Triple C Glass Shop Inc

Triple C Glass Shop Inc, situated at 349 S Main St, Franklin, OH 45005, USA, operates as a specialized auto repair station focusing on glass services. While the broader category of "Auto Repair Stations" encompasses a wide range of vehicle maintenance and repair, Triple C Glass Shop Inc carves out a niche by primarily addressing automotive glass needs, such as windshield repair and replacement, and extending its expertise to residential and commercial glass solutions.

The environment at Triple C Glass Shop Inc is likely a functional workshop setting, equipped with the tools and materials necessary for precise glass cutting, installation, and repair. Given the nature of glass work, cleanliness and a well-organized space would be paramount to ensure the quality of installations and prevent damage to delicate materials. While there might be a waiting area for customers, the primary focus would be on the work bays where vehicles (and potentially other glass items) are serviced. The professionalism of the environment would be reflected in the systematic approach to handling glass products and ensuring secure installations.

The core services offered by Triple C Glass Shop Inc would primarily revolve around glass. For vehicles, this includes:

• Windshield Repair and Replacement: Addressing chips, cracks, and full windshield replacements.
• Side and Rear Window Replacement: Handling damaged door windows, quarter glass, and backlites.
• Vent Glass and Sunroof Repair: Servicing specialized automotive glass components.

Beyond automotive glass, the company’s name, "Triple C Glass Shop Inc," and some customer feedback suggest they also cater to residential and possibly commercial glass needs. This could include:

• Home Window Replacement and Repair: For residential properties, including custom-sized windows as indicated by customer reviews.
• Custom Glass Cutting: For various applications, such as tabletops, mirrors, or specialty glass installations.
• Commercial Glass: Potentially servicing storefronts, office partitions, or other business-related glass requirements.

Given the broad scope of glass work, the services would also involve assessment, measurement, and installation, ensuring proper fit and sealing for both vehicles and buildings.

The features of Triple C Glass Shop Inc, as highlighted by customer reviews, present a mixed picture. On the positive side, an updated review notes, "So, finally got in contact with them & they came & installed the windows literally the next day. It didn’t take long at all, even though our situation was particularly difficult because of the broken window. The windows look awesome! Definitely feeling the warmth/coolness staying in the house. I’m very pleased & would recommend them to anyone." This indicates that when the service is delivered, the quality of the installation and the appearance of the finished product can be highly satisfactory. The ability to handle "difficult" situations and deliver "awesome" results suggests expertise in glass work and effective installation techniques, providing benefits like improved insulation (warmth/coolness staying in the house).

However, customer feedback also points to significant challenges in communication and initial customer interactions. One extensive review details difficulties in reaching the shop via phone ("I've called over 15 times. Most of the time I get a busy tone & am unable to reach anyone or leave a message. The rest of the times have rung until it said 'you may dial your extension now' & then hangs up on you"). It also mentions issues with initial measuring service, getting a quote, and delays in product delivery and installation ("It's now been almost a month & we STILL haven't heard from them..."). Furthermore, a review highlights a negative experience regarding a leaky back window in an old truck, where a staff member allegedly denied having worked on it and refused to fix the problem, leading to a very unsatisfactory resolution and a strong negative recommendation. These reviews collectively suggest that while the final installation quality can be good, consistency in customer service, responsiveness, and accountability for completed work may be areas where the business has faced challenges.

For promotional information, there isn't specific data available online detailing ongoing specials or discounts for Triple C Glass Shop Inc. Generally, glass repair and replacement shops might offer promotions such as:

• Discounts on windshield replacements with insurance claims.
• Specials for multiple window replacements (e.g., for residential projects).
• Coupons for specific types of glass repair (e.g., chip repair deals).
• Seasonal offers for home window upgrades for energy efficiency.

Given the communication issues reported by some customers, local users in Franklin, OH, interested in services from Triple C Glass Shop Inc are highly encouraged to contact them directly at (937) 746-8952 or +1 937-746-8952. It would be advisable to explicitly discuss their needs, clarify pricing, inquire about installation timelines, and confirm any warranty or guarantee policies for the work performed. Visiting the shop in person at 349 S Main St, Franklin, OH 45005, USA, might also be a more effective way to get direct answers and ensure a smoother process, especially for complex or time-sensitive glass needs, as suggested by the customer who ultimately found success by getting "in contact with them" directly.

In conclusion, Triple C Glass Shop Inc operates as a specialized auto repair station focusing on a range of glass services for automotive, residential, and potentially commercial applications in Franklin, OH. While they appear capable of delivering high-quality glass installations and repairs, as demonstrated by positive outcomes for some customers, the business has received feedback indicating inconsistencies in customer service, communication, and post-installation support. Prospective clients should be prepared for potential communication hurdles and consider direct engagement to ensure their needs are met effectively. For accurate pricing and service details, direct contact is recommended.