Terry's Auto Service

(252 reviews)

Auto Repair StationsIowaPolk CountyCliveNorthwest 75th Street

Polk County . Iowa

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  • +1 515-255-4041
  • locations.autovalue.com
  • 1240 NW 75th St, Clive, IA 50325, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Terry's Auto Service Introduce

Terry's Auto Service, a distinguished presence within the "Auto Repair Stations" category, offers a comprehensive range of automotive services designed to meet the varied needs of local vehicle owners. With a commitment to quality workmanship and customer satisfaction, Terry's Auto Service positions itself as a trusted partner in keeping vehicles safe, reliable, and performing optimally. Their approach often combines experienced technicians with modern diagnostic tools to address both routine maintenance and complex repair challenges for a wide variety of makes and models.

Upon visiting a Terry's Auto Service location, customers can generally expect an environment that prioritizes both efficiency and comfort. The reception areas are typically clean, well-lit, and organized, providing a welcoming space for customers to discuss their vehicle concerns. You might find comfortable seating, and a clear display of services offered. The service bays are usually well-maintained, reflecting a focus on cleanliness and order, which often speaks to the meticulous nature of the work performed. Technicians operate in a professional setting, utilizing appropriate tools and equipment. While the specific layout and amenities can vary by individual location, the underlying aim is to create an atmosphere of competence and trustworthiness, ensuring customers feel at ease leaving their vehicles in their care. The emphasis on a professional and well-maintained facility often reassures customers that their vehicle will receive the attention it deserves.

Terry's Auto Service offers a broad spectrum of services that are essential for the maintenance and repair of modern vehicles, aligning perfectly with the offerings expected from an "Auto Repair Stations" platform category. Their service menu typically includes, but is not limited to:

  • Brake Services: This is a cornerstone of any reputable auto repair shop. Terry's Auto Service provides comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, and diagnosis and repair of anti-lock braking systems (ABS), all crucial for vehicle safety.
  • Oil Changes and Preventative Maintenance: Beyond standard oil changes, they often perform multi-point inspections, fluid checks and top-offs (transmission fluid, coolant, power steering fluid), and filter replacements (oil, air, cabin, fuel) to ensure the vehicle runs smoothly and efficiently.
  • Tire Services: This includes new tire sales, mounting, balancing, rotation, and flat tire repair, all vital for tire longevity and safe handling.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment, technicians can pinpoint the cause of "check engine" lights, address drivability problems, misfires, poor running conditions, and perform comprehensive engine repairs.
  • Steering and Suspension: Services cover the inspection and repair of shocks, struts, ball joints, tie rods, and complete alignment services to ensure proper handling and ride comfort.
  • Exhaust System Repair: From muffler and tailpipe replacement to catalytic converter issues and custom exhaust work, Terry's Auto Service addresses all aspects of the exhaust system, crucial for emissions and vehicle noise.
  • Air Conditioning and Heating (HVAC) Services: Diagnosis and repair of automotive climate control systems, including refrigerant recharges, leak detection, and component replacement.
  • Battery Testing and Replacement: Ensuring reliable starting power and electrical system health through thorough battery checks and replacements.
  • Transmission Services: Including fluid flushes, filter changes, and repairs for both automatic and manual transmissions.
  • Electrical System Diagnosis and Repair: Addressing issues with starters, alternators, wiring, and other electrical components.
  • Scheduled Maintenance: Performing manufacturer-recommended services at specific mileage intervals to help preserve vehicle longevity and uphold warranty requirements.
  • Towing and Roadside Assistance: Some Terry's Auto Service locations may offer 24-hour wrecker service, recovery, and roadside assistance, providing support during unexpected breakdowns.

The availability of a wide array of auto parts, either as inventory for sale or as components used in repairs, is also a key aspect. This includes essential items like brake components, filters, belts, hoses, batteries, and more specialized parts needed for specific repairs. This integration of service and parts supply aims to provide a seamless and efficient experience for customers, reducing downtime and ensuring the use of appropriate, quality components.

Several features contribute to Terry's Auto Service's standing as a reliable auto repair choice. A primary feature is their dedication to **experienced and trained technicians**. Many locations emphasize that their technicians are highly skilled and continuously trained to keep pace with evolving automotive technologies, ensuring that vehicles, both old and new, receive expert care. Another significant feature is the emphasis on **transparent communication and fair pricing**. Customers often report that Terry's Auto Service provides clear explanations of necessary repairs, detailed estimates before work begins, and a commitment to honest assessments. This transparency fosters trust and allows customers to make informed decisions about their vehicle's maintenance. Some locations might highlight the use of **state-of-the-art diagnostic tools** to accurately identify issues, minimizing guesswork and ensuring efficient repairs. The focus on **customer satisfaction** is often evident in their commitment to personalized service and building long-term relationships with their clientele. Additionally, many Terry's Auto Service locations boast a **long history of serving their local communities**, indicating a deep understanding of local driving conditions and a sustained commitment to their customers. This longevity often signifies a strong reputation built on consistent quality and reliability. Some locations may also offer warranties on parts and labor, providing additional peace of mind for the customer.

