections: Assessing the condition of a used vehicle before purchase.

However, customer feedback indicates issues with the effectiveness of some repairs. For instance, the complaint that "Check Engine popped up after a day of driving it after repair of the problem" suggests that diagnostic and repair services might not always be conclusive or fully resolve the initial issue. This is a critical aspect for an "Auto Repair Station" as the primary expectation is for accurate diagnosis and effective repair.

Features and Customer Experiences

Based on the provided customer reviews, several features and aspects of customer experience at VANDIKE AUTO REPAIR warrant objective discussion:

  • Pricing: A prominent feature highlighted by customer feedback is the perception of "EXTREMELY OVERPRICED!" services. One customer explicitly states, "Paid less for a repair at a local AutoZone," and "Oil Changes are OVERPRICED!" This indicates a significant concern among customers regarding the cost-effectiveness of repairs and services offered by VANDIKE AUTO REPAIR, potentially making it less competitive compared to other options in the market.
  • Repair Quality and Efficacy: The most critical feature for any "Auto Repair Station" is the quality of its repairs. The review stating, "Check Engine popped up after a day of driving it after repair of the problem. (NOT ONCE)" indicates recurring issues and a lack of effective resolution for diagnosed problems. Similarly, regarding a brake repair, the customer felt "my brake is not good" after the service. Such feedback points to potential inconsistencies or deficiencies in the quality control of the repair work performed.
  • Customer Service and Communication: Communication is a vital component of good customer service. The complaint, "Owner does not listen to your issues with vehicle," suggests a lack of attentiveness or dismissiveness towards customer concerns. Furthermore, when the brake repair customer complained about the quality, they were met with aggression: "They just try the fight with me." This adversarial response is a significant negative feature, as respectful and constructive communication is essential for resolving customer dissatisfaction in an "Auto Repair Station."
  • Turnaround Time and Staffing: The comment, "They will have you waiting days to retrieve vehicle (Only 1 mechanic)," highlights a significant operational bottleneck. Long waiting times for repairs due to limited staffing can severely inconvenience customers and lead to frustration, especially for those who rely on their vehicles for daily activities or work.

These features, as described by customers, collectively paint a challenging picture of the customer experience at VANDIKE AUTO REPAIR, suggesting issues with pricing, repair effectiveness, customer interaction, and operational efficiency.

Promotional Information and Considerations for Local Users

No explicit promotional information or special offers for VANDIKE AUTO REPAIR are provided in the given data. Therefore, any "promotional information" would be based on the general understanding of what an "Auto Repair Station" offers. However, the customer reviews provide a stark warning for potential local users in Philadelphia. The collective feedback suggests that while VANDIKE AUTO REPAIR exists as an "Auto Repair Station" offering services, potential customers should be highly cautious.

For local users considering VANDIKE AUTO REPAIR, the objective introduction based on available information would strongly advise:

  • Seeking Multiple Quotes: Given the "EXTREMELY OVERPRICED" claims, it would be prudent to obtain quotes from other local "Auto Repair Stations" for comparison before committing to services at VANDIKE AUTO REPAIR.
  • Verifying Repair Quality: Customers should be aware of the reported issues with unresolved problems and potentially unsatisfactory repair outcomes. It would be essential to clarify warranty policies on repairs before any work commences.
  • Assessing Communication: Given the feedback about the owner not listening and staff trying to "fight," customers should gauge the level of communication and responsiveness during initial interactions.
  • Considering Turnaround Time: The reported delays due to "Only 1 mechanic" mean customers should factor in potentially extended waiting periods for their vehicle.

In summary, while VANDIKE AUTO REPAIR provides services typical of an "Auto Repair Station" at its address of 7210-14 Vandike St, Philadelphia, PA 19135, USA, and can be contacted at (215) 667-5653 or +1 215-667-5653, the significant negative customer feedback regarding pricing, repair efficacy, communication, and operational efficiency should be a primary consideration for any local user seeking automotive services from this establishment. The reviews suggest that customers "Avoid at all costs" and "never go there anytime," and do "not suggested to anyone."

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VANDIKE AUTO REPAIR Customer Reviews

(!!!𝗪𝗔𝗥𝗡𝗜𝗡𝗚!!!) (!𝗗𝗢 𝗡𝗢𝗧 𝗚𝗢 𝗧𝗢 𝗧𝗛𝗜𝗦 𝗣𝗟𝗔𝗖𝗘!) EXTREMELY OVERPRICED! Paid less for a repair at a local AutoZone. Check Engine popped up after a day of driving it after repair of the problem. (NOT ONCE) Owner does not listen to your issues with vehicle. Oil Changes are OVERPRICED! They will have you waiting days to retrieve vehicle (Only 1 mechanic) Had to resort to DIY for my own repairs saved me 100's

Mar 08, 2023 · Ronald Dwayne

I repaired there my car brake campana , They told me saturday done my car but they didnt work saturday and sunday already holiday they give my car 2 days later. It's ok. When i drive my car i feel my brake is not good , I complained about that they just try the fight with me. I never go there anytime. I dont suggested to anyone.

Jun 22, 2021 · Galip TÜRKKAN

Do a lot of my own work. Have pretty bad luck with brake lines. Nick has great prices and is a fast worker. Got my brake lines done for me in just a few hours. At a great price.!

Aug 06, 2018 · Kyle Levans

Excellent local service and professionalism. Definitely call if you are in need of a tow in the Cecil/Chester County area!

Jun 29, 2024 · Eric Wilson

I walked in there telling him my wheel was making a noise when I drive, so instead of him driving and figuring out it was my wheel bearings, he changed my brakes, charged me $200 and told me I needed new wheel bearings and my car wasn't safe to drive. I still had HALF OF MY BRAKE PADS LEFT. I didn't need new breaks at all and then he tells me it would be about $200 to fix that! Drove away after I paid and the car is still making the same noise! Never again going back there! Any real mechanic would have listened and drove the car and fixed the REAL PROBLEM! SO ANNOYED!

Oct 31, 2018 · Jessica