Thompson Auto Diagnostics

Took my Honda Ridgeline in because the remote locks would not work nor the radio they put a fuse in for the radio $.73 put a battery in one of my remotes $10.89 charged me $300.00 labor and told me to take it to the dealer because they could not fix the problem. Never took a vehicle to a mechanic that could not do the work but still charge me for it. So I ended-up paying $300.00 for their Incompetence. I guess I should call Honda on making a defective truck. Their invoice states “Remember we do all types of repairs. We can fix any problem.” What a joke!

Feb 01, 2020 · Thomas Hanner

Anybody who gives less than 5 stars was not listening from the beginning. Been a proud customer for a long time. As a local doc and business owner, I know what it takes to stay in business for nearly 30 years as Thompson’s has!! Every instance, the diagnostic process, which I gladly paid for since I was not sure of the problem, was right on. Work was only initiated after I understood what needed to be done, and the associated price. This company does not deceive its customers. Straight talk and great service. I was referred by a dealer who could not find the cause of my issue!! Solid people, fair pricing, honest business.

Dec 10, 2018 · Matthew Bartlett

The first time I brought my car in I had the check engine light on. It needed a very expensive part and, at the time I couldn't afford to replace it. The mechanic said he could fix it without replacing the part. He replaced a gasket and, down the road I went. Best $80 I ever spent!!! The check engine never came on again!!!

Jul 13, 2018 · thomas acheson

My car was towed, via my AAA membership, to his garage due to a dead battery. He charged me $290 for a new battery. I had no choice but to pay it or I would need to have it towed again to another garage. He is rude & unfriendly.

Jan 07, 2022 · Julia Dez

I have been using these guys for a few years for alignments and numerous other things. Have treated me very fairly. Also, they have a lot of equipment for Computer programming and Etc. It has saved me a lot of money by being able to take cars here rather than the new car dealer.

Jul 11, 2018 · GRIGOR PETKOV