Valley Collision Center, Inc.

I dropped my car off in october and was originally told repairs would take around 3 days due to minor damage. After a couple weeks I heard absolutely nothing so I had to call only to be told they were still waiting on a part. I understand that they have no control over when the parts arrive. It’s just frustrating that it is now April and the part is still not there. The fact that they originally said it’d take 3 days turned into 6 months is ridiculous. They are also horrible at communicating. Every time I would call I would get told that they would call me back but no one ever would. Every single update I’ve gotten was because I was the one who called. Very disappointed.

Apr 22, 2024 · Julissa

You can absolutely entrust your car/truck with Valley Colision Center. Easy communication, on time delivery with fantastic customer service.

Aug 30, 2024 · Tamera Lo

They did a great job on color matching my Bronco. It looks great. Thank you so much.

Oct 04, 2024 · Robin Jones

Great service and great people very easy to work with I had them paint my truck and it came out amazing I wouldn’t take my vehicle anywhere else

Jul 01, 2024 · Seth Carender

Never bring your car here! I have an SUV I waited three weeks to fix the driver side (back seat) door. After the first week I never got a follow up on my vehicle, called and they gave me the run around and then said it will be ready by Friday that “it’s in paint”. Showed up that Friday and they said they’re still working on it. 2nd week still no follow up; called and they said it will be ready by that Friday; so I showed up that Friday and my vehicle had a scratch on the door!!!! Yes the replacement door had a scratch & the plastic panels on the bottom of my vehicle were lose and not secured (which are still loose to this day) I then told him I’m not going to pay for this until it’s fixed. Week later got my car back at this point I needed my car because I took 2 weeks of vacation to get this fixed and noticed my car needed a battery, out of the blue & my headlights were worn out ! Prior to sending my car in I didn’t have foggy lights. My vehicle is a 2018 and I do NOT wash my car through car washes, I pressure wash my car myself. I hate to say this but I really feel they traded parts from my car.

Sep 02, 2022 · Cassandra Gonzalez