Tires R Us & Repair Shop

Welcome to Tires R Us & Repair Shop, your local destination for a wide selection of auto parts and comprehensive automotive services. Situated at 2211 Hope Mills Rd, Fayetteville, NC 28304, USA, we cater to the needs of local users seeking quality parts and reliable repairs for their vehicles. You can reach us at (910) 485-1100 or via mobile at +1 910-485-1100 for inquiries or to schedule a visit. Our convenient location on Hope Mills Road makes it easy for residents of Fayetteville and the surrounding areas to access the products and services they need to keep their vehicles running smoothly.

Tires R Us & Repair Shop operates as both an auto parts store and an auto repair station, providing a unique environment where customers can either purchase the necessary components for their own repairs or entrust their vehicle to our service professionals. The facility is designed to accommodate both aspects of the business, with a parts counter readily accessible for those looking to buy individual items and service bays equipped for a variety of automotive maintenance and repair tasks. While specific details about the waiting area or customer amenities are not extensively available online, the primary focus appears to be on providing efficient access to parts and competent repair services.

As an Auto Repair Station with a strong emphasis on parts, Tires R Us & Repair Shop offers a dual benefit to its customers. Whether you are a do-it-yourselfer looking for specific components or need professional assistance with vehicle maintenance or repair, we aim to meet your needs. Our key services and offerings include:

• Extensive Tire Selection: As the name suggests, we offer a wide variety of tires for cars, trucks, trailers, and more. This includes different brands, sizes, and ply ratings to suit various vehicles and needs. Our knowledgeable staff can assist you in selecting the right tires for your vehicle and driving conditions.
• Auto Parts Sales: Beyond tires, we stock a range of other essential auto parts. While the specific inventory details are not fully outlined in the provided information, you can likely find common maintenance items such as batteries, brakes, filters, and more. Our team can help you locate the parts you need.
• Tire Services: Our tire-related services include tire mounting, balancing, repairs (such as fixing leaks), and rotations. We have the equipment and expertise to ensure your tires are properly installed and maintained for optimal performance and safety.
• Brake Services: Based on customer feedback, brake services are offered. This likely includes brake inspections, pad and rotor replacements, caliper repairs, and other related services to ensure your vehicle's braking system is in good working order.
• General Automotive Repair: While the name highlights tires, the "Repair Shop" aspect indicates that we provide a broader range of automotive repair services. This may include oil changes, fluid flushes, engine diagnostics, suspension work, and more. However, the depth and breadth of these general repair services would be best confirmed directly with the shop.
• Trailer Tire and Wheel Assemblies: One positive review specifically mentions the availability and competitive pricing of 14-ply trailer tires and wheel assemblies, suggesting that we cater to customers with trailers as well.
• Mounting of Customer-Supplied Parts: As indicated in one review, we may be willing to mount parts brought in by the customer, such as a spare tire.

Tires R Us & Repair Shop presents a mixed bag of features based on the limited customer feedback available. Here's a breakdown of what can be gleaned:

• Local Business: We are a local business serving the Fayetteville community, potentially offering a more personalized experience compared to large national chains.
• Combination of Parts and Service: The convenience of being able to purchase parts and have them installed at the same location can be a significant advantage for many customers.
• Competitive Pricing on Specific Items: One review highlights price matching on a specialized trailer tire and wheel, suggesting competitive pricing on certain products.
• Willingness to Assist with Minor Tasks: The positive mention of moving tires around and mounting a spare indicates a willingness to help customers with smaller service needs.
• Inconsistent Service Quality (Based on Reviews): One detailed negative review raises serious concerns about the quality of brake installation, including loose lug nuts and the need for correction at a different location. This highlights potential inconsistencies in service quality and the importance of thoroughness in repairs.
• Use of Independent Mechanics Renting Bays (Based on Reviews): The negative review mentions dealing with an independent mechanic renting a bay, indicating that not all services might be performed by direct employees of Tires R Us & Repair Shop. This could lead to variability in service standards.
• Customer Service Concerns (Based on Reviews): While one positive review mentions "very nice people," the negative review suggests dissatisfaction with the owner's response to a significant service error, particularly regarding the offered compensation.

Currently, there is no specific promotional information available in the provided text. It is advisable for local users to contact Tires R Us & Repair Shop directly at (910) 485-1100 or +1 910-485-1100 to inquire about any ongoing specials, discounts on tires or services, or package deals that might be available. Visiting the physical location at 2211 Hope Mills Rd, Fayetteville, NC 28304, USA, might also provide information about any in-store promotions or seasonal offers.

It's always a good practice to ask about current promotions when you call for a quote or schedule a service. This can help you make the most cost-effective decisions for your auto parts and repair needs.

The limited customer reviews provide a somewhat contrasting view of Tires R Us & Repair Shop:

• Positive Experiences: One customer praised the "very nice people," the prompt service on a Saturday for leaking tires, and the price matching on a trailer tire and wheel. They also appreciated the willingness to assist with moving tires and mounting a spare, indicating a positive initial experience and a likelihood of return.
• Negative Experiences: Another customer reported a significant issue with a brake installation performed by an independent mechanic renting a bay, leading to dangerously loose lug nuts. This resulted in lost work hours and dissatisfaction with the owner's resolution offer, leading to a decision not to return or recommend the shop.

These contrasting reviews highlight the importance of considering all feedback when making a decision. While some customers have had positive experiences with friendly service and fair pricing, others have encountered serious issues with the quality of repair work and the handling of those issues. It is recommended that potential customers weigh these perspectives and perhaps seek additional reviews from other sources to get a more comprehensive understanding of the overall customer experience at Tires R Us & Repair Shop.

Located on Hope Mills Road in Fayetteville, NC, Tires R Us & Repair Shop aims to serve the local community by providing access to both auto parts and repair services. The convenience of having a single location for these needs can be beneficial for residents of Fayetteville and the surrounding areas. Supporting local businesses can often lead to more personalized service, although the provided reviews suggest that service quality can vary.

Tires R Us & Repair Shop offers a combination of auto parts sales and repair services in Fayetteville, NC. While some customers have reported positive experiences with friendly service, fair pricing on parts, and helpful assistance, a significant negative review raises concerns about the quality of repair work and customer service in addressing critical errors. Potential customers should consider these varying experiences and perhaps seek additional information or reviews before making a decision about their auto parts and service needs. Contacting the shop directly for specific inquiries about parts availability, service offerings, and current promotions is always recommended.