The Custom Shop

The Custom Shop ico

(38 reviews)

Auto Repair StationsNevadaClark CountyLas VegasEast Patrick Lane

Clark County . Nevada

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 702-789-7323
  • www.thecustomshoplv.com
  • 2700 E Patrick Ln suite 5, Las Vegas, NV 89120, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

The Custom Shop Introduce

Located at 2700 E Patrick Ln suite 5, Las Vegas, NV 89120, USA, The Custom Shop operates as a highly specialized "Auto Repair Station" that goes beyond conventional repairs to focus on vehicle customization, performance upgrades, and meticulous craftsmanship for trucks, cars, and UTVs. They are accessible via phone at (702) 789-7323 or mobile at +1 702-789-7323. The Custom Shop distinguishes itself by transforming client visions into reality, particularly in the realm of vehicle aesthetics and performance enhancements.

Environment and Customer Experience

The environment at The Custom Shop is likely that of a modern, well-organized customization facility. This would include specialized bays and equipment for various types of modifications, such as suspension work, lighting installations, performance tuning, and potentially dedicated areas for custom paint and bodywork. Given the high-end nature of the services described, the shop's aesthetic would probably reflect a focus on precision and quality, designed to appeal to enthusiasts and those seeking significant vehicle enhancements.

The customer experience at The Custom Shop appears to be a major highlight, as overwhelmingly positive reviews consistently praise the staff's professionalism, knowledge, and dedication. Customers like Travis are singled out for their exceptional ability to listen to client desires and guide them through the customization process, ensuring satisfaction from "start to finish." The emphasis on "knowledge and execution through craftsmanship" suggests a team that not only understands the technical aspects of customization but also possesses the skill to implement complex modifications flawlessly. This personalized and consultative approach fosters a strong sense of trust and rapport, making the customization journey smooth and enjoyable for the client.

Specialized Services and Goods for Sale

The Custom Shop, as an "Auto Repair Station" focused on customization, offers a comprehensive suite of services that go far beyond standard maintenance. Their offerings are geared towards enhancing a vehicle's appearance, performance, and functionality, particularly for trucks, cars, and UTVs. Key services highlighted include:

  • Suspension and Lift Kits: A core specialty, as evidenced by a customer's successful installation of a "33' + low lift suspension + airbags on a Tacoma." They handle complex suspension challenges to ensure optimal performance and clearance, even for tricky configurations. This also includes precise truck and Jeep alignments.
  • Lighting and Electrical Upgrades: Custom lighting solutions and electrical system enhancements to improve aesthetics and functionality.
  • Performance Enhancements: Upgrades to engine performance, exhaust systems, and other components to boost horsepower, torque, or overall vehicle dynamics. This can include diesel performance upgrades and custom tuning.
  • Custom Wheels and Tires: Offering a wide array of designs and finishes for wheels and tires to tailor a vehicle's appearance and enhance performance, along with mounting and balancing services.
  • Overlanding / Towing and Recovery Setups: Equipping vehicles for off-road adventures and heavy-duty utility, including accessories for towing and recovery.
  • Classic and Vintage Automobile Restoration/Upgrades: They work on restoring and enhancing classic vehicles with custom bodywork, replacement parts, and modern upgrades to preserve heritage while improving safety and resale value.
  • Body Enhancements and Custom Paintwork: Crafting unique visual impacts through custom body modifications and personalized paint schemes.
  • Race / UTV Customization: Tailoring vehicles for competitive racing or off-road utility vehicle performance.

In terms of "goods for sale," The Custom Shop directly provides and installs a vast array of aftermarket parts and accessories. This includes, but is not limited to, lift kits, suspension components (shocks, airbags), custom wheels and tires, performance parts (e.g., engine upgrades, exhaust systems), lighting kits, bumpers, steps, and various other accessories for trucks, cars, and UTVs. They work with top brands and trusted vendors to source high-quality components, ensuring that all upgrades meet stringent standards for both performance and durability. Their service model means they are a direct supplier and installer of these specialized automotive goods.

