Team Matthews Tire Center

Auto Repair StationsWisconsinWood CountyWisconsin RapidsWest Grand Avenue
Wood County . Wisconsin
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 715-423-2010
- www.teammatthewsautotire.com
- 1311 W Grand Ave, Wisconsin Rapids, WI 54495, USA
Operating Hours
Team Matthews Tire Center Introduce
For vehicle owners in Wisconsin Rapids, WI, and the surrounding areas, finding an automotive service center that combines expertise with exceptional customer care is a top priority. Team Matthews Tire Center, located at 1311 W Grand Ave, Wisconsin Rapids, WI 54495, USA, stands out as a highly recommended establishment that transcends the typical definition of an "Auto Repair Station." While its name emphasizes tires, the services and customer testimonials clearly indicate a broader scope of automotive care, positioning it as a comprehensive solution for various vehicle needs, including, but not limited to, tire and battery services.
The environment at Team Matthews Tire Center, as suggested by its customer-centric approach, is likely geared towards comfort and convenience. While specific details about the waiting area or service bays are not explicitly provided, the emphasis on customer accommodation implies a clean, well-organized facility designed to make the auto service experience as stress-free as possible. A professional and welcoming front office where customers can discuss their vehicle concerns and a well-maintained service area where work is carried out efficiently are typical of highly-regarded centers like Team Matthews. The fact that they offer services like coming to a customer's house to pick up a car for a battery replacement speaks volumes about their dedication to convenience and customer comfort, suggesting an environment that prioritizes the customer's time and needs above all else.
As an "Auto Repair Station" that focuses on tires and more, Team Matthews Tire Center provides a range of essential goods and services crucial for vehicle performance and safety. Their core offerings undoubtedly include a vast selection of new tires from various leading brands, catering to different vehicle types, driving conditions, and budgets. This is complemented by professional tire installation, balancing, and rotation services, which are vital for tire longevity and optimal vehicle handling. Given their name, flat tire repair is also a staple service, expertly patching punctures and ensuring tires are safe for the road. Beyond tires, a standout service highlighted by customer reviews is battery replacement. The anecdote of them coming to a customer's house to install a new battery showcases an extraordinary level of service and convenience. This indicates they stock a variety of high-quality automotive batteries and have the expertise to diagnose and replace them efficiently. While not explicitly stated, typical "tire centers" often also provide related services such as wheel alignment, crucial for preventing uneven tire wear and improving driving stability, and potentially basic vehicle checks like fluid levels and brake inspections, acting as an initial point of contact for broader automotive needs. Their focus on honesty and helpfulness suggests they might also advise on other maintenance needs without pushing unnecessary services.
The most compelling features of Team Matthews Tire Center, as articulated by their customers, revolve around their exceptional customer accommodation and unwavering honesty. The testimonial recounting their willingness to "come to my house and pick up my car to put a new battery in it" is a testament to their unparalleled commitment to customer convenience. This level of service goes above and beyond standard offerings and truly sets them apart from competitors. It demonstrates a genuine care for the customer's situation and a proactive approach to problem-solving. Furthermore, their reputation for being "honest and helpful" is a critical differentiator in the automotive service industry. The story of a customer being told elsewhere that they needed two new tires for a flat, only to receive an honest second opinion from Team Matthews who confirmed a simple repair was sufficient, exemplifies their integrity. This commitment to honesty fosters trust and builds long-term customer relationships, proving they prioritize the customer's best interest over inflated sales. The "Fantastic staff and service" further underscore their friendly and professional approach, making the entire experience positive and stress-free.
For local users in Wisconsin Rapids, the most effective promotional information for Team Matthews Tire Center comes directly from the glowing testimonials of their satisfied customers. While specific ongoing discounts or special offers are not provided, their established reputation for "accommodations," "honesty," and "reasonable pricing" (implied by the positive experience of avoiding unnecessary tire replacements) serves as a powerful, continuous promotion. Potential customers are encouraged to experience their exceptional service firsthand. Individuals needing new tires, battery replacement, or a trustworthy assessment of their vehicle's needs should not hesitate to contact Team Matthews Tire Center. Reaching out directly by phone at (715) 423-2010 or +1 715-423-2010 would be the best way to inquire about their services, schedule an appointment, or ask about any current product promotions or service packages. Their commitment to going the extra mile, as exemplified by their at-home service, is a compelling reason for any vehicle owner in the area to consider them for their automotive needs.
Team Matthews Tire Center Photos
Team Matthews Tire Center Location
Team Matthews Tire Center Customer Reviews
I have never experienced such accommodations. They were so amazing to come to my house and pick up my car to put a new battery in it.. I would recommend them to anyone thank you so much Team Matthews.❤️
May 16, 2025 · Rebecca Larsen
This team is honest and helpful. Definitely earned my business. Beginning of April I had a flat tire. I went down the street they told me I needed to get 2 new tires. That didnt sound right got a second opinion here, they were honest and fit me in early the next morning. Fantastic staff and service. Thanks for the help!
Apr 16, 2025 · Jack Harrison
No complaints about service - seem like they do good work and they pointed out some things that needed to be done but didn't try to pressure me into anything unnecessary. Would've given 5 stars but - get real - I don't try to offer my politics and neither should you. Having FOX News blaring in the lobby / waiting area is just obnoxious and not good business. Tune it to the Weather Channel or Judge Judy - even Dr Phil or Jerry Springer would be more acceptable and entertaining. Most customers just want to get what they paid for and be in and out asap. You go into a business that blasts FNC and you aren't in wirh that cult, you are gonna feel a little uncomfortable.
May 13, 2025 · Ian Armstrong
Initially we experienced a problem with a return that I probably exacerbated myself by waiting over two to talk to the staff about it. But let me tell you what I experienced in the middle of my situation...the owner of Matthew Tire called me personally and fixed everything....what an incredible experience. You know if a company is great not because there is never any problems but by how they handle problems when they arise!!! The owner of Matthew tire not only fix the situation but when she learned of a medical situation that I'm going through she said they would keep me in her prayers!!! That ment so much!!! Pastor Jerry
Feb 19, 2025 · Jerry z
I brought my car there to be looked at. The spark plug wires were bad. This happened 3 times going there. Damn near got stranded 3 hours from home just to find out when they replaced them they didn’t even do the other side of the longer wires that literally were falling off. Pretty sure they knew. They were just content to let us keep coming back. I would not suggest going here for anything unless you wanna keep going back and spending your money. Just learn to do it yourself. It’s cheaper.
Aug 22, 2024 · Shannon Nunya
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