Ted Wiens Complete Auto Service

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  • +1 702-939-8473
  • www.tedwiens.com
  • 7770 W Cheyenne Ave, Las Vegas, NV 89129, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Ted Wiens Complete Auto Service Introduce

For discerning vehicle owners in Las Vegas, Nevada, seeking a reliable and comprehensive automotive service provider, Ted Wiens Complete Auto Service at 7770 W Cheyenne Ave, Las Vegas, NV 89129, USA, comes highly recommended. This well-established business has built a strong reputation for its professionalism, attention to detail, and unwavering commitment to customer satisfaction. You can contact them by phone at (702) 939-8473 or via mobile at +1 702-939-8473.

Environment and Operations

Ted Wiens Complete Auto Service operates as a modern and efficient automotive service center, designed to provide a comfortable and transparent experience for its customers. While specific architectural details are not provided, typical high-quality auto service centers like Ted Wiens maintain clean and organized reception areas, comfortable waiting lounges, and well-equipped service bays. The focus on "professionalism" and "excellent customer service" suggests an environment where staff are courteous, attentive, and prioritize clear communication.

The facility is situated on W Cheyenne Ave, a prominent thoroughfare in Las Vegas, ensuring easy access for customers in the surrounding residential and commercial areas. Ted Wiens Complete Auto Service typically operates with hours that cater to both weekday and weekend needs, often from Monday to Saturday, which provides flexibility for customers to schedule appointments around their busy lives.

Comprehensive Services Offered

Categorized as an Auto Repair Station, Ted Wiens Complete Auto Service offers a broad spectrum of automotive maintenance and repair services. Their "Complete Auto Service" designation indicates a holistic approach to vehicle care, aiming to be a one-stop shop for most automotive needs. Based on their reputation and customer reviews, their key service offerings include, but are not limited to:

  • Tire Services: As a tire retailer and service provider, they handle tire sales, mounting, balancing, rotation, and flat repair. This is a core service often associated with "complete auto service" centers.
  • Wheel Alignments: The detailed review mentioning a "front alignment" being performed promptly confirms their expertise in ensuring proper wheel alignment, crucial for tire longevity and vehicle handling.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacement, brake fluid flushes, and anti-lock braking system (ABS) diagnostics and repairs.
  • Oil Changes & Fluid Services: Standard and synthetic oil changes, transmission fluid flushes, coolant system flushes, and other fluid maintenance vital for vehicle health.
  • Preventative Maintenance: Scheduled maintenance services according to manufacturer recommendations, including tune-ups, belt and hose inspections, and spark plug replacement.
  • Diagnostic Services: Utilizing advanced diagnostic equipment to accurately identify and troubleshoot issues related to the check engine light, engine performance, electrical systems, and more. The reviews praise their "accurate analysis/diagnostics."
  • Suspension & Steering Repair: Addressing issues with shocks, struts, ball joints, power steering systems, and other components affecting ride comfort and control.
  • Heating & Air Conditioning Service: Diagnosis and repair of automotive HVAC systems, ensuring proper climate control within the vehicle.
  • Battery Testing & Replacement: Comprehensive battery health checks and replacement services.
  • Pre-Purchase Inspections: Thorough vehicle inspections that include "pictures all around," as noted by a reviewer, providing potential buyers with a clear understanding of a vehicle's condition.

The ability to handle "small stuff" to more complex "analysis/diagnostics" suggests a versatile team capable of addressing a wide range of automotive issues.

Distinguishing Features and Customer Experience

Ted Wiens Complete Auto Service distinguishes itself through several key attributes consistently highlighted by its satisfied clientele:

  • Exceptional Customer Service: Repeatedly described as "excellent customer service," the staff, including Manager Chris and "all the servicemen and staff," are praised for being "A-100." This indicates a strong customer-first approach where interactions are friendly, respectful, and helpful.
  • Professionalism and Attention to Detail: Customers commend their "professionalism" and "attention to detail." The thorough vehicle inspection, which includes pictures, exemplifies their meticulous approach and commitment to transparency.
  • Accuracy and Reliability: The phrase "knack for getting the job done...'right' the first time!" is a powerful endorsement of their technical competence and efficiency. This is coupled with "accurate analysis/diagnostics" and precise "quotes," fostering trust.
  • Fair Pricing: Customers appreciate getting "good service, accurate analysis/diagnostics, quotes and more at an affordable price." This balance of quality work and reasonable cost is a significant draw.
  • Efficiency and Promptness: The example of a Saturday alignment appointment completed within 1.5 hours demonstrates their operational efficiency and commitment to respecting customer time, even on busy days.
  • Trustworthy Team: The collective positive sentiment of "Good Guys" reflects a perception of integrity and honesty among the staff, which is paramount in the automotive repair industry.