In terms of promotional information, Terry's Auto Service locations frequently offer various deals and specials to attract new customers and reward loyal ones. While specific promotions can vary by individual shop and time, common offerings often include:

  • **Monthly service specials:** These can encompass discounts on essential maintenance items like oil changes, tire rotations, and brake inspections.
  • **Seasonal promotions:** Special offers tailored to different times of the year, such as pre-winter vehicle checks, summer A/C service discounts, or back-to-school maintenance packages.
  • **Bundle deals:** Packages that combine multiple services, like an oil change, tire rotation, and multi-point inspection, at a discounted rate.
  • **Rebates on specific parts or services:** For instance, rebates on brake pads, rotors, or tire purchases, often tied to certain brands or quantities.
  • **Complimentary services:** Some locations may offer free diagnostic checks, free brake inspections, or free battery testing with a booked service to encourage customers to address potential issues.
  • **Online coupons or printable vouchers:** Available through their websites or local online directories, making it easy for customers to access savings.

Customers interested in current promotions are highly encouraged to visit the specific Terry's Auto Service website for their nearest location or contact them directly. These promotions provide an excellent opportunity for local users to benefit from professional automotive care at a potentially reduced cost, making Terry's Auto Service a compelling option for their vehicle repair and maintenance needs.

Terry's Auto Service Location

Terry's Auto Service Customer Reviews

I was referred to Terry's Auto Service. By Lvingston auto repair , it was a repair, they could not do so. I took a chance and went out to Terry's, and he is a very nice man, got me in right away, and had the repair done within half hour. And price was very reasonable. Everyone worked there.It was very nice. I will return and I will recommend highly.

May 07, 2025 · Milissa Ford

I have gone here for 25 years and will never go anywhere else. They have always had the fairest pricing and their office manager, Nicole, is the best! Terry was awesome and Eric is just as great. Last week they quoted me a price to fix my car, and then when she called for payment it was actually $300 LESS than quoted because Nicole was able to find a cheaper part. It's hard to find a shop you can trust, best shop ever.

Mar 07, 2025 · Stephanie Strayhorn

This place is hands down the most amazing shop for your exhaust needs. I didn't make an appointment, but I brought my car in and dropped it off around noon expecting and thinking it would be at least an overnight thing before they'd be able to look at it. Nicole at the front desk said they'd try to get to it today, but most likely the next day. I was totally fine with that! Not even 3 hours later, I got a phone call. They'd already looked at other and said it would be ready in about a half hour!! What! My car is quiet! My wallet isn't broken because they are so insanely affordable! Love love love this place. I will never take it anywhere else! Thank you to the staff for being so amazing!

Mar 03, 2025 · Myessa Nagi

I asked them to install a CAT-BACK aftermarket exhaust system on my 2023 Durango. Not only were they friendly and helpful, they were very professional and honest with the process. These people are awesome and I would highly recommend this shop to anyone needing service or repairs on their vehicle. NO BS, just nice people and competent service. My last job before retirement was dealing with repair shops all over the country and this shop is the best. If I had my own shop, these are the people I would want to represent me to my customers. Well done!

Feb 07, 2025 · Alan Mace

It's a reason they have 2.5/5.0 on Yelp. Buyer beware - I started getting check engine codes awhile after taking my vehicle in for a Cat replacement here. I then took my vehicle to another shop with certified mechanics who confirmed the catalytic converter had been installed incorrectly. When I brought this back, the original shop didn’t take responsibility. Instead, they kept blaming the problem on other components. But when I asked how they diagnosed those things, they admitted they didn’t even have the tools to properly test what they were claiming was the issue. That contradiction said everything. Even more frustrating, the owner called me and "bet me" that moving the sensor to the correct position wouldn’t fix anything. (Buyer reflect for a second, and ask yourself if this is the experience you'd want?). I fixed the issue with an actual trusted mechanic. No more codes, no more issues. So not only were they wrong, they were emphatically wrong. Also, good luck getting them to honor their warranty — they’ll seemingly do anything in hell to avoid it. Not sure why, at the end of the day we all just want our vehicles running good :(...Buyer beware. If you’re a long-term vehicle owner who expects accountability, proper diagnosis, and lasting solutions, I wouldn’t recommend this shop. Edit:: as of 5 month mark I can confirm their cat has failed test lol their universal-fit junk cats didn’t last my vehicle. .

Apr 27, 2025 · J A