Pomp's Tire Service

Pomp's Tire Service, situated at 660 W Grand Ave, Wisconsin Rapids, WI 54495, stands as a well-established and highly-regarded "Auto Repair Station" within the community. While their name prominently features "Tire Service," this location offers a broader spectrum of automotive services beyond just tires. They are a significant player in the region, known for providing reliable service and a wide selection of products. For any inquiries or to schedule an appointment, they can be reached at (715) 421-5200 or +1 715-421-5200.

Pomp's Tire Service aims to provide a professional and customer-friendly environment. Customer reviews highlight a comfortable waiting room equipped with amenities like coffee and a TV, which significantly enhances the customer experience during service wait times. This attention to comfort demonstrates their understanding of customer needs, especially when waiting for tire installations or other auto services. The staff is consistently described as "very friendly," contributing to a welcoming atmosphere where customers feel at ease. A well-organized and clean facility is also implied by the positive customer feedback, suggesting an efficient operation where professionalism is prioritized. As a physical location, Pomp's provides the convenience of immediate assistance, expert recommendations, and the ability to directly address any vehicle concerns with trained professionals. Its central location on West Grand Avenue in Wisconsin Rapids makes it easily accessible to residents and businesses in the area.

Pomp's Tire Service is a robust "Auto Repair Station" with a specialized focus on tires but also offering a substantial range of general automotive repair and maintenance services. Their offerings cater to a diverse clientele, including individual vehicle owners, commercial fleets, and agricultural and industrial machinery.

Their primary services and goods for sale include:

• Auto & Light Truck Tires: This is a core offering, featuring a vast selection of top brands like Bridgestone, Firestone, Michelin, BFGoodrich, Goodyear, Kelly, Hankook, Pirelli, Cooper, and Laufenn. They focus on providing the right tires for various passenger and light truck needs, emphasizing direct manufacturer purchasing for competitive value. Services include tire sales, installation, rotation, balancing, and flat tire repair. They also handle new sensors for tire pressure monitoring systems (TPMS).
• Automotive Service and Repair: Beyond tires, Pomp's Tire Service provides general auto repair. This includes:
  • Oil and other Fluid Changes: Essential for routine vehicle maintenance.
  • Brake Repair: Comprehensive brake services, including pad replacement, rotor repair, and fluid checks.
  • Shock and Strut Replacement: Addressing suspension system components for improved ride quality and vehicle handling.
  • Wheel Alignment: Ensuring proper wheel angles for optimal tire wear and vehicle steering.
  • Car Batteries: Sales and installation of vehicle batteries.
  • Belts and Hoses: Inspection and replacement of critical engine components.
  • Radiators: Services related to the vehicle's cooling system.
  • Diagnostic Testing: Utilizing tools to identify and troubleshoot various vehicle issues.
  • Headlight Services: Addressing headlight issues.
  • Transmission Services: Basic transmission checks and related services.
• Commercial Tire and Service: Pomp's is a major provider for commercial vehicles, offering a selection of heavy-duty tires from leading brands and crucial services such as 24-hour roadside tire service to keep commercial trucks operational.
• Farm & OTR (Off-the-Road) Tires: They also cater to agricultural and industrial equipment, providing specialized tires and services for these demanding applications.

The ability to provide a full suite of tire solutions, coupled with general automotive repair, positions Pomp's Tire Service as a convenient one-stop shop for many vehicle owners and businesses.

The customer reviews highlight several distinguishing features of Pomp's Tire Service:

• Exceptional Customer Service: This is a recurring theme. The staff is described as "very friendly," and goes "above and beyond" for customers. One remarkable example is the instance where they assisted a customer with a blown tire and rim, checking the car, putting on the spare, ensuring it was aired up, and doing so "without charging a thing." This demonstrates a deep commitment to customer care and building trust, even in situations where there's no immediate revenue.
• Quick and Professional Service: Customers appreciate the efficiency of their operations. Tires are sourced and installed promptly, often within a day and a half, with the installation itself being "quick and professional." This minimizes vehicle downtime, which is crucial for busy individuals and businesses.
• Expert Recommendations: The staff's ability to provide "good recommendations based on needs" indicates knowledgeable personnel who can guide customers to the right products and services, rather than simply pushing sales.
• Wide Selection and Value: Carrying a "huge selection of top brands" and buying "Direct from the Manufacturer" allows them to offer competitive pricing and good value, as stated on their website.
• 24-Hour Commercial Roadside Service: This is a critical feature for their commercial clients, ensuring that trucks and other large vehicles can get back on the road quickly, minimizing disruptions to business operations.

The "Pomp's Tire Service credit card" is also mentioned, offering a convenient payment option accepted nationwide, further enhancing customer flexibility.

Pomp's Tire Service actively engages in promotions to attract and retain customers. Based on available information, these often include:

• Manufacturer Rebates and Specials: They frequently offer rebates on major tire brands. For instance, current or past promotions include significant savings (e.g., up to $245 on Goodyear Tires, $110 on Cooper Tires, $140 on Bridgestone, $160 back on Firestone, $140 back on Michelin, $160 back on BFGoodrich, $190 off Hankook, and $80 back on Laufenn). These rebates make high-quality tires more affordable.
• Service Discounts: Promotions often extend to services beyond tires, such as discounts on alignments (e.g., up to $15 off), car batteries (e.g., $10 off), brake service (e.g., $25 off per axle), and oil changes (e.g., up to $10 off).
• Free Vehicle Inspections: Offering free inspections is a common promotional strategy that helps identify potential issues and builds trust with customers by providing transparent assessments of their vehicle's condition.
• Online Coupons and Offers: Their website and partnerships (like with Money Saver) suggest the availability of printable coupons and online deals.
• Credit Card Program: The Pomp's Tire Service credit card is a continuous promotional tool, offering financing options to customers for purchases and services.

Pomp's Tire Service has been in operation since 1939, a testament to its long-standing reputation and ability to adapt to market needs while maintaining a strong commitment to customer satisfaction. Their focus on both superior products and exceptional service makes them a valuable automotive resource in Wisconsin Rapids.