Triple City Collision

Triple City Collision is an Auto Repair Station located at 2215 Schaefer Rd, Detroit, MI 48217, USA. They can be contacted at (313) 610-7170 or +1 313-610-7170. Based on the limited customer feedback available, Triple City Collision appears to offer both collision repair services and the sale of used car parts.

One customer recounts a negative experience related to purchasing used car doors. This individual drove a significant distance (49 minutes) to Triple City Collision to acquire replacement doors for their damaged vehicle. However, the customer alleges that the doors were improperly removed from another car, with the seller reportedly cutting the wires instead of simply unhooking them. Despite this, the customer proceeded with the purchase, suspecting that the seller was aware of the resulting wiring issue. The reviewer expresses strong dissatisfaction with this transaction, labeling it "foul business" and noting that their attempt to contact the seller afterward was ignored. As a result of this experience, the customer states they would never patronize Triple City Collision again.

In contrast, another customer offers a highly positive review of Triple City Collision's repair services. This reviewer expresses their love for the shop, praising their "Good job!" They highlight the efficiency of the service, noting that their car was in and out in less than a week. This is particularly commendable as the customer mentions that other referred collision shops had quoted a significantly longer timeframe (two to three weeks) just to provide an estimate. The reviewer expresses their gratitude to Triple City Collision for their prompt service.

Considering these two contrasting reviews, it is challenging to form a comprehensive picture of the environment and overall service quality at Triple City Collision. The negative review regarding the sale of used parts suggests a potentially unprofessional or unethical approach to dismantling and selling car components, with a lack of consideration for the buyer's potential difficulties. It also points to poor after-sales communication. This might indicate a segment of their operation that is not focused on customer satisfaction.

On the other hand, the positive review for collision repair services suggests an efficient and timely operation in this area. The ability to complete repairs in under a week, when other shops were quoting extended lead times for estimates alone, indicates a potentially well-organized and responsive repair service. This positive feedback highlights the possibility of competent and timely collision work being performed at Triple City Collision.

Based on the available information, the services offered by Triple City Collision appear to include:

• Collision repair: Addressing damage to vehicles resulting from accidents. This likely includes bodywork, dent repair, and potentially painting services.
• Sale of used car parts: Offering components salvaged from other vehicles, as indicated by the door purchase experience. The quality and the manner in which these parts are sourced and sold may vary.

Features of Triple City Collision, as suggested by the reviews, could include:

• Potentially quick turnaround times for collision repairs, as highlighted by the positive reviewer.
• Availability of used car parts, which might be a more affordable option for some customers.

However, the negative review introduces a significant caveat regarding the ethical practices and quality of service in their parts sales division. The alleged improper dismantling of parts and the lack of post-sale communication are concerning aspects.

There is no specific promotional information available for Triple City Collision in the provided data. Auto repair stations often offer promotions such as discounts on specific repair services, seasonal specials, or price matching. However, there is no mention of such offers in the current customer feedback. Local users interested in potential promotions would need to contact Triple City Collision directly.

For local users in Detroit, MI, considering Triple City Collision, it is important to weigh the contrasting experiences of the two reviewers. If you are seeking collision repair services and prioritize a quick turnaround time, the positive review suggests that Triple City Collision might be a viable option. Their ability to provide service in under a week was a significant advantage for one customer. However, if you are considering purchasing used parts from them, the negative review raises serious concerns about the sourcing, quality, and the seller's integrity and communication.

Given the limited and conflicting feedback, it would be prudent for potential customers to exercise caution. If considering their repair services, it might be beneficial to seek additional reviews or inquire about their repair process and guarantees. If interested in used parts, it would be essential to thoroughly inspect the parts before purchase and clarify the terms of sale and any potential warranties or return policies.

In conclusion, Triple City Collision in Detroit, MI, operates as an Auto Repair Station offering collision repair services and selling used car parts. Customer experiences are varied, with one praising their efficient repair work and another detailing a negative experience with a parts purchase due to alleged improper handling and poor communication. Local users should consider these contrasting accounts when deciding whether to utilize the services of Triple City Collision.