United Auto Repair

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  • +1 614-237-7322
  • unitedautorepaircolumbus.wordpress.com
  • 3525 E Livingston Ave #2228, Columbus, OH 43227, USA

Operating Hours

Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

United Auto Repair Introduce

United Auto Repair stands as a pillar within the 'Auto Repair Stations' category, serving as a comprehensive solution for local users' automotive needs. It's more than just a place to get a car fixed; it’s a full-service facility dedicated to the long-term health, safety, and optimal performance of a wide range of vehicles, from everyday commuters to family SUVs. The emphasis here is on providing a complete spectrum of services and necessary goods (parts) to ensure vehicles are reliable and roadworthy.

The environment at United Auto Repair is designed to instill confidence and comfort. Typically, a clean, organized, and well-maintained facility is a hallmark of their operation. The customer waiting area is usually bright and welcoming, featuring comfortable seating, and often amenities like Wi-Fi, refreshments, or a television to make the waiting experience as pleasant as possible. This approach demonstrates an understanding that vehicle repairs can sometimes be an inconvenience, and United Auto Repair aims to mitigate that. The service bays themselves are expected to be tidy, equipped with modern diagnostic tools, lifts, and a comprehensive array of specialized equipment necessary for various repairs. This professional and orderly workspace not only reflects the shop’s commitment to efficiency and precision but also underscores a dedication to safety for both technicians and customers. Signage is clear, guiding customers and showcasing the services offered, contributing to an overall sense of professionalism and transparency.

The services offered at United Auto Repair are extensive, covering nearly every aspect of vehicle maintenance and repair. As a comprehensive 'Auto Repair Station,' their aim is to be a one-stop shop for all automotive concerns. These services typically include:

  • Advanced Diagnostic Services: Utilizing cutting-edge computer diagnostic equipment to accurately pinpoint issues related to the engine, transmission, electrical systems, braking, and more. This precision helps in identifying the root cause of problems quickly and efficiently, preventing unnecessary repairs.
  • Routine Scheduled Maintenance: This foundational service includes essential tasks such as oil changes, filter replacements (oil, air, fuel, cabin), fluid checks and top-offs (coolant, brake fluid, power steering fluid, transmission fluid), and comprehensive multi-point inspections. These preventative measures are crucial for extending vehicle lifespan, improving fuel efficiency, and identifying potential issues before they become major problems.
  • Brake System Repair & Service: A critical safety component, services include comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, caliper replacement, and anti-lock braking system (ABS) diagnostics and repair.
  • Tire Sales, Service & Repair: Offering a wide selection of new tires for various vehicle types and driving conditions, along with professional mounting, balancing, rotation, and flat tire repair services. Wheel alignment is also a key offering to ensure even tire wear and proper vehicle handling.
  • Engine Repair & Performance: From addressing "check engine" light issues and minor engine adjustments to more complex tasks like timing belt replacement, cylinder head repair, and full engine overhauls. This includes fuel system cleaning, spark plug replacement, and addressing rough idling or stalling issues.
  • Transmission Service & Repair: Covering both automatic and manual transmissions, including fluid and filter changes, clutch replacement, and rebuilding or replacing faulty transmissions.
  • Heating & Air Conditioning (HVAC) System Repair: Diagnosis and repair of AC recharges, compressor issues, heater core problems, and climate control system malfunctions, ensuring driver and passenger comfort regardless of the weather.
  • Suspension & Steering System Services: Repair and replacement of components such as shocks, struts, control arms, ball joints, tie rods, and power steering systems, all vital for vehicle handling, ride comfort, and safety.
  • Exhaust System Repair: Addressing issues like muffler replacement, catalytic converter repair, exhaust manifold leaks, and oxygen sensor replacement, crucial for emissions control and vehicle performance.
  • Electrical System Diagnostics & Repair: Troubleshooting and fixing issues with batteries, alternators, starters, wiring, lighting systems, power windows, and other complex electrical components.
  • Pre-Purchase & Safety Inspections: Providing thorough inspections for individuals looking to buy a used car or for those needing a vehicle safety check, offering an objective assessment of the vehicle’s condition.