Distinguishing Features and Customer Testimonials

The Custom Shop's distinguishing features are overwhelmingly positive, as reflected in the enthusiastic customer testimonials:

  • Exceptional Craftsmanship and Execution: Customers laud their "knowledge and execution through craftsmanship at its best." This implies a high level of skill and attention to detail that results in superior finished products, even with challenging "curve ball" projects like complex suspension setups.
  • Customer-Centric Approach: The team, particularly Travis, is praised for genuinely listening to customer desires and providing expert guidance. This collaborative process ensures that the "truck dreams" or "upgrades" align perfectly with the client's vision. The phrases "made the whole process super smooth" and "actually listened to what I wanted" underscore their commitment to customer satisfaction.
  • Problem-Solving and Follow-Through: The ability to resolve issues, such as eliminating tire rubbing after a lift installation, even with an initial "follow through (expected with any suspension work)," demonstrates their commitment to ensuring the final product performs as intended. This indicates a dedication to standing by their work.
  • Attention to Detail: "All the little details are so on point," highlights their thoroughness and precision in every aspect of the customization, contributing to an overall superior outcome.
  • Transformative Results: Customers are "ecstatic" and "could not be happier" with their upgrades, emphasizing the significant positive impact the work has on their vehicles. This leads to a strong recommendation and a feeling of getting excellent "value for time" and "value for vehicle."
  • Specialized Expertise: Their deep knowledge in specific areas like lift kits, suspensions, and performance modifications for various vehicle types makes them a go-to specialist in the Las Vegas area for these types of upgrades.

The highly personal and positive nature of the reviews suggests that The Custom Shop builds strong relationships with its clientele, turning one-time customers into lifelong advocates for their services.

Promotional Information and Market Positioning

While specific daily deals or broad advertising campaigns are not provided in the prompt, The Custom Shop's most powerful promotional tool is its reputation for delivering outstanding custom work and customer satisfaction. Their strategic appeal and promotional aspects are built upon:

  • Word-of-Mouth Referrals: Enthusiastic endorsements like "I have no doubt you will be as ecstatic as I am" and strong recommendations to "call The Custom Shop LV" serve as highly effective organic marketing, driving new business through trusted sources.
  • Showcasing Portfolio: For a custom shop, visual evidence of their work (e.g., on a website or social media) would be a critical promotional element, demonstrating their craftsmanship and the range of transformations they can achieve. This allows potential clients to see their "truck dreams" brought to life for others.
  • Specialized Niche Marketing: By focusing on customization, lifts, performance, and classic vehicle work, they attract a specific demographic willing to invest in high-quality, personalized vehicle enhancements, setting them apart from general repair shops.
  • Expert Consultation: The emphasis on listening and guiding customers through the process, rather than just performing a service, positions them as knowledgeable partners in vehicle transformation. This consultative approach is a strong draw.
  • Location and Accessibility: Their address at 2700 E Patrick Ln suite 5, Las Vegas, NV 89120, USA, places them within a reachable distance for Las Vegas residents. Direct contact through phone at (702) 789-7323 or mobile at +1 702-789-7323 offers immediate access for inquiries and consultations.

The Custom Shop effectively promotes itself through its consistent delivery of high-quality, tailored automotive solutions that fulfill customer aspirations for their vehicles. Their focus on superior craftsmanship and exceptional customer service creates a strong brand identity and a loyal customer base in the competitive Las Vegas automotive market.

The Custom Shop Photos

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The Custom Shop Location

The Custom Shop Customer Reviews

These guys will make your truck dreams happen. As simple as that. Knowledge and execution through craftsmanship at its best. 33' + low lift suspension + airbags on a Tacoma is a curve ball, after just one follow through (expected with any suspension work), no more rubbing under any condition. Value your time, value your vehicle.

Jan 19, 2025 · Jaime Cerda Guevara

WOW!!! Travis killed it! I could not be happier with all my upgrades. From start to finish Travis made the whole process super smooth. He actually listened to what I wanted for my truck and guided me to the right set up. All the little details are so on point. If you are looking to upgrade your ride call The Custome Shop LV. You won’t be disappointed. I have no doubt you will be as ecstatic as I am.

Aug 05, 2024 · Christos Demetros

Finally decided it was time to tint my new truck, and I’m so happy I used the custom shop. When I went in, they looked at my vehicle, gave me a quote and set me up with an appointment a few days later. Dropped my truck off with Travis and I couldn't believe how good it looked when I picked it up. Came out even better than I expected, would definitely recommend!

Aug 07, 2024 · Richard Clark

The Custom Shop is AMAZING!!!! Travis is #1 in customer service, professionalism, and integrity. He listens to what customers want and makes it a very enjoyable experience throughout. Love all the recommendations he gave me for my new 24 Colorado. Can’t thank Travis enough. My truck looks AWESOME!!!

Nov 21, 2024 · Jeff Schreiman

Great work! Travis is fair and likes a lot of the old school looks for clean every day drivers. 2/4 lowering kit and new brakes all around on 2001 F-150. Thanks CS team!

Mar 22, 2024 · Tony Ventresco