Truck Accessories Group LLC
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- +1 574-522-5337
- www.truckgroup.com
- 28858 Ventura Dr, Elkhart, IN 46517, USA
Operating Hours
Truck Accessories Group LLC Introduce
Truck Accessories Group LLC, now operating under the name LEER Group, holds a prominent position within the broader "Auto Repair Stations" ecosystem, not as a direct repair shop, but as a leading manufacturer and supplier of truck accessories. Their primary focus is on enhancing the functionality, security, and aesthetics of trucks through a diverse range of high-quality products. While they don't perform repairs themselves, their products are integral to many truck owners' customization and utility needs, often installed by their vast network of independent dealers and truck accessory retailers, which themselves might be considered specialized auto repair/installation stations.
As a major manufacturer, LEER Group's primary environment is its manufacturing facilities, headquartered in Elkhart, Indiana, with additional plants across North America. These facilities are characterized by advanced manufacturing processes, including fiberglass and aluminum fabrication, to produce truck caps, tonneau covers, and other accessories. The company's commitment to quality is rooted in these production environments, where engineering, design, and assembly converge. For local users, the "environment" they experience is typically through LEER Group's extensive network of over 1,300 independent dealers across North America (including potentially in areas like New Paris, IN). These dealerships often feature showrooms where customers can view products, and installation bays where accessories are professionally fitted onto vehicles. The emphasis in these dealer environments is on expertise, personalized consultation, and professional installation, ensuring that the LEER Group products are correctly integrated with the customer's truck.
LEER Group, encompassing well-known brands like LEER, SnugTop, Century, Pace Edwards by LEER, and BEDSLIDE, offers a comprehensive range of truck accessories. These products are crucial for truck owners looking to customize their vehicles for recreational purposes, enhance utility for commercial or fleet use, or simply add style and protection. Their primary goods for sale include:
- Truck Caps (Truck Toppers/Shells): Available in fiberglass and aluminum, these enclosures cover the truck bed, providing secure, weather-tight storage and converting the truck bed into a protected space. They come in various styles (cab-high, mid-rise, high-rise) and configurations (windows, doors, interior lighting, roof racks) for both recreational and commercial applications.
- Tonneau Covers (Truck Bed Covers): Designed to cover the truck bed, offering security and protection from the elements. These are available in various styles:
- Hard Folding Covers: Such as the BAKFlip series, offering multiple folding positions for bed access and robust security.
- Hard Roll-Up Covers: Like the BAK Revolver series, combining the security of a hard cover with the convenience of a roll-up.
- Soft Roll-Up Covers: More economical options like the TruXedo TruXport, providing basic bed coverage and protection.
- Retractable Covers: Such as Pace Edwards, offering a sleek look and easy access with a retractable mechanism.
- Fiberglass Tonneau Covers: Painted to match the truck's color, offering a seamless look and secure closure.
- Bed Slides (e.g., BEDSLIDE): Retractable truck bed cargo management systems that allow users to slide heavy or bulky items out of the truck bed for easier access, improving efficiency for both personal and commercial use.
- Commercial/Fleet Products: Specialized truck caps and accessories designed for work trucks, offering features like heavy-duty construction, toolboxes, shelving, and ladder racks to optimize utility for various trades and industries.
- Related Accessories: While not the core focus, their dealer network also typically offers complementary truck accessories such as running boards, floor mats, bed liners, and lighting solutions, all designed to enhance the truck ownership experience.
LEER Group's dedication to innovation is evident in products like the BAKFlip MX4 TS, which integrates T-slots for easy rack compatibility, showcasing their commitment to evolving truck utility.
LEER Group's position as a leader in truck accessories is built upon several key features:
- Industry Leadership and Heritage: As the largest manufacturer and supplier of fiberglass and aluminum truck caps and tonneau covers in North America, LEER Group (and its former iteration, Truck Accessories Group LLC, founded in 1971) boasts decades of experience and a strong reputation for quality and innovation. This long-standing presence signifies deep industry knowledge and reliability.
- Diverse Brand Portfolio: Owning multiple respected brands (LEER, SnugTop, Century, Pace Edwards, BEDSLIDE) allows them to cater to a wide range of customer preferences, budgets, and truck types, offering specialized solutions for different needs.
- Extensive Dealer Network: Their network of over 1,300 independent dealers ensures widespread availability of their products and professional installation services. This dealer network is crucial for customer access and support, often serving as the direct "Auto Repair Stations" for accessory installation and related customization.
- Focus on Functionality and Aesthetics: LEER Group products are designed to provide both practical utility (security, weather protection, cargo management) and enhance the visual appeal of trucks, adding to their overall value.
- Quality and Durability: As a manufacturer, they control the quality of their products from design to production, emphasizing durable materials like fiberglass and aluminum to ensure longevity and performance in various conditions.