The features that distinguish United Auto Repair and contribute to its strong reputation as a reliable 'Auto Repair Station' include:

  • Certified and Experienced Technicians: A cornerstone of their service is a team of highly skilled and often ASE-certified mechanics. These professionals possess extensive experience across various vehicle makes and models, and regularly undergo training to stay current with the latest automotive technologies and repair methodologies.
  • Use of Quality Parts & Materials: United Auto Repair typically sources and utilizes high-quality, reputable brand parts for all replacements and repairs. This commitment ensures durability, optimal performance, and usually comes with a warranty, providing customers with peace of mind.
  • State-of-the-Art Equipment: Investment in the latest diagnostic tools, specialized equipment, and modern repair bays allows for accurate, efficient, and high-quality service, reducing repair times and enhancing overall vehicle performance.
  • Transparent Pricing & Communication: A fundamental principle is honesty and clarity. United Auto Repair is expected to provide detailed, upfront estimates before any work begins, ensuring no hidden fees. Technicians and service advisors are trained to clearly explain issues and proposed solutions in understandable terms, empowering customers to make informed decisions about their vehicle's care.
  • Customer-Centric Approach: Beyond technical excellence, there is a strong emphasis on providing an exceptional customer experience. This includes friendly and professional interactions, timely updates on repair progress, convenient scheduling options, and a proactive approach to addressing any customer concerns.
  • Warranty on Services: As a reputable 'Auto Repair Station,' United Auto Repair typically stands behind its work by offering warranties on both the parts installed and the labor performed, providing an added layer of assurance to clients.
  • Commitment to Vehicle Longevity: Their holistic approach to maintenance and repair is geared towards extending the life of customers' vehicles and ensuring they run safely and efficiently for many years.

For promotional information, United Auto Repair likely engages in various strategies to attract and retain local users. Common promotions and features might include:

  • New Customer Welcome Offers: Providing introductory discounts on first-time services, such as a percentage off labor, a discounted oil change, or a complimentary vehicle inspection to encourage new clients to experience their service quality.
  • Seasonal Service Specials: Offering bundled services or discounts tailored to specific times of the year, for instance, a "Winterization Package" including battery checks and tire inspections, or an "AC Performance Check" for summer.
  • Loyalty Programs: Implementing reward systems for repeat customers, such as accumulating points for every dollar spent that can be redeemed for future services, or exclusive discounts after a certain number of visits.
  • Online Appointment Scheduling & Reminders: Offering the convenience of booking service appointments through their website and sending automated reminders for upcoming maintenance or service due dates, improving customer engagement and retention.
  • Digital Vehicle Health Reports: Utilizing technology to provide customers with detailed digital reports, often including photos or videos of identified issues, enhancing transparency and trust.
  • Referral Programs: Encouraging existing satisfied customers to refer new clients by offering incentives for both the referrer and the new customer.
  • Community Involvement: Potentially sponsoring local events, sports teams, or offering discounts to local community groups, building goodwill and brand visibility.
  • Online Reviews and Testimonials: Actively encouraging customers to leave reviews on popular platforms (Google, Yelp, etc.) and showcasing positive testimonials on their website to build credibility and attract new clients.
  • Fleet Service Discounts: Offering customized service agreements and special pricing for businesses with multiple vehicles, recognizing the unique needs of commercial clients.

In conclusion, United Auto Repair serves as a vital 'Auto Repair Station' in the local community, providing a comprehensive, reliable, and customer-focused approach to vehicle maintenance and repair. Their commitment to a professional environment, a vast array of expert services, key features like certified technicians and quality parts, and strategic promotional efforts collectively establish them as a trusted and convenient destination for all automotive care needs, ensuring vehicles remain safe and dependable on the road.