The direct praise for "Manager Chris" underscores strong leadership that cultivates a culture of excellence throughout the entire team.

Promotional Information and Value Proposition

While specific current promotional offers are not provided in the given information, the overwhelmingly positive customer testimonials serve as the most compelling form of promotion for Ted Wiens Complete Auto Service. Their value proposition is clearly articulated through these real-world experiences:

  • Reliable and High-Quality Repairs: The assurance that the "job done...'right' the first time" combined with "accurate analysis/diagnostics" provides peace of mind, a key factor for vehicle owners.
  • Transparent and Fair Dealing: Accurate quotes and affordable pricing, without sacrificing service quality, build long-term trust and loyalty.
  • Convenience and Efficiency: Prompt service, even on weekends, and a comprehensive range of offerings mean less hassle and downtime for customers.
  • Exceptional Customer Care: The highly lauded staff, particularly Manager Chris, creates a welcoming and supportive environment where customers feel valued and well-informed. This human element is a significant differentiator.
  • Building Long-Term Relationships: The sentiment of being a "truly satisfied customer" who "would return here!" indicates a strong foundation for repeat business and positive word-of-mouth referrals, which are invaluable for any service-based business.

In essence, Ted Wiens Complete Auto Service at 7770 W Cheyenne Ave distinguishes itself by consistently delivering professional, accurate, and customer-centric auto repair and maintenance. For residents of Las Vegas, this establishment represents a trustworthy partner dedicated to keeping their vehicles in optimal condition while ensuring a pleasant and stress-free service experience.

Ted Wiens Complete Auto Service Photos

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Ted Wiens Complete Auto Service Location

Ted Wiens Complete Auto Service Customer Reviews

Manager Chris and all the servicemen and staff are (ALL), A-100. Definitely 4 Star worthy for their professionalism, attention to detail, excellent "customer" service and...a knack for getting the job done..."right" the first time! Good Guys, good service, accurate analysis/diagnostics, quotes and more at an affordable price. Hats off to you guys! Best business in town! Sincerely, respectfully Another (truly) satisfied customer

Dec 05, 2024 · Davil Davila

Very good service at a fair price. We made a 1:00 pm appointment on a Saturday to get our front alignment performed. The vehicle was serviced promptly and we had it back by 2:30. Friendly staff and very thorough. They performed an initial vehicle inspection which included pictures all around. I would return here!

May 05, 2025 · Scott Sommer

One of the better experiences I've had with an auto shop, these guys are very professional and friendly. Chris does a great job keeping you updated about the state of your vehicle with phone calls, and I appreciate that they text and email you inspection results and pictures regularly. My car is running better than ever, thank you to all the staff for their good faith and excellent work. Will definitely be coming back for all my future auto service needs :)

Mar 22, 2025 · Syxkat

From start to finish it was an excellent experience. Went in for an alignment, oil change and 4 new tires. Frank was my service tech and he did a great job! The sales team up front was excellent as well. Had me ready to go on the same day. Thank you fellas!!!

Mar 30, 2025 · Donald Wigle

I recently had gone to my dealership, which is Subaru to get my car serviced for an oil change and found out I had to get new tires, new brakes, new rotors and a new battery. It was gonna come out to something like $3000. I wound up shopping around and came across Ted Wiens complete auto service and whilst I was only going in for new tires, upon speaking with the manager there, his name is Chris, we have gone over pricing for everything I needed to get done and it turned out to be a really good deal. It saved me about 1000 bucks to get everything done as opposed to my Subaru dealership. Chris’s service was exceptional and he kept me updated and informed through the whole process as well as he was a super nice guy in general. They did everything in a professional and timely manner, knowing that I had to pick up my kids later that day after I dropped off my car, I got it back and everything works wonderfully and I didn’t break the bank while doing so. I want to say thank you to Chris and the technicians who worked on my car thank you guys and I will be referring everyone. I know to you!!

Apr 29, 2025 · Brandon Seniceros