Tommy's Custom Coach Works

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Tommy's Custom Coach Works Introduce

Tommy's Custom Coach Works, situated at 3048 Moore St, San Diego, CA 92110, USA, distinguishes itself as a highly specialized **Auto Repair Station** that goes far beyond typical automotive maintenance. While operating within the broad category of auto repair, Tommy's focuses on custom fabrication, heavy-duty vehicle repair, and complex problem-solving for unique and commercial vehicles, including RVs and specialized trucks. The strong customer testimonials underscore their exceptional commitment to service, innovative solutions, and the ability to tackle challenging projects that other shops might decline.

Environment at Tommy's Custom Coach Works

The environment at Tommy's Custom Coach Works, while not explicitly detailed in terms of a customer waiting area, is clearly characterized by a focus on **heavy-duty work, custom fabrication, and complex problem-solving**. Given the nature of their projects, such as refurbishing a "beat up CNN truck" and installing large custom batteries for a solar setup, their facility must be equipped with specialized tools, machinery, and a workspace capable of handling large and intricate vehicles. This likely includes welding equipment, fabrication tools, and ample space for vehicle maneuvering. The reviews emphasize the "we can do" attitude of Tommy and his team (including Dave and Louise), suggesting a proactive, solution-oriented atmosphere where challenges are met with ingenuity and dedication. Customers should anticipate a professional workshop environment where highly skilled technicians are engaged in detailed and often custom work.

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Services Offered by Tommy's Custom Coach Works

Tommy's Custom Coach Works offers a unique and specialized range of services, catering to clients with demanding and often customized vehicle needs. Their services, as highlighted by customer experiences, include:

  • **Custom Fabrication:** This is a core competency, demonstrated by the solar install where "larger batteries needed a custom fabrication" that looked "factory installed." This indicates their ability to design and build bespoke components to integrate new systems or repair existing ones.
  • **Specialized Vehicle Refurbishment:** Their work on the "old (beat up) CNN truck" to refurbish it showcases their capability to overhaul and restore commercial or specialized vehicles, addressing multiple issues from mechanical to structural and aesthetic.
  • **Complex Problem Solving and Repair:** The situation with the satellite truck's antenna, which "was way more than Tommy originally signed up for," but was ultimately fixed with the rental of a crane and dedicated effort, exemplifies their commitment to resolving difficult and unforeseen challenges. This suggests a willingness to go the extra mile to ensure a complete solution.
  • **RV Customization and Repair:** The positive review about a solar install on an RV points to their expertise in RV systems, including electrical upgrades and custom modifications. While "RV repair" is a broad term, their demonstrated capability in solar installations and complex problem-solving implies a broader range of RV-specific services.
  • **Welding Services:** Custom fabrication often involves welding, suggesting this is a key skill within their workshop, crucial for structural repairs and component integration.
  • **Antenna Repair for Satellite Trucks:** A highly specialized service, indicating their technical proficiency with broadcasting and communication vehicle systems.

Their service offering is less about routine maintenance and more about specialized, often unique, projects that require significant expertise, problem-solving skills, and custom solutions.

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Key Features of Tommy's Custom Coach Works

Tommy's Custom Coach Works is characterized by several stand-out features that make them a preferred choice for their niche clientele:

  • **Exceptional Customer Service:** Repeatedly highlighted, it's a "rare to find real customer service these days." Their commitment to going "way more than Tommy originally signed up for" demonstrates an extraordinary dedication to customer satisfaction.
  • **"We Can Do" Attitude:** This proactive and positive approach to complex challenges is a significant feature, reassuring customers that even difficult or unusual repairs will be undertaken and completed successfully. The phrase "I have not been able to stump these guys. They can and will fix anything" encapsulates this perfectly.
  • **Specialized Expertise in Custom and Commercial Vehicles:** Their focus on vehicles like satellite trucks and RVs, along with custom fabrication, sets them apart from general auto repair shops. This specialization means they have the knowledge and experience for intricate, non-standard jobs.
  • **High-Quality Workmanship:** The "solar install" looking "factory installed" after custom fabrication points to a high standard of craftsmanship and attention to detail.
  • **Problem-Solving Prowess:** Their willingness to rent a crane and personally address a complex antenna issue demonstrates their dedication to finding solutions, even when external resources or unconventional methods are required.
  • **Reliability and Trust:** The customer's statement of being "very happy with the service and would recommend to anybody" speaks volumes about the trust and confidence they instill in their clients.

These features position Tommy's Custom Coach Works as a highly capable and reliable partner for individuals and businesses with specialized vehicle needs.

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Promotional Information and Contact

For promotional efforts, Tommy's Custom Coach Works would likely emphasize its unique capabilities in **custom fabrication, specialized vehicle repair, and an unwavering commitment to customer satisfaction and problem-solving**. Their marketing would target commercial clients with specialized fleets (like media trucks) and RV owners seeking custom upgrades or complex repairs. While specific promotional offers were not provided in the input, they would likely highlight:

  • **Testimonials:** Heavily featuring the powerful customer reviews that showcase their "we can do" attitude and exceptional service.
  • **Case Studies:** Detailing successful complex projects, such as the CNN truck refurbishment or specific solar installations, to demonstrate their capabilities.
  • **Specialization:** Clearly communicating their expertise in custom coach work, RVs, and commercial vehicles.
  • **Commitment to Solutions:** Emphasizing their willingness to tackle challenging repairs that others might shy away from.

Potential clients in San Diego needing specialized vehicle services can contact Tommy's Custom Coach Works at **(619) 497-1007** or **+1 619-497-1007**. Their physical address at 3048 Moore St, San Diego, CA 92110, USA, serves as their workshop. The strong, positive feedback confirms that Tommy's Custom Coach Works is an exceptional choice for those seeking high-quality, custom solutions and a level of customer service that is increasingly rare in the industry.

Tommy's Custom Coach Works Photos

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Tommy's Custom Coach Works Location

Tommy's Custom Coach Works Customer Reviews

It is rare to find real customer service these days and I am the first to complain when services is poor. That is why I am so happy I found Tommy's Custom Coach Works. I am the owner of a TV Satellite Truck company. I brought Tommy a old (beat up) CNN truck to refurbish. Tommy and his employees have the "we can do" attitude. The job was much bigger then we had expected. When we ran into problems with the antenna........ Dave, Louise and Tommy did everything they could to get it fixed. This was way more then Tommy originally signed up for. Tommy rented a crane, removed antenna and fixed the problem. I have not been able to stump these guys. They can and will fix anything. I am very happy with the service and would recommend to anybody.

Aug 26, 2012 · Robb Murphy

Fantastic work on my solar install. The larger batteries needed a custom fabrication and once complete was so clean it looked factory installed! Highly recommend

Jul 06, 2021 · Landon Gordon

The best place to get work done on RVs. If you can dream it, they can make it happen.

Jan 19, 2018 · Eddie Lewis

Tommy is very knowledgeable & honest in what he has to say!

Apr 08, 2021 · Leeann Darling

Never got back to me.

Aug 11, 2020 · Mandy Clybor