United Auto Repair Location

United Auto Repair Customer Reviews

My family and I have received services from United Auto Repair for more than 10 year (I believe) and the owner has worked on several of my cars/van/SUV throughout those years. I gladly agree with the comments from thenekkidtruth & mvblood. Salomon, the owner, is a great guy. He's always friendly, thorough and kind enough to explain in layman’s terms what's wrong with your vehicle. He’s always willing to get your vehicle seen and returned back to you as soon as possible. My entire immediate family knows and trust him...literally, our lives have been safer in any vehicle he’s worked on.

Oct 07, 2019 · Lasheba Cooper

My family and I have received services from United Auto Repair for more than 10 year (I believe) and the owner has worked on several of my cars/van/SUV throughout those years. I gladly agree with the comments from thenekkidtruth & mvblood. Salomon, the owner, is a great guy. He's always friendly, thorough and kind enough to explain in layman’s terms what's wrong with your vehicle. He’s always willing to get your vehicle seen and returned back to you as soon as possible. My entire immediate family knows and trust him...literally, our lives have been safer in any vehicle he’s worked on.

Oct 07, 2019 · Lasheba Cooper

Great service, fast affordable. I wanted a cover that was dragging on the round removed. He took me under car explained the importance of it. Securely reattached it. Not pushy. Although it took about 15 minutes for my repair The only concern was that it was cold in the waiting area. I'll definitely go back....when its warm outside

Jan 26, 2022 · Judy Dallas

Great service, fast affordable. I wanted a cover that was dragging on the round removed. He took me under car explained the importance of it. Securely reattached it. Not pushy. Although it took about 15 minutes for my repair The only concern was that it was cold in the waiting area. I'll definitely go back....when its warm outside

Jan 26, 2022 · Judy Dallas

My experience with United Auto has always been pleasant and stress free! I drop off my car, the problem is viewed, then fixed,at a reasonable price,no scams, no hidden costs, and the staff will let you know of any other problems that may be going on with your vehicle. It was really hard to find a mechanic when I first moved here, and I'm so glad I've got a good one who gives my car the best care and my family and I the best customer service. I love United Auto Repair!

Oct 21, 2013 · mvblood

My experience with United Auto has always been pleasant and stress free! I drop off my car, the problem is viewed, then fixed,at a reasonable price,no scams, no hidden costs, and the staff will let you know of any other problems that may be going on with your vehicle. It was really hard to find a mechanic when I first moved here, and I'm so glad I've got a good one who gives my car the best care and my family and I the best customer service. I love United Auto Repair!

Oct 21, 2013 · mvblood

I feel lucky to have found United. The owner/operator does everything right - he's thorough, communicative, he'll tell you exactly what's wrong, what he did to fix it, where he went the extra mile in his work, and he'll point out other potential problems you might want to have him examine. Once the job was finished, the business owner stayed an hour later to get my vehicle back in my hands - can you imagine? He keeps his word, and he believes in charging a fair rate for a fair job in the hopes of earning your future business. He's earned mine - I'm taking a second vehicle to him next week. On top of it all, he's the nicest guy in the world. I don't find many fives - who does these days? This guy is def a five. I couldn't ask for anything more from this business.

Apr 21, 2017 · thenekkidtruth

I feel lucky to have found United. The owner/operator does everything right - he's thorough, communicative, he'll tell you exactly what's wrong, what he did to fix it, where he went the extra mile in his work, and he'll point out other potential problems you might want to have him examine. Once the job was finished, the business owner stayed an hour later to get my vehicle back in my hands - can you imagine? He keeps his word, and he believes in charging a fair rate for a fair job in the hopes of earning your future business. He's earned mine - I'm taking a second vehicle to him next week. On top of it all, he's the nicest guy in the world. I don't find many fives - who does these days? This guy is def a five. I couldn't ask for anything more from this business.

Apr 21, 2017 · thenekkidtruth

My experience was below average but since the owner was such a nice guy I will still rate them 3 out of 5 stars.

Apr 30, 2018 · Christian Fisher

My experience was below average but since the owner was such a nice guy I will still rate them 3 out of 5 stars.

Apr 30, 2018 · Christian Fisher