TJ's garage

Located at 134 19th St NW, Barberton, OH 44203, USA, TJ's Garage operates as an auto repair station serving the local community. While specific details about the breadth of their services and the environment of the shop are limited in the provided information, its classification within the "Auto Repair Stations" platform category indicates that TJ's Garage is equipped to provide services and goods related to the diagnosis, maintenance, and repair of various automotive vehicles. Customers can reach TJ's Garage by phone at (330) 201-5118 or via mobile at +1 330-201-5118.

As an "Auto Repair Station," TJ's Garage is expected to handle a range of common automotive issues, offering solutions to keep vehicles functioning safely and efficiently. This broadly includes mechanical and electrical repairs, as well as routine maintenance. However, it's important to approach this introduction with an objective lens, as the available customer feedback presents a highly contrasting picture of their operations and service quality.

Based on the highly critical customer reviews, the environment and atmosphere at TJ's Garage appear to be a significant point of contention. Initial impressions described "Justin," presumably a key individual at the garage, as "friendly over the phone," suggesting an outwardly approachable and accommodating demeanor. The ability to "pick up after hours to accommodate my schedule" points to a degree of flexibility in service delivery.

However, the subsequent experience detailed in the negative review paints a picture of a less professional and, ultimately, concerning environment. The description of a "combative and uncooperative" attitude when confronted with issues, along with a perceived lack of responsibility and unwillingness to check work, reflects an atmosphere that quickly deteriorates from initial amiability. The property itself at 134 19th St NW, Barberton, OH, is listed as a single-family home with an attached garage built in 1904, which suggests a smaller, potentially home-based operation rather than a large commercial garage, influencing the overall perceived environment. One review also mentions the place being "out of business and closed up" at one point, implying instability or previous operational issues.

While a comprehensive list of services for TJ's Garage is not explicitly provided, the available customer review highlights a specific and critical repair undertaken:

• Ignition Switch Replacement: The central issue in the negative review revolves around the replacement of an ignition switch. This indicates that TJ's Garage performs electrical and mechanical repairs related to a vehicle's starting and steering systems.

Beyond this specific example, as an "Auto Repair Station," TJ's Garage would typically offer a general range of automotive services, which could include:

• General Diagnostics: Identifying malfunctions within a vehicle's systems.

• Brake Services: Repair or replacement of brake components.

• Fluid Services: Oil changes, transmission fluid flushes, etc.

• Suspension and Steering Repairs: Addressing issues with a vehicle's handling and ride.

• Engine Repair and Maintenance: Addressing performance issues or mechanical failures within the engine.

However, the quality of these services, particularly when it comes to critical components, is heavily questioned by the detailed negative feedback.

The customer experience at TJ's Garage, as depicted in the provided reviews, is highly polarized, offering both initial positives and severe negatives:

• Initial Friendliness and Accommodation: Justin, the individual mentioned, was initially perceived as friendly and accommodating, even allowing for after-hours pick-up. This suggests an effort to provide convenient service for customers.

• Serious Concerns Regarding Work Quality and Safety: This is the most critical feature to highlight. A customer reported that during an ignition switch replacement, the airbag assembly was broken, and one-time use "shear bolts" were reused, making the car unsafe to drive and potentially causing the wheel to lock up. This indicates a profound lack of attention to detail, a failure to use appropriate parts, and a disregard for critical safety procedures. The result was significant additional repair costs for the customer to rectify the damage caused by TJ's Garage's work.

• Unprofessional Conduct and Lack of Responsibility: When confronted with the issues, Justin was described as "combative and uncooperative," denying responsibility and even hanging up on the customer. This lack of accountability and professionalism in addressing customer complaints is a significant negative aspect of the customer experience.

• Failure to Check Work: The negative review explicitly states that the mechanic "didn't even check his work," which is an alarming detail for any auto repair service, as it directly impacts safety and repair efficacy.

• Use of Salvage Parts and Lack of Invoicing: Another comment associated with the business mentions issues with the use of "salvage yard" parts instead of new ones and a failure to email invoices, further raising questions about business practices and transparency.

• Business Instability: The mention of the business being "out of business and closed up" at one point and then "resurfacing" suggests potential operational instability, which can impact ongoing customer support or warranty claims.

The provided customer feedback serves as the primary "promotional information," though it presents a stark warning rather than a positive endorsement.

• Initial Positive Impressions (Contrasted with Reality): While one might initially be drawn in by a friendly phone call or convenient scheduling, the detailed negative review acts as a strong counter-narrative, effectively warning potential customers of significant risks.

• Severe Safety Hazard Highlighted: The most impactful "promotional" aspect is the explicit warning about a car becoming "unsafe to drive" due to improper work. This is a critical piece of information for anyone considering TJ's Garage for vehicle repairs.

• Negative Word-of-Mouth: The tone of the negative review, advising "If you value your life I'd go somewhere else" and "I suggest anyone avoid TJ's Auto," is highly damaging and serves as a powerful negative recommendation within the local community.

For local users in Barberton, OH, considering TJ's Garage for their auto repair needs, the publicly available information suggests a high degree of caution is necessary. While the business may offer initial convenience or friendly interaction, the serious allegations of unsafe repair practices, lack of accountability, and unprofessional conduct detailed in customer feedback are paramount. It is crucial for potential clients to prioritize safety and thoroughness in vehicle repairs, and the information available raises significant red flags about TJ's Garage in these critical areas.