UNITED AUTO CARE CENTER

Located at 3560 East Tropicana Avenue Suite #400 and #800, Las Vegas, NV 89121, USA, UNITED AUTO CARE CENTER stands as a prominent establishment within the "Auto Repair Stations" category, catering to the diverse automotive needs of local users. You can reach them by phone at (702) 444-4468 or on mobile at +1 702-444-4468. Established in 2017, this family-owned and operated business has grown from two mechanics and four bays to a full-service garage, emphasizing their commitment to growth and customer satisfaction.

UNITED AUTO CARE CENTER aims to provide a stress-free experience for both new and returning customers. The facility is equipped to handle a wide range of automotive issues, from routine maintenance to complex repairs. While a waiting area with wireless Internet is available for convenience, the shop also offers early bird and after-hours drop-off options, along with a local shuttle service and loaner cars to minimize disruption to your day. The team emphasizes transparent communication and provides detailed estimates.

However, it's important to note varying customer experiences. While some customers praise the friendly, professional, and quick staff, highlighting clear explanations and no unnecessary upsells, other feedback raises concerns. One significant point of caution shared by a customer relates to signing blank authorization forms before receiving estimates. This highlights the importance of understanding Nevada law, which mandates signed estimates for work over $100. Another review mentions a situation where an A/C diagnosis and repair did not resolve the underlying issue, and the shop's resolution was to "bring it back in," which was not feasible for a distant customer. These instances underline the necessity for customers to be fully informed and proactive in understanding service agreements and expected outcomes.

UNITED AUTO CARE CENTER presents itself as a full automotive repair shop capable of handling both major and minor repairs. Their services are extensive and include, but are not limited to:

• Engine & Transmission Services: This includes significant work such as engine and transmission rebuilds, addressing core issues that impact vehicle performance.
• Brake Services: Comprehensive brake inspections, repairs, and replacements to ensure vehicle safety.
• Suspension Services: Addressing issues with your vehicle's suspension system for a smoother ride and better handling.
• Radiator Services: Maintenance and repair of cooling systems to prevent overheating.
• Muffler and Catalytic Converter Services: Addressing exhaust system issues.
• Oil Change & Fluid Specials: Offering synthetic blend and full synthetic oil changes, along with comprehensive fluid specials that include brake fluid, power steering fluid, coolant, and engine oil & filter. These services often come with a multi-point inspection.
• Air Condition (AC Service): Diagnostics, recharging, and repair of vehicle air conditioning systems.
• Electrical & Electronic Services: Addressing various electrical and electronic issues within the vehicle.
• 4x4 Services: Specialized maintenance and repair for four-wheel-drive vehicles.
• General Maintenance & Inspections: Thorough inspections of tires, fluid levels, battery, lights, wipers, belts, hoses, and more to identify potential issues early.
• Fleet Services: Dedicated maintenance and repair solutions for commercial fleets, including electrical, electronics, engine work, front end services, suspension work, and wheel services.
• Ignition Interlock Services: As an authorized installer for Intoxalock, they provide installation, calibration, vehicle transfers, resets, and removal of ignition interlock devices.

UNITED AUTO CARE CENTER emphasizes several features designed to assure customers of quality and reliability:

• ASE Certified Technicians: All mechanics and technicians at UNITED AUTO CARE CENTER are ASE certified, signifying a high level of expertise and commitment to industry standards.
• Partnerships: The center has partnered with reputable entities such as TECHNET PROFESSIONAL, CARMAX SERVICE, and REPAIRPAL. These partnerships often come with benefits for customers, including nationwide warranties on services.
• Warranty: They offer a 12-month / 12,000-mile warranty on their work, providing peace of mind for customers regarding the quality of repairs performed. Some information also suggests an 18-month warranty with all services.
• Competitive Pricing: The shop aims to provide affordable repair services, and they offer free estimates.
• Diagnostic Capabilities: They utilize advanced computerized systems to diagnose vehicle issues efficiently.
• Customer Communication: While some customer feedback is mixed, the center aims for transparency, informing customers about identified issues and recommended repairs prior to performing work.
• Accepts Most Warranty Companies: They are certified with many warranty companies, including CARSHIELD and GWC, simplifying the process for customers with extended warranties.

UNITED AUTO CARE CENTER frequently runs promotions, particularly for common services like oil changes and fluid specials. Information found indicates:

• Oil Change Deals: Offers for synthetic blend and full synthetic oil changes combined with 22-point inspections have been advertised, often with significant discounts.
• Fluid Specials: Comprehensive fluid services are also frequently bundled into promotional packages.
• Free Estimates: Customers can call for a free estimate on their repair needs.

It is highly recommended that potential customers directly contact UNITED AUTO CARE CENTER at (702) 444-4468 or +1 702-444-4468 to inquire about their most current promotions, service details, and to ensure full understanding of pricing and warranty policies before authorizing any work. Given past customer feedback regarding estimates and unexpected issues, clear communication and obtaining a signed, detailed estimate are crucial steps for a positive experience.