TA Truck Service

TA Truck Service, located at 40 Riverside Dr, Fultonville, NY 12072, USA, is a dedicated facility operating within the extensive TravelCenters of America (TA) network. Functioning under the "Auto Repair Stations" category, this location primarily serves the needs of professional truck drivers and commercial vehicles, offering a comprehensive range of repair and maintenance services alongside numerous amenities inherent to a full-service truck stop. You can reach their Truck Service department directly at (518) 375-8806 or the main facility at (518) 885-4800 (which also handles emergency roadside assistance). The service bays operate Monday through Sunday from 6:00 AM to 11:00 PM, providing extensive hours for drivers on the road.

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As a full-fledged TA Travel Center, the Fultonville location offers a vast and multi-faceted environment designed to cater to the diverse needs of long-haul truck drivers. The facility is situated on approximately 10.5 acres and includes a large 25,763 square foot store. While one customer described the "place is run down," indicating potential areas for improvement in overall appearance or age, the comprehensive nature of the amenities available aims to provide a functional and supportive environment for drivers. These amenities are extensive and include:

• Spacious Truck Parking: With 121 truck parking spaces, the facility can accommodate a large number of commercial vehicles, crucial for overnight stays or extended service times.

• Truck Service Bays: The repair shop features 2 full-service bays, specifically designed to handle heavy-duty truck maintenance and repairs.

• Fueling Lanes: 10 diesel fueling lanes with 24/7 access, including DEF at the pump.

• Driver Comforts: Amenities like a dedicated Driver Lounge, 8 private showers, laundry facilities, DirecTV/NFL Sunday Ticket, and Wi-Fi are provided to ensure drivers can rest and refresh while awaiting service or during breaks.

• Food Services: On-site dining options such as Miss J's Diner, Miss J's Express Café, and a Sbarro outlet, along with a well-stocked travel store for snacks and drinks.

• Additional Services: A CAT Scale for weighing trucks, Propane Fill Up Services, and TransFlo/Faxing Services for administrative needs.

  This wide array of facilities is intended to provide a convenient "one-stop shop" experience for professional drivers, minimizing the need to travel to multiple locations for different services.

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TA Truck Service in Fultonville provides a broad spectrum of repair and maintenance services specifically for heavy-duty trucks and commercial vehicles. These services are delivered by a network of nearly 3,000 highly skilled technicians across the TA system, many holding ASE (Automotive Service Excellence) and TIA (Tire Industry Association) certifications. Key services typically include:

• Truck Repair & Maintenance: This covers a wide range of issues, from light-duty repairs to more complex mechanical problems. Services include diagnostics, engine repair, transmission service, suspension, steering, and electrical system diagnostics and repair.

• Preventive Maintenance (PM) & Oil Changes: Comprehensive PM services beyond just oil and filters, designed to keep trucks running efficiently and prevent costly breakdowns. They offer various oil brands like Castrol, Chevron Delo, and Shell Rotella.

• Brake Services: Full brake system inspection, repair, and replacement for commercial vehicles.

• Tire Services: Extensive commercial tire offerings from major brands like Bridgestone, Michelin, Goodyear, Continental, and Samson. This includes tire sales, installation, balancing, and repair, including roadside tire assistance.

• Wheel Alignment: Specialized alignment services for commercial trucks to ensure proper tire wear and handling.

• HVAC and Electrical: Air conditioning system service and general electrical repairs.

• DPF Cleaning: Diesel Particulate Filter cleaning services, crucial for modern diesel engines.

• DOT Inspections: Performing Department of Transportation inspections to ensure vehicles meet safety and regulatory standards.

• Emergency Roadside Assistance (RoadSquad): A 24/7/365 emergency roadside service with a network of fully-equipped service trucks and GPS tracking, available nationwide through their RoadSquad Connect service. This provides critical support for breakdowns on the road.

The emphasis is on providing quick, reliable, and high-quality service to minimize downtime for truck drivers.

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TA Truck Service in Fultonville, as part of the broader TA network, possesses several key features designed to appeal to professional drivers, though customer experiences can be varied:

• Comprehensive Service Network: Being part of TravelCenters of America provides access to a vast network of service centers across 44 states, offering continuity of service and support for drivers traveling long distances. This includes a nationwide limited warranty on many repairs.

• Certified Technicians: The presence of ASE and TIA certified technicians signifies a commitment to professional expertise and adherence to industry standards in truck repair and maintenance. The company invests in ongoing technical training for its personnel.

• Emergency Roadside Assistance: The 24/7 RoadSquad service is a critical feature, offering peace of mind to drivers facing unexpected breakdowns on the highway.

• Extensive Amenities: The wide array of driver amenities (parking, showers, laundry, dining, lounge) is a significant draw, allowing drivers to combine necessary vehicle service with opportunities for rest and comfort.

• Mixed Customer Feedback: While the overall infrastructure and range of services are impressive, customer reviews offer a mixed perspective on the actual service experience. One reviewer highlighted staff (waiters, cashiers, mechanics) who "pulled me out from a shit day to a better night," indicating positive personal interactions and effective problem-solving in specific instances. This suggests that the staff, despite any perceived facility shortcomings, can provide impactful service. However, another review stated "Service way below par," which points to inconsistency in service delivery or potential issues with efficiency or communication. The comment about the "Restaurant is expensive" also indicates a concern about pricing for on-site food services.

• Availability of Parts: TA Truck Service locations are committed to providing the necessary truck parts quickly, which is essential for rapid repairs and minimizing downtime for commercial vehicles.

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TA Truck Service promotes itself as a reliable, comprehensive, and accessible solution for truck maintenance and repair across the interstate highway system. Their key promotional messages revolve around their nationwide network, the expertise of their certified technicians, and their 24/7 emergency roadside assistance. They often highlight their comprehensive preventive maintenance programs and their ability to service all major truck brands. Promotions frequently include special pricing on preventive maintenance and oil changes, as well as discounts on premium tires from major manufacturers. They participate in various national tire account programs and offer special discounts to carriers enrolled with partners like RXO and NASTC, emphasizing cost savings for fleet operations. The availability of amenities like abundant parking, clean restrooms, showers, and dining options is also a significant promotional point, catering to the holistic needs of professional drivers. Their commitment to rapid service aims to minimize downtime, which is a major concern for commercial operators. The overall message is one of being a trusted partner dedicated to keeping trucks on the road and drivers comfortable.