O'Reilly Auto Parts

Located at 8410 W Cheyenne Ave in Las Vegas, Nevada, O'Reilly Auto Parts serves the local community as a comprehensive Auto Repair Station, specializing in the sale of a vast array of automotive parts, accessories, and tools. Reachable by phone at (702) 839-1083 or +1 702-839-1083, this particular O'Reilly's location has garnered positive feedback for its knowledgeable staff, exceptional customer service, and willingness to go the extra mile to assist customers with their automotive needs. As a well-established national chain, O'Reilly Auto Parts provides access to a wide inventory, catering to both everyday vehicle maintenance and more specific repair requirements.

Customer reviews offer compelling evidence of the positive experience at this Las Vegas O'Reilly's location. One reviewer described it as a "wonderful O'Reilly's location," highlighting the knowledge and patience of most employees. Notably, they recounted an instance where the staff took the time to help them find an aftermarket air filter that fit their dirt bike, emphasizing that this assistance went "above and beyond" what might typically be expected, even though they are paid to assist customers. This suggests a genuine commitment to helping customers find the right parts, regardless of the vehicle type.

Another customer, a frequent visitor, consistently praised the helpfulness and positive attitude of the staff, stating that "no mater who helps me it is always with a smile and great help," both in-store and over the phone. This consistent positive experience across multiple interactions underscores a strong culture of customer service at this location.

This same reviewer shared a detailed account of a recent visit when their car was experiencing slow starts. Upon calling and speaking with an employee named Moses, they were advised to come in for testing of the battery, starter, and alternator, a service that the customer was pleased to learn was offered. Despite Moses being busy, another employee named Joe stepped in and was described as "amazing." Joe diagnosed the issue as a bad battery and proceeded to replace it, a task that was reportedly not easy on the customer's car. The reviewer specifically noted Joe's willingness to do the job without complaint and with precision. Following the battery replacement, Joe also tested the alternator and starter, navigating potentially difficult settings in the car to ensure a thorough check. This detailed account highlights the proactive assistance, diagnostic capabilities, and willingness to perform more involved tasks like battery replacement at this O'Reilly's location.

Furthermore, the reviewer shared a positive experience with O'Reilly's warranty policy. Six months prior, they had purchased a set of brakes that turned out to be too cheap and produced a "horrendous" squeak. The store honored the warranty, exchanged the brakes for a better set, and only charged the customer the difference in price. This demonstrates a commitment to standing behind the products they sell and ensuring customer satisfaction even after the initial purchase. The reviewer concluded by praising the entire crew and expressing their belief that they deserved the "excellent review," thanking O'Reilly Auto Parts.

The environment of this O'Reilly Auto Parts store in Las Vegas is likely a typical retail setting for auto parts. Customers can expect well-organized aisles stocked with a wide variety of parts, fluids, tools, and accessories for different makes and models of vehicles. There would be a counter area where customers can seek assistance from staff, make purchases, and inquire about specific parts or services. The presence of diagnostic equipment, such as battery, starter, and alternator testers, suggests that the store is equipped to offer basic testing services. The overall atmosphere, based on the positive reviews, is likely welcoming and helpful, encouraging customers to seek assistance and trust the expertise of the employees.

As a leading auto parts retailer, O'Reilly Auto Parts at this location likely offers a comprehensive range of products and services, including:

• Extensive Inventory of Auto Parts: Stocking a wide selection of replacement parts for various makes and models, including both original equipment manufacturer (OEM) and aftermarket options. This includes parts for engines, brakes, electrical systems, suspension, steering, cooling, and more.
• Batteries, Starters, and Alternators: Offering a range of these critical components, along with free testing services to diagnose related issues, as highlighted in a customer review. They may also provide battery installation services, as indicated by the reviewer's experience.
• Brake Components: Supplying brake pads, rotors, calipers, and related hardware, with a warranty policy that demonstrates a commitment to product quality and customer satisfaction.
• Filters: Including oil filters, air filters (for both engine and cabin), fuel filters, and transmission filters, with staff willing to assist in finding the correct fit, even for less common applications like dirt bikes.
• Automotive Fluids and Chemicals: Carrying a variety of oils, lubricants, coolants, brake fluids, and cleaning products.
• Tools and Equipment: Offering a range of hand tools, power tools, and diagnostic equipment for both professional mechanics and DIY enthusiasts.
• Accessories and Performance Parts: Providing items to enhance the appearance or performance of vehicles.
• Warranty Services: Honoring warranties on the products they sell, as demonstrated by the brake exchange experience.
• Knowledgeable Assistance: Staff who are generally knowledgeable about auto parts and willing to help customers find the correct items and offer advice.
• Potential Additional Services: Depending on the location, they might also offer services like loaner tool programs or oil recycling.

While the provided reviews do not explicitly mention any current promotional information specific to this Las Vegas O'Reilly's location, O'Reilly Auto Parts as a national chain frequently offers various promotions. These can include:

• Seasonal Sales and Discounts: Offering reduced prices on specific categories of parts or maintenance items during certain times of the year.
• Mail-In Rebates: Providing opportunities to save money on select products after purchase.
• Loyalty Programs: Rewarding repeat customers with discounts or special offers.
• Online Promotions: Offering exclusive deals for purchases made through their website or mobile app.
• Partnerships and Discounts: Collaborating with other companies to offer discounts to their members (e.g., military discounts).

To learn about any current promotions at this O'Reilly Auto Parts store in Las Vegas, local users are encouraged to visit their location at 8410 W Cheyenne Ave, call them at (702) 839-1083, or check the official O'Reilly Auto Parts website or mobile app for any advertised deals.

In conclusion, the O'Reilly Auto Parts store at 8410 W Cheyenne Ave in Las Vegas stands out as a reliable Auto Repair Station for purchasing auto parts and accessories. The positive customer reviews consistently highlight the knowledgeable and patient staff, the excellent customer service that goes above and beyond, and the store's commitment to standing behind its products. From assisting with finding specific parts to providing free testing services and honoring warranties, this location appears to be a valuable resource for both DIY mechanics and those seeking quality replacement parts for their vehicles. Local residents can trust this O'Reilly's location for their automotive part needs and benefit from the expertise and helpfulness of the team.