- Innovation and R&D: Continuous investment in research and development leads to innovative products that address evolving customer needs and market trends, such as integrated rack systems and advanced tonneau cover designs.
LEER Group primarily engages with its end-users through its robust dealer network and broader marketing campaigns. While direct consumer promotions like discounts on specific accessories might be offered by individual dealers, LEER Group's promotional efforts are more strategic and brand-focused:
- Brand Ambassadorships and Sponsorships: LEER Group actively partners with figures like NASCAR Craftsman Truck Series driver Thad Moffitt to promote their brands, leveraging their popularity and association with the truck lifestyle.
- Digital Marketing Support for Dealers: LEER Group provides its independent dealers with digital tools like Promoboxx to amplify and automate branded social media content. This helps dealers reach a broad audience and drive traffic to their retail stores, showcasing LEER Group products effectively.
- Influencer Programs: The company is also implementing an ambassador/influencer program (managed by Social Ladder) to streamline communications and encourage high-quality, organic content showcasing their products.
- Showcasing Product Features: Promotions often highlight specific product benefits, such as the security of a hard tonneau cover, the convenience of a bed slide, or the weather protection of a truck cap, often with compelling visuals.
- Targeted Campaigns: Marketing materials differentiate between recreational and commercial product lines, with specific campaigns targeting adventurers, outdoor enthusiasts, and various trade professionals.
- Industry Events and Trade Shows: Participation in major automotive aftermarket shows allows them to showcase new products, connect with dealers, and maintain industry visibility.
- Online Presence and Resources: Their official websites (e.g., LEER.com) serve as comprehensive resources for product information, dealer locators, and news, enabling customers to research and find their products.
In essence, LEER Group (formerly Truck Accessories Group LLC) functions as a foundational pillar within the "Auto Repair Stations" sector by manufacturing and supplying high-quality truck accessories. Their extensive product line, strategic partnerships, and robust dealer network ensure that truck owners have access to the components needed to customize, protect, and enhance their vehicles, ultimately serving a crucial role in the broader automotive aftermarket industry.
Truck Accessories Group LLC Location
Truck Accessories Group LLC Customer Reviews
There is absolutely no customer service after the sale with these people. I need a simple rubber hinge for the side opening window on my cap that fell apart. I went to their dealer. He wouldn't sell me the part, but he'd sell me a new window for $450.00. Not happening. I found the stamp on the glass, so I knew what company made the actual window. T.A.G. and all of its companies are local to me, so I stopped into leer to ask about buying what I need. No help at all. Statewide windows, who made the window is owned by T.A.G. I stopped in there twice and I was given the run around there as well. At the end of the day, I couldn't buy the part that I needed from the manufacturer, the window vendor, or the dealer. I found the piece of rubber hinge online for $1.02 per foot and I had to order it that way. $5.00 for enough material to fix both sides, and they gave me the run around about it. I've since taken all of the leer logos off of the cap, and I'll advise everyone Whos looking for a cap or bed cover to shop elsewhere for their truck needs.
Aug 22, 2024 · Robert Pontius
The worst customer service ever!!! Need a replacement part but there is no way to order it, no number to call, no one ever responds to my email or the contact I made through their website.
Dec 09, 2024 · Kevin Sweetnam
Absolute worst customer service I have ever experienced. Wrong door skirt came with the topper and it has now been 1 month with no new skirt. You can try to call Leer directly but don't waste your time, you will be disconnected every time with out getting to talk to anyone. Even their dealer Radco says they can't call them, everything must be done through email and Leer doesn't even get back to them sometimes for 3+ weeks. If I'd have known this I never would have bought a Leer Topper. Will never purchase another item from them no matter how badly I need it.
Oct 03, 2023 · Scott Schuler
One of worst experiences I ever had as a customer with a company. Ordered the Leer truck cap through a reputable dealer and when it arrived, it couldn't even be attached to the truck bed due to poor construction. Dealer took pictures and sent them to Leer explaining problem. TAG or Leer wouldn't do anything and didnt believe the dealer. They ignored the problem for 10 days and only decided to build another one after dealer complained. I needed this truck cap by July 11, 2019 for a trip and still hasn't arrived with the replacement. Horrible customer service and arrogant too!!!
Jul 09, 2019 · Brian Ward
I have had four pickups and four Leer toppers. My current is a 2002 Chevy with a Leer tonneau cover I bought right after I bought the truck.A couple of years back, the paint started peeling off. I checked my "Limited" lifetime warranty and this was covered and acknowledged by a rep of Leer. I could not find my original sales slip. I sent Leer a picture of the metal name plate attached to the cover, which should identify me as the original owner. That was not good enough. I guess Leer doesn't care that my peeling cover is a rolling testimony to the quality one can expect over time.
Apr 29, 2019 · Dennis Frazier